2000 FORD EXCURSION Complaints

VEHICLE CAUGHT ON FIRE UNEXPECTEDLY WHILE IT WAS PARKED. MANUFACTURER WAS CONTACTED BY OWNER, BUT THE CAUSE WAS UNDETERMINED.*AK

THE VEHICLE WAS PARKED AND WITHOUT WARNING IT CAUGHT ON FIRE. DRIVER CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK

SIDEWALL TIRE FAILURE WITH INSTANT RELEASE OF PRESSURE, VEHICLE WAS STATIONARY AT TIME OF FAILURE.*AK

2000 FORD EXCURSION DIESEL. SEAT HEATER IN PASSENGER SIDE OVERHEATED AND BURNED OUT ALL WIRING IN THE SEAT BASE AT 96,000 MILES. *JB

THE CONSUMER RECEIVED RECALL NOTICE IN 2001. NHTAS'S RECALL # 01V258000. RECENTLY THE WIPER COVER STARTED TO BURN, WHICH CAUSED THE MOTOR AND SWITCH NOT TO WORK. *JB

I WENT TO TURN ON MY HEADLIGHTS AND THE KNOB BROKE. I AM UNABLE TO TURN ON MY HEADLIGHTS WITHOUT USING A PAIR OF PLYERS. I HAVE BEEN TRYING TO FIND A REPLACEMENT KNOB AND ONE IS NOT AVAILABLE WITHOUT BUYING FROM FORD THE WHOLE HEADLAMP SWITCH FOR 85.00. ALL I NEED IS A 5.00 KNOB. I SAW ON YOUR WEBSITE THAT CERTAIN 2000 FORD EXCURSIONS WITH THIS SAME PROBLEM WERE RECALLED TO FIX THIS PROBLEM. FORD IS SAYING MINE IN NOT INCLUDED IN THE RECALL. I DON'T UNDERSTAND THAT IF THIS WAS A PROBLEM, HOW THEY CAN ONLY RECALL CERTAIN ONES. *NM

2000-2005 FORD EXCURSION MANUFACTURED WITH NO CENTER POSITION SHOULDER HARNESS OR 3RD SEAT HEAD RESTRAINT. FORD SHOULD OFFER RETROFIT KIT TO UPDATE VEHICLE.*AK

EXPERIENCE PROBLEMS WITH DOOR LOCKS ON MY 2000 FORD EXCURSION. EXCURSIONS HAS SAME TYPE OF ELECTRICAL PROBLEM. *BF *SC

MY EXCURSION HAS BEEN TO THE DEALERSHIP 8+ TIMES SINCE PURCHASE IN 12-2002. THE BRAKES AND SUSPENSION ARE THE TOP RECURRING PROBLEMS. I DO NOT HAVE ENOUGH ROOM TO CONCLUDE ALL PROBLEMS. BRAKES HAVE BEEN SERVICED 3 TIMES AT DEALERSHIP, I HAVE ASKED THEM TO LOOK AT THE BRAKES TWO TIMES IN THE LAST TWO MONTHS BECAUSE OF DIFFICULTY STOPPING, THEY FIND NO PROBLEMS. I DON'T SEE HOW THEY CAN TELL WHEN MY MILEAGE IN IS THE SAME AS MY MILEAGE OUT. I DON'T THINK FORD WANTS TO DEAL WITH THIS PROBLEM. THEY ARE WAITING FOR SOMEONE TO DIE, AND IN THIS HUGE VEHICLE IT IS GOING TO HAVE TO BE A MAJOR ACCIDENT FOR THAT TO OCCUR. WHY DOES SOMEONE HAVE TO DIE BEFORE THIS VEHICLE IS RECALLED. I AM AFRAID FOR MY AND MY FAMILY'S LIFE. I BOUGHT THIS VEHICLE FOR SAFETY AND COMFORT, AND I AM AFRAID OF IT. I HAVE TRIED TRADING IT IN BUT WORD MUST BE OUT BECAUSE NO ONE WANTS TO GIVE ME ANYTHING FOR IT. WHAT DO MYSELF AND SO MANY OTHERS HAVE TO DO TO GET THIS PROBLEM TAKEN CARE OFF. *AK

AT 76000 MILES THE SPARK PLUG BLEW OUT OF MY V10 EXCURSION. THE EXCURSION IS A 2000 MODEL YEAR AND IN VERY GOOD CONDITION. THE PLUGS HAVE NEVER BEEN CHANGED SINCE NEW. FORD WILL NOT FIX IT AS IT IS OUT OF WARRANTY AND THE WARRANTY COMPANY, (HERITAGE INSURANCE) WILL NOT COVER IT AS THEY SAY IT IS A DEFECT WITH THE DESIGN OF THE HEAD AND PLUGS FROM FORD. THEY SAY THERE IS NOT ENOUGH THREADS IN THE HEAD DESIGN. THIS SEEMS TO BE ECHOED ON THE INTERNET IN MANY FORUMS AND OTHER ARTICLES. APPEARENTLY FORD KNOWS ABOUT THIS AND STILL DOES NOTHING, EXCEPT CHAGE THEIR CUSTOMERS THOUSANDS TO FIX THE PROBLEM. FURTHERMORE THE FIX OF REPLACING THE HEAD IS NOT A PERMENANT SOLUTION.*AK