2001 FORD EXCURSION Complaints

AUTOMATIC TRANSMISSION PRODUCED A SINGLE LOUD "THUNK" AS IT SHIFTED FROM FIRST GEAR INTO SECOND GEAR WHILE PULLING AWAY FROM A STOP SIGN. THE TRANSMISSION SHIFTED VERY HARD, WITH A BUMP, INTO SECOND GEAR. DROVE TRUCK THE REMAINING ONE MILE TO RESIDENCE. NEXT MORNING WHEN IT WAS COLD THE TRUCK SEEMED TO RUN OK. ABOUT 10 MILES INTO MY COMMUTE THE TRUCK WOULD NOT SHIFT OUT OF FIRST GEAR WHEN ACCELERATING FROM A COMPLETE STOP. IT WAS NECESSARY TO ACCELERATE IN FIRST GEAR UNTIL ABOUT 2700 RPM THEN COMPLETELY LET OFF THE THROTTLE AND THEN DEPRESS THE THROTTLE AGAIN TO GET THE VEHICLE TO SHIFT UP. THIS SHIFT WAS VERY HARD - JERKED THE VEHICLE- AND MADE A LOUD "THUNK". ONCE THE VEHICLE WAS IN SECOND GEAR IT SHIFTED UP TO THE OTHER GEARS WITHOUT A PROBLEM AND WAS NOT A PROBLEM TO DRIVE - HOWEVER THE PROBLEM REAPPEARED AT EVERY STOP. DEALER REPLACED THE TRANSMISSION.

TRAVELING AT 65MPH WHEN RIGHT SIDE REAR TIRE SIDEWALL BLEWOUT CAUSING THE VEHICLE TO SWERVE. MANAGED TO SLOW DOWN AND PROCEEDED TO STOP ON THE SHOULDER OF THE HIGHWAY. SIDEWALL COMPLETELY DISENTEGRATED. TREAD STILL INTACT. LOCAL FIRESTONE RETAILER RULED OUT ROAD HAZARD AND CONFIRMED SIDEWALL FAILURE, SUGGESTED PRO RATING TIRE FOR REPLACEMENT BUT LATER ADVISED AGAINST REPLACEMENT DUE TO THE DAMAGE SUSTAINED TO THE VEHICLE AS A RESULT OF THE BLOWOUT. REFERED ME TO FIRESTONE TECHNICAL SERVICES FOR DAMAGE CLAIM.*AKY (DOT NUMBER: VNW81X0510 TIRESIZE: 265/75R/16)

DURING NORMAL OPERATION OF VEHICLE UNDERSIDE BECAME ENGULFED IN FLAMES. DRIVER WAS DIRECTED BY OTHERS TO PULL OVER, AND FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT TRANSMISSION COOLER LINE BROKE AND LEAKED FLUID ONTO EXHAUST MANIFOLD, RESULTING IN A FIRE. THERE WERE NO INJURIES TO REPORT. *AK CONSUMER STATED IT MELTED BECAUSE IT WAS RUBBER.*SLC

TRUCK HAS BEEN INTO FORD TWICE, WITH A THIRD APPOINTMENT ON 10/30/01, SYSTEMS HAVE FAILED 4 TIMES NOW WHILE VEHICLE HAS BEEN TRAVELING AT HIGHWAY SPEED. HEADLIGHTS AND RUNNING LIGHTS HAVE NOT BEEN ON TO NOTICE IF THEY TO ARE AFFECTED. *AK

THERE IS A SLIGHT VIBRATION AT 30 MPH, AND AT 70 MPHN IT GETS WORSE. STEERING WHEEL STARTS TO SHAKE. TOOK TO DEALER, AND THEY PUT A DAMPER ON VEHICLE, VIBRATION STOPPED JUST A LITTLE. CONSUMER STATED THAT DEALER COULD NOT FIND A SOLUTION. *AK

THIS VEHICLE HAS BEEN AT DEALERSHIP WITH A RUMBLING NOISE COMING FROM SOMEWHERE IN THE DRIVETRAIN. REAREND HAS BEEN REPLACED, TRANSMISSION HAS BEEN REPLACED, DAMPNERS IN EXHAUST, AND NOW THE REAREND AGAIN IS OUT TO PUT SHIMS IN IT. THE NOISE IS STILL THERE AT APPROX. 42 MPH. WE WANT TO TRADE THE VEHICLE FOR ANOTHER EXCURSION BUT THE DEALER CAME OUT WITH A CRAZY TRADE AMT. WE WANTED A NEW EXCURSION BECAUSE WE DO NOT WANT A VEHICLE THAT HAS BEEN RIPPED APART 4 TIMES, AND FOR RESALE REASONS. THE DEALERSHIP AND MFG DOESN'T SEEM TO CARE AND I HAVE BEEN A FORD OWNER FOR 25 YEARS..

AT 70 MPH THE VEHICLE LOSES CONTROL WHEN IT HITS AND UNEVEN ROAD. THE VEHICLE BOUNCES A LOT AND THERE IS EXCESSIVE VIBRATION AT 65MPH. THE CRUISE CONTROL SURGES WHEN SET AT APPROXIMATELY 70MPH.

WAS DOING 70MPH WHEN RIGHT REAR TIRE BLEWOUT. MANAGED TO CONTROL AND STOP VEHICLE. SIDEWALL WAS SHREDDED, BUT TREAD HAD REMAINED INTACT ON TIRE. MANAGED TO TAKE VEHICLE TO TIRE RETAILER , AND THEY REPLACED ALL TIRES. FIRESTONE, STEEL TEX, LT265/75R16, ORIGINAL EQUIPMENT.*AK TIRE PRESSURE ONE WEEK PRIOR TO INCIDENT WAS 65 PSI, TIRE WAS A FIRESTONE STEELTEX A/T, DOT NUMBER VNW81X02900. *SLC

WHEN APPLYING BRAKES AT ANY SPEED VEHICLE PULLS EITHER TO LEFT OR RIGHT. DEALER TURNED ROTORS AND REPLACED BRAKE PADS, CHECKED WHEEL ALIGNMENT. ( 1000 MILES ) IN MARCH VEHICLE WAS TAKEN BACK TO DEALER FOR THE SAME PROBLEM, DEALER TURNED ROTORS AGAIN, VEHICLE STILL PULLS TO SIDES WHEN BRAKES ARE APPLIED. *AK

VEHICLE HAS HAD TWO SEPARATE TIRE INCIDENTS. FIRST INCIDENT OCCURRED ON FRONT DRIVER'S SIDE TIRE WHICH WENT FLAT WITHOUT WARNING WHILE VEHICLE WAS IN MOTION. DEALER WAS ABLE TO REPAIR SEAM OF TIRE. ON SECOND INCIDENT, LEFT REAR TIRE TREAD SEPARATED FROM THE TIRE WHILE THE VEHICLE WAS MOVING APPROXIMATELY 65 MPH. TIRE SHREDDED. FIRESTONE, STEELTEX, ALTERRAIN, P265/75R16. TIRES WERE PURCHASED WITH VEHICLE AND HAVE APPROXIMATELY 4400 MILES ON THEM. *AK