2000 FORD EXCURSION Complaints

CONSUMER DENIED REIMBURSEMENT FOR REPLACING FIRESTONE TIRES PRIOR TO RECEIVING RECALL. *PH *LA

CONSUMER RECEIVED A RECALL LETTER ABOUT A MONTH AGO REGARDING FIRESTONE SATELLITES A/T TIRES, LT265/75R16 LOAD RANGE, DEALER HAD NOT RECEIVED THE FORMS AUTHORIZING THE REPLACEMENT OF RECALLED TIRES. *AK

WIS. DEPT OF CONSUMER PROTECTION FORWARDED MY COMPLAINT FILE # 435376. SINCE I FILED THIS COMPLAINT AGAINST FORD AND L& S TRUCK MY VEHICLE HAD ANOTHER PROBLEM. I TOOK IT TO AN INDEPENDENT SERVICE CENTER. HE STATED THAT THE PLUG FROM THE HIGH PRESSURE OIL PUMP MYSTERIOUSLY CAME LOOSE. THIS HAPPENED LESS THAT TWO WEEKS AFTER L& S TRUCK SERVICED MY TRUCK AFTER MY COMPLAINT. ALL THE OIL CAME OUT OF THE TRUCK AND INTO THE ENGINE COMPARTMENT. THIS TIME I HAVE NOT HAD A FIRE. I DO HAVE THE WIRING HARNESS WHICH BURNED FROM THE PREVIOUS TIME. *AK

CONSUMER EXPERIENCED TWO TIRE BLOW OUTS. (NAR) *PH *CB THE BLOWOUTS OCCURRED ON THE LEFT SIDE. THE SAME THING OCCURRED ON THE PASSENGER SIDE WHERE THE SEAM FELL APART. *SC THE CONSUMER RECEIVED A LETTER WHICH STATED THE TIRES WERE RECALLED. *JB

COMPLAINT ABOUT THE LACK OF CUSTOMER SERVICED RECEIVED FROM BRIDGESTONE/FIRESTONE CALL CENTER. *PH CONSUMER SEEKING REIMBURSEMENT ON TIRE REPLACEMENT COVERED BY THE MANUFACTURER'S SAFETY CAMPAIGN. *LA

CONSUMER PREVIOUSLY REPLACED TIRES PRIOR TO A RECALL. MANUFACTURER INFORMED CONSUMER THAT REIMBURSEMENT WOULD BE IN ORDER, IF DONE. CONSUMER STATED THAT MANUFACTURER REFUSED REIMBURSEMENT BECAUSE THEY COULD NOT INSPECT THE TIRES. *AK

BRIDESTONE DUELER A/T D693 LT285/75R16 TLOWLPS D, ARTICLE NUMBER 298581. TIRES PURCHASED 9/18/03. FAILURE OCCURRED AT 6 MONTHS, 10,000 MILES AFTER PURCHASE. 2000 FORD EXCURSION 4WD, DIESEL. *AK CATASTROPHIC BLOWOUT ON FRONT LEFT DRIVERS SIDE WHILE DRIVING ON I-30 IN GRAPEVINE, TEXAS AT 2:00 PM, GOOD CONDITIONS, DRY, SPEED 65 MPH. NO WARNING, LOUD EXPLOSION, TRUCK WHIPPED LEFT IMMEDIATELY AND SLAMMED INTO CEMENT HIGHWAY DIVIDERS. LITERALLY ON TWO WHEELS ON TOP OF DIVIDERS BEFORE COMING TO A STOP OVER 100 YDS AWAY. CHILDREN IN CAR. NO INJURIES AS WERE ALL BELTED. ENTIRE LEFT SIDE TRUCK DAMAGED, LEFT REAR TIRE DAMAGED. FRAME DAMAGE. TRUCK STILL BEING REPAIRED. REPAIRS EXCEEDING 6,000.00 SO FAR. THIS IS THE SECOND BLOWOUT ON THESE TIRES I HAVE EXPERIENCED. THE FIRST OCCURRED AT 6 OR 7 MONTHS AS WELL AS IT HAPPENED IN JULY OR AUGUST AND TIRE WAS PURCHASED 1/4/02. TIRE WAS REPLACED AS DEALER STATED IT WAS A DEFECTIVE TIRE. IS ANYONE LOOKING INTO THIS YET?

WHILE DRIVING, TWO TIRES BLEW OUT ON SEPARATE OCCASIONS. THE SIDEWALLS CRACKED BEFORE THE TIRES BLEW OUT. *AK

WHILE DRIVING, THE DRIVER SIDE TIRE BLEW OUT. THE CONSUMER STATED THAT THE TIRE JUST SHREDDED. HE STATED HE STILL HAD THE WHEEL AND WHAT WAS LEFT OF THE TIRE. THE CONSUMER TOOK THE TIRE TO A FIRESTONE DEALER, AFTER HEARING THAT THERE HAD BEEN A RECALL ON THE STEELTEX TIRES, HE STATED THAT THE DEALER PRETTY MUCH KICKED HIM OUT OF THE DOOR, STATING THAT HIS TIRE WAS NOT ON RECALL. CONSUMER STATED THAT HE DID NOT HAVE AN ACCIDENT, BECAUSE OF THIS SUDDEN BLOW OUT, BUT IT WAS BECAUSE OF THE HANDLING OF HIS VEHICLE, WHICH HANDLED VERY WELL. THE CONSUMER STATED THAT THE TIRE WAS A STEELTEX 265 75/16, AND HAD ABOUT 45,000 MILES ON IT. HE STATED HE WAS TOLD THAT HIS TIRE WAS NOT INCLUDED IN THE RECALL. *JB

WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE RIGHT REAR TIRE BLEW. THIS CAUSED THE DRIVER TO PULL OFF THE ROAD. THE CONSUMER CHANGED THE TIRE. THE OWNER STATED THAT," THE SIDE WALLS ON ALL FOUR TIRES ARE CRACKED." FIRESTONE ALL SEASON STEEL TEX. THE CONSUMER WILL PROVIDE TIRE SIZE AND DOT #. *NM