2000 FORD EXCURSION Complaints

THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS TRAVELING AT 40 MPH AND HIT THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. *JB

FRONT ROTORS CONTINUALLY WARPING REGARDLESS OF DRIVING HABITS. TURNED ROTORS TWICE IN LESS THAN 10,000 MILES AND REPLACED THEM ONCE. I WAS TOLD BY THE DEALER, IT WAS DUE TO THE ROTORS BEING TOO SMALL FOR SUCH A HEAVY VEHICLE. *JB

FIRESTONE STEELTEX R45 TIRES WHICH WERE ORIGINAL EQUIPMENT ON A 2000 FORD EXCURSION. THE TIRES HAVE 30,000 MILES WITH MINIMAL TREAD WEAR, HOWEVER, THE SIDEWALLS ON ALL 4 TIRES ARE SPLITTING TO THE CORD. CONTACT WITH FIRESTONE RESULTED IN A VERBAL EXPLANATION THAT THEY WOULD RECOGNIZE THIS AS A 'ROAD HAZARD' SITUATION AND PRO-RATE 50% OF THE COST OF REPLACEMENT WITH FIRESTONE/BRIDGESTONE TIRES. THE FIRESTONE CONSUMER AFFAIRS/RETAIL OPERATIONS REPRESENTATIVE FURTHER ADVISED THAT THE NTSB HAS COMPLETED AN INVESTIGATION OF THESE TIRES AND FOUND NO REASON FOR A RECALL. *NLM

MY 2000 FORD DIESEL EXCURSION CAUGHT ON FIRE FROM THE DASH, STEREO AREA. THERE HAD BEEN NO PRIOR WARNING NOR ANY KIND OF PROBLEMS AT ALL WITH THIS VEHICLE. THERE WERE NO DEFAULTS AT THE TIME IT WAS BOUGHT. EVERYTHING WORKED AND WAS IN GREAT CONDITION AND WAS KEPT THAT WAY. *NLM

WHEN THE BRAKE PEDAL WAS DEPRESSED IT FAILED TO STOP THE VEHICLE IMMEDIATELY, AND THE ENTIRE FRONT END VIBRATED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. ON ONE OCCASION, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. DEALERSHIP REPLACED OR RESURFACED BRAKE ROTORS EVERY THREE TO FOUR MONTHS. *AK *JB

OUR TRANSMISSION ON OUR FORD 2000 EXCURSION KEEPS GOING OUT. ON DANGEROUS TWO LANE MOUNTAIN ROADS WHERE THE VEHICLE TAKES UP THE ENTIRE LANE AND I ALWAYS HAVE CHILDREN IN THE CAR. I AM ON MY THIRD TRANSMISSION AND MY THREE YEAR OLD SON NOW ASKS IF THE CAR IS GOING TO BREAK DOWN EACH AND EVERYTIME WE GET INTO THE VEHICLE. I'M AFRAID TO GO ANYWHERE. THE PROBLEM IS THIS AS I SEE IT. THE CLUTCH ON THE FAN THAT COOLS THE TRANSMISSION KICKS ON AT 40 MPH, ALSO THE COOLER IS TOO SMALL FOR THE SIZE OF ENGINE AND TRANSMISSION, AND I'M TIRED OF PUTTING AFTER MARKET EQUIPMENT ON A VEHICLE THAT I PAID SO MUCH FOR. ON MOUNTAINOUS TWO LANE ROADS YOU NEVER GET THE VEHICLE UP TO 40 MPH THUS MAKING THE VEHICLE LABOR AND RUN HOT, THUS CAUSING THE TRANSMISSION TO BOIL AND FALL APART INSIDE. THE ENGINEERS SHOULD KNOW OF THIS PROBLEM IT IS WITH THE DIESEL ENGINE THAT THIS OCCURS. I HAVE A FRIEND WITH AN F250, SAME CHASSIS AS MY EXCURSION AND HE IS ON HIS FIFTH TRANSMISSION. MY FEAR IS TWOFOLD, THAT I WILL BREAK DOWN AGAIN ON THESE DANGEROUS MOUNTAIN ROADS AND CAUSE AN ACCIDENT, ALSO MY VEHICLE WILL SOON BE OUT OF WARRANTY ALLOWING FORD TO BE OFF THE HOOK. I STILL HAVE TO PAY FOR MY EXPENSIVE VEHICLE WHETHER IT PERFORMS OR NOT AND I FEEL THIS IS A SEVERE PROBLEM AND SAFETY ISSUE THAT NEEDS TO BE RECTIFIED, WE PAID A LOT FOR THIS VEHICLE TO BE PERFORMING SO POORLY. *NLM

THE EMERGENCY TIRE CABLE BROKE, WHICH CAUSED THE TIRE TO FALL ONTO THE STREET. *JB

THE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL#01V075000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS INCLUDED. *JB SCC

I TOO HAVE EXPERIENCED WARPED ROTORS UNDER NORMAL OPERATION. I HAVE OWNED MY 2000 EXCURSION SINCE NEW AND HAVE ALREADY HAD MY ROTORS RESURFACED ONCE. THEY LASTED APPROXIMATELY THREE MONTHS BEFORE HAVING TO HAVE THEM DONE AGAIN. MY LAST VISIT COST ME $500 AND I EXPECT NOTHING LESS FROM THE DEALER THIS TIME. THE HARMONIC PERIOD SEEMS TO BE MOST PRONOUNCED WHEN BRAKING AT 50 MPH WITH THE SEVERITY DECREASING AT A STANDARD BELL CURVE ABOVE AND BELOW THAT SPEED. I AM CONCERNED OF MY SAFETY WHEN HAVING TO BRAKE AT HIGHWAY SPEEDS FROM LOSS OF CONTROL OR FAILURE. BASED ON THE COMPLAINTS I HAVE VIEWED, I WOULD BE IN FAVOR OF A CLASS-ACTION SUIT WITH A REDESIGN OR BUY-BACK REMEDY.*JB

MY 2000 FORD EXCURSION HAS A DEFECTIVE PAINT APPLICATION, RESULTING IN LACK OF ADHESION. LARGE CHUNKS ARE LIFTING OFF AND THE ENTIRE SURFACE IS AT RISK. THE ROOF AND HOOD ARE EXHIBITING THE WORST PROBLEMS. I HAVE BEEN ADVISED BY AUTO BODY SPECIALIST INCLUDING FORD'S OWN DESIGNATED, THAT THE PROBLEM STEMS FROM A MANUFACTURING ISSUE. THE CAR OBVIOUSLY RECIEVED TOO MUCH PAINT. DISCOVERED ON 2/21/03. CATASTROPHIC FAILURE OF THE PAINT ON THE HOOD HAS BEEN SUGGESTED BY EXPERTS -- COULD BE A SEVERE SAFETY PROBLEM AT SPEEDS. *JB