2000 FORD EXCURSION Complaints

ON SEPT. 27, 2002 ABOUT 40 MILES BEFORE MY ACTUAL BLOW OUT, I FELT AND HEARD SOMETHING ON THE DRIVERS' SIDE REAR TIRE. I THOUGHT IT WAS A ROCK FROM MY WHEEL WELL, EXCEPT I WAS ON A HIGHWAY WITH NO ROCKS TO BE FOUND. MY TRUCK BEGAN TO SHAKE SO I KEPT MY SPEED AT ABOUT 60 MPH. ABOUT 40 MILES LATER, MY REAR DRIVER'S SIDE TIRE BLEW OUT. ON JULY 3, 2002 I HAD ALL OF MY TIRES CHECKED BECAUSE I FELT UNSAFE IN MY TRUCK. MY TIRES DID NOT DRIVE SMOOTHLY ANYMORE. THE FACTORY REP. FROM FIRESTONE WAS THERE AND PERSONALLY CHECKED MY TIRES AND TOLD ME THAT THEY WERE FINE CONDITION AND I HAD A LOT OF WEAR LEFT ON THEM. HE TOLD ME THAT THEY WOULD ROTATE AND BALANCE MY TIRES. I SUBMITTED A REPORT TO FIRESTONE ASKING FOR THEM TO PAY MY TRUCK REPAIR AND THE COST OF MY TIRES PRO-RATED. THEY HAVE DENIED MY CLAIM AND STATED THAT I HIT SOMETHING THAT MADE MY TIRE BLOW LIKE IT DID. I HAVE SENT THEM A LETTER TO ASK FOR RECONSIDERATION. PLEASE ADVISE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****770178

75 MPH, LOUD BANG AND COMPLETE TIRE TREAD SEPARATION. BOTH INTERIOR AND EXTERIOR SIDEWALLS INTACT BUT TREAD COMPLETELY MISSING. DT

ROTORS WARPED AT 32,000 MILES, WARPED AGAIN AT 34,000, THEN AT 35,000, WARRANTIED TWICE. TRUCK WON'T GO MORE THEN A FEW THOUSAND MILES WITHOUT WARPING ROTORS MADE FIRST 32,000 ON FACTORY SINCE TRIED TWO DIFFERENT AFTERMARKET AFTER 4 FAILURES FROM FORD. MY DRIVING HASN'T CHANGED ONLY THE FRONT ROTORS. DT

DURING THE FIRST THREE MONTHS OF OWNERSHIP THIS VEHICLE WAS RETURNED TO THREE DIFFERENT FORD DELERSHIPS TO COORECT POOR BREAKING PERFORMANCE. DURING HARD BRAKING THE VEHICLE PULLS HARD TO THE LEFT. AT EACH DEALERSHIP THE ROTORS WERE TURNED AND SWAPPED FROM SIDE TO SIDE, THE PADS WERE REPLACED AND THE SUSPENSION WAS REALIGNED. DURING ONE OCCASION I ALMOST LOST CONTROL OF THE VEHICLE AND CROSSED INTO ONCOMING TRAFFIC ON A TWO LANE ROAD. I WAS TOLD BY GREENWAY FORD, DURING ONE OF THE VISITS IN EARLY 2001. THAT THIS IS A KNOWN PROBLEM BY FORD AND THEIR ENGINEERS ARE STUDYING THE PROBLEM. THE FINAL RESULT OF EACH REPAIR HAS BEEN THE SAME THE VEHICLE CONTINUES TO PULL HARD TO THE LEFT DURING HARD BRAKING. NOW AT 31500 MILES THE VEHICLE SUDDENLY BEGAN TO SUDDER UNCONTROLLABLY WHILE BRAKING. THE VEHICLE WAS TAKEN BACK TO A FORD DEALERSHIP WHERE THE ROTORS WERE TURNED. THE PADS HAD MINIMAL WEAR. I WAS TOLD BY THE DEALERSHIP THAT FORD EXCURSIONS REQUIRE THE ROTORS TO BE TURNED YEARLY. THIS CONDITION IS A SAFETY HAZARD AND NEEDS TO BE CORECTED. DT

AFTER KEYLESS ENTRY LOCK WAS ACTIVATED, ALL DOORS EXCEPT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. DEALERSHIP INDICATED THAT THE DOOR POWER MOTOR WENT OUT. CONSUMER HAD MOTOR REPLACED. PROVIDE MORE DETAILS. TS

CONSUMER STATES THAT WHILE DRIVING AT 30-45 MPH THE CONSUMER HIT A TREE STRAIGHT ON, AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. *MR

THE WIRING HARNESS ON THE STEERING COLUMN CAUSES THE TRUCK TO STALL WHEN DRIVER USED THE "TILT" OPTION. THE DEALERSHIP REPLACED THE WIRING HARNESS AND TOLD THE OWNER NOT TO NO LONGER USE THE "TILT" OPTION ON STEERING COLUMN. NLM

CONSUMER STATES THAT THREE FAULTY VALVE STEMS CAUSED A TIRE BLOWOUT WHILE DRIVING ON FIRESTONE STEELTEX TIRES. ( PLEASE PROVIDE TIRE SIZE & DOT#).*JB

PLASTIC ASSEMBLY BREAKS WHEN USING STANDARD DIESEL FILL NOZZLE. WHEN IT IS BROKEN, THERE IS NO SEAL FOR THE CAP CAUSING SUBSTANTIAL AMOUNTS OF FUEL TO LEAK WHEN FUEL SURGES UP THE FILL TUBE DURING NORMAL DRIVING. THIS WOULD ALSO CAUSE SUBSTANTIAL FUEL LOSS IN AN ACCIDENT INCREASING RISK OF FIRE. NLM

CONSUMERS DAUGHTER HAD STOPPED FOR GAS WHEN THE ATTENDANT CALLED ATTENTION TO THE FACT THAT THE TIRE WAS COMING APART. THE TIRE WAS REPLACED AND THE DAUGHTER HAS THE DEFECTIVE TIRE AND PAPER WORK. *JG