2000 FORD EXCURSION Complaints

HOW CAN A COMPANY AS FORD CLAIM TO BE AN HONEST AMERICAN CAR COMPANY...THEY SHOULD BE STRIPPED OF THEIR TITLE OF AMERICAN AND GIVEN THEIR OWN IDENTITY OF CORPORATE CAUSE THEY OBVIOUSLY DO NOT CARE ABOUT THE SAFETY OR THEIR OWN INTEGRITY WITH THE UNITED STATES THE PEOPLE AND WE THE PEOPLE ARE JUST DOLLAR SIGNS TO THEM. I HAVE TWO FORDS AND LETS JUST SAY I SHOULD HAVE LEARNED AFTER MY SECOND FOUND ON THE ROAD DEAD VEHICLE TO NOT HAVE BEEN SUCKERED INTO BUYING THE AMERICAN MADE FORD AGAIN. I OWN A 2000 FORD EXCURSION AND HAVE HAD FOUR SPARK PLUGS BLOWN IN THE LAST TWO MONTHS...TWO IN THE LAST WEEK. MY TRUCK BARELY HIT 143,000....WORK TRUCKS, DEPENDABLE FAMILY VEHICLES...NOT SO MUCH. MY TRUCK HAS BEEN TAKEN CARE OF IMMACULANTLY SINCE 2000 AND MANY WHO ARE NOT FAMILIAR WITH BODY DETAILS MISTAKE IT FOR THE NEWER VERSIONS. THIS IS A COMMON PROBLEM THAT HAS BEEN IN EXISTENCE SINCE THE TRUCK CAME OUT...SO MUCH A PROBLEM FORD CAME OUT WITH A SPECIAL REPAIR KIT FOR IT THAT WILL ONLY BE WARRANTEED IF YOU GO TO FORD TO FIX IT...SOUNDS LIKE A RACKET TO ME. A RACKET THE GOVERNMENT HAS LOOKED INTO AND APPROVED. I HAVE A FAMILY AND AM TRYING TO GET THROUGH THIS RECESSION BUT SEEM TO BE GOING BANKRUPT NOT ON GAS PRICES FROM OVERSEAS OR INFLATION BUT FROM REPAIRS FOR AN AMERICAN, EXCUSE ME CORPORATE AMERICAN MADE VEHICLE THAT HAS TAKEN ALMOST EVERY PINT OF BLOOD MY FAMILY HAS COLLECTIVELY. AFTER A DECADE OF CONTINUED COMPLAINTS FORD AND THE "SAFETY AGENCY" DOES NOTHING...MY TRUCK SITS IN MY DRIVE WAY BECAUSE I CHOOSE TO BUY SCHOOL CLOTHES FOR MY CHILDREN AND GROCERIES VS. REPAIRING IT AGAIN. BEYOND DISGUSTED ON BEHALF OF THE AMERICAN FORD OWNERS...WHO HAVE WALKED IN MY SHOES. AFTER SO MANY COMPLAINTS HOW CAN THE GOVERNMENT AND CONSUMER AFFAIRS ALLOW THIS CORPORATE COMPANY NOT BE HELD ACCOUNTABLE? *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE FOUR INTERIOR POWER DOOR LOCKS FAILED TO UNLOCK WHEN ACTIVATED. IN ADDITION, THE TRUNK LID WOULD NOT OPEN WHEN THE KEY FOB OR TRUNK CONTROL RELEASE MECHANISM WERE ENGAGED. IN ORDER TO EXIT THE VEHICLE, THE CONTACT HAD TO MANUALLY UNLOCK EACH DOOR. ALSO, THE TRUNK LID ONLY OPENED WHEN MANUALLY ACCESSED WITH A KEY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A SNAP NOISE FROM THE STEERING SYSTEM AND IMMEDIATELY, THE STEERING WHEEL SEIZED. THE CONTACT OBSERVED THE VEHICLE AND DISCOVERED THAT THE STEERING SHAFT WAS FRACTURED IN HALF FROM THE STEERING LINKAGE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 125,000.

WHILE DRIVING THE VEHICLE MADE A LOUD BANG AND SMOKE BEGAN COMING OUT OF HOOD. ONCE WE GOT THE ENGINE TURNED OFF AND THE EMERGENCY WAS OVER WE DISCOVERED THE SPARK PLUG HAD BLOWN UP. WHEN IT BLEW UP THE HEAD BECAME STRIPPED AND WE HAD TO HAVE A PLUG INSTALLED INTO THE DEFECTIVE HEAD AND REPLACE THE COIL. I HAVE SINCE FOUND OUT THIS IS A VERY COMMON PROBLEM WITH FORD EXCURSIONS. *TR

IN PARKING LOT OF RESTAURANT. WE WENT INTO THE RESTAURANT AND IN 15 MIN SOMEONE RAN IN TO TELL EVERYONE SOMEONE'S TRUCK WAS ON FIRE. WELL IT WAS OUR 2000 FORD EXCURSION DIESEL. NO FORE WARNING ENGINE JUST CAUGHT ON FIRE. FRONT END DESTROYED. MASSIVE SMOKE DAMAGE AND WATER DAMAGE FROM FIRE TRUCKS. THE CAR WAS TOTALED. *TR

ON MY 2000 FORD EXCURSION, SUDDENLY HAD ELECTRICAL ISSUES. RUNNING BOARD LIGHTS STAYED AND TRUCK ATTEMPTED STARTING ITSELF WITH NO KEY IN IGNITION. MECHANIC FOUND LEAKING WINDSHIELD HAD DRIPPED ONTO FUSE BOX AND CORRODED TERMINALS. DESTROYED STARTER, STARTER SOLENOID AND FUSE BOX. ALSO NEARLY STARTED FIRE, AS SMOKE WAS SEEN AND SMELLED FROM INTERIOR OF TRUCK. MAJOR REPAIR COST. MY MECHANIC AS WELL AS MULTIPLE FORD DEALERS REPORT THIS IS A VERY COMMON PROBLEM WITH EXCURSIONS AND SUPER DUTY'S, YET NO RECALL. FORD DECIDED TO STOP MAKING THE FUSE BOX, WHICH POSES A PROBLEM BECAUSE 1) NOT MANY ARE LEFT IN JUNK YARD AND THEY ARE VEHICLE SPECIFIC (MINE HAD TO BE SAME YEAR AND FROM EXCURSION ONLY) AND 2) YOU CANNOT TELL IF THERE IS CORROSION WITHOUT NEARLY DESTROYING THE FUSE BOX TO OPEN IT. THIS NEEDS TO BE A RECALLED ITEM IMMEDIATELY, AS I PLAN ON MY $50,000 TRUCK TO LAST MORE THAN 150,000 MILES BEFORE IT HAS TO GO TO THE SCRAP HEAP. *TR

THE POWER DOOR LOCK ELECTRIC MOTORS FREEZE UP AND DO NOT OPERATE WITH THE ELECTRIC SWITCH. THE FROZEN POWER DOOR LOCK DOES NOT ALLOW THE DOOR TO BE OPENED PROPERLY AND QUICKLY IN AN EVENT OF AN EMERGENCY. THE MANUAL DOOR LOCK RELEASE KNOB MUST BE UTILIZED IN ORDER TO UNLOCK THE DOORS. THIS SAFETY ISSUE AFFECTS ALL FOUR DOORS OF THE VEHICLE. THIS IS NOT AN ISOLATED SAFETY HAZARD, WE CURRENTLY HAVE 2 IN OUR FLEET AND ALL THE POWER DOOR LOCKS DON'T OPERATE SAFELY OR PROPERLY. WE HAVE HAD OTHER FORD EXCURSIONS WHICH ALL WERE AFFECTED WITH THE DEFECTIVE POWER DOOR LOCKS. THE FRONT DOOR MANUAL RELEASE KNOB IS FLUSH WITH THE DOOR PANEL WHICH MAKES IT EVEN MORE DIFFICULT TO ATTEMPT TO ESCAPE FROM THE VEHICLE IN AN EVENT OF AN EMERGENCY. *TR

THE POWER DOOR LOCK ELECTRIC MOTORS FREEZE UP AND DO NOT OPERATE WITH THE ELECTRIC SWITCH. THE FROZEN POWER DOOR LOCK DOES NOT ALLOW THE DOOR TO BE OPENED PROPERLY AND QUICKLY IN AN EVENT OF AN EMERGENCY. THE MANUAL DOOR LOCK RELEASE MUST BE UTILIZED IN ORDER TO UNLOCK THE DOORS. THIS SAFETY ISSUE AFFECTS ALL FOUR DOORS OF THE VEHICLE. THIS NOT AN ISOLATED SAFETY HAZARD, WE CURRENTLY HAVE 2 IN OUR FLEET AND ALL THE POWER DOOR LOCKS DON'T OPERATE SAFELY OR PROPERLY. WE HAVE HAD OTHER FORD EXCURSIONS WHICH ALL WERE AFFECTED WITH THE DEFECTIVE POWER DOOR LOCKS. *TR

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT HEARD A LOUD POPPING NOISE FOLLOWED BY AN ABNORMAL TICKING. THE DEALER DIAGNOSED THAT THE SPARK PLUGS EXPLODED AND BLEW A HOLE IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000. UPDATED 01/24/12*LJ UPDATED 01/30/12

I WAS DRIVING MY EXCURSION AROUND 25 MPH AND AS I ACCELERATED TO 35 MPH I HEARD A LOUD BANG AND THOUGHT MY EXHAUST MANIFOLD MAY HAVE CRACKED OR CAME LOOSE. AFTER FURTHER INVESTIGATION I FOUND THE SPARK PLUG WIRE AND SPARK PLUG WERE BLOWN OUT. CALLED LOCAL MECHANIC AND SAID I NEEDED TO BRING IT TO FORD FOR APPROX 4K, FORD WOULD REPLACE THE HEAD. I WENT ON LINE AND PURCHASED A KIT, FORD IS AWARE OF THE PROBLEM WITH THE SPARK PLUG BEING BLOWN OUT OF THE HEAD BUT WILL NOT RECALL THE TRUCK. NOTE THAT THIS IS AFFECTING MANY VEHICLES, NOT ONLY FORD. THIS IS A HUGE ISSUE AND VERY UNFAIR THAT THE MANUFACTURER OF THE HEAD IS GETTING AWAY WITH THE POOR QUALITY CONTROL AND THE FACT THAT THEY ARE NOT CORRECTING THE ISSUE FOR THE CONSUMER. *KB