2000 FORD EXCURSION Complaints

TIRE SUDDENLY FAILED LOOSING TRED AND BLOWING OUT ON RETURN TRIP FROM DALLAS TX ON INERSTATE I-40 IN WEST MEMPHIS, ARK THE TIRES HAD LESS THAN 4500 MILES ON THEM . BOTH FORD AND DEALER SAID "NOT MY PROBLEM" AT BLOW OUT CONTROL OF THE VEHICLE WAS VERY DIFFICULT AND IF THERE HAD BEEN HEAVY TRAFFIC A COLLISION WOULD HAVE OCCURED AS THE VEHICLE SWERVED FROM ONE LANE TO ANOTHER WHILE STOPPING IT. THE TIRE WAS MADE AT THE CANADA PLANT AND WAS THE STANDARD ISSUE 265X16R (DOT NUMBER: VNW8 IXY TIRESIZE: 16)

CONSUMER IMPACTED A POLE AT APPROXIMATELY 20-25 MPH. AIRBAGS FAILED TO DEPLOY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

WE WERE RUN OFF THE ROAD ON I-70 TRAVELING THROUGH MOAB, UTAH WHEN OUR EXCURSION SMASHED HEAD ON INTO THE SIDE OF A FROZEN SOLID ROCK HILL TRAVELING 80 MPH. WE WERE THEN LAUNCHED INTO THE AIR AND PROCEEDED TO FLIP END OVER END SEVERAL TIMES BEFORE COMING TO A HALT AT THE BOTTOM OF THE RAVINE UPSIDE DOWN. THE FRONT END OF THE VEHICLE IS GONE ALONG WITH THE TOP AND BACK END. AT NO TIME DID THE AIRBAGS DEPLOY. WE CONTACTED FORD TO REPORT THIS PROBLEM AND AFTER FINISHING THEIR INVESTIGATION WE WERE TOLD THAT THE IMPACT TO THE FRONT END OF OUR VEHICLE WAS NOT SUBSTANTIAL ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY. WE HAVE SEVERAL PICTURES OF THIS VEHICLE AFTER THE CRASH AND IT IS CLEAR THAT THE IMPACT WAS HARD ENOUGH. MY HUSBAND SUFFERED A SEVERED TONGUE, CHEST AND NECK INJURIES AND VARIOUS ABRASIONS. I SUFFERED A CUT ABOVE MY LEFT EYE, CHEST INJURIES, AND ABRASIONS. OUR DAUGHTER ONLY SUFFERED FROM SEVERAL ABRASIONS. NO ONE WAS SERIOUSLY INJURED, HOWEVER, MY HUSBAND AND I BOTH STILL SUFFER FROM ONGOING CHEST PAIN. FORD HAS BEEN COMPLETELY UNCOOPERATIVE WITH OUR EFFORTS IN PROVIDING THIS INFORMATION. I HOPE THE INFORMATION PROVIDED WILL REQUIRE FORD TO, ONCE AGAIN, RE EVALUATE THEIR SAFETY FEATURES AND EQUIPMENT. THANK YOU. SINCERELY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE WAS PARKED, CONSUMER WAS IN PROCESS OF GETTING INTO VEHICLE, AND IT POPPED OUT OF GEAR, AND LURCHED BACKWARD. CONSUMER FELL OFF RUNNING BOARD, AND VEHICLE ROLLED OVER HIS FOOT. *AK

SEAT TRACKS FOR SEAT TO BE MOVED BACK AND FORTH ARE EXCESSIVELY SHARP AND UNPROTECTED. TWO PEOPLE HAVE BEEN INJURED. *AK

RIGHT FRONT TIE ROD END BROKE WHILE PREVENTING A COLLISION WITH ANOTHER VEHICLE. DEALER/MANUFACTURER NOTIFIED, WAITING ON MANUFACTURER TO RETURN CALL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

WHILE DRIVING DOWN ROAD AT APPROXIMATELY 65-70 MPH DRIVER'S SIDE FRONT TIRE BLEWOUT, TEARING UP FENDER ON TRUCK. WHEN CONSUMER GOT OUT AND LOOKED AT TIRE, NOTICED THAT TREAD HAD SEPARATED .*AK

PASSENGER SIDE AIRBAG WARNING LIGHT STAYS ON. WHEN I BROUGHT THE VEHICLE TO BE REPAIRED AT THE DEALER I WAS INFORMED THAT A NEW ASSEMBLY NEEDED TO BE ORDERED DUE TO A DEFECTIVE ONE. I WAS ALSO TOLD THAT THE AIRBAG MAY NOT DEPLOY IN AN ACCIDENT. I BROUGHT IT BACK AND HAD IT FIXED. THE SAME PROBLEM HAS OCCURRED AND ANOTHER AIRBAG ASSEMBLY MUST BE INSTALLED.*AK

OWNER INADVERTENTLY CLOSED THE REAR TRI-DOORS ON THE VEHICLE IN THE WRONG ORDER, WHICH RESULTED IN EXPLOSION OF REAR WINDOW GLASS, CAUSING CUTS TO HIMSELF. *CJ

3 SMALL "PUNCTURES" APPEARED STARTING AT SIDEWALL, RADIATING OUT TOWARD TREAD. NO EVIDENCE OF EXTERIOR DAMAGE IS VISIBLE, NOR WAS THERE ANY ROAD DEBRIS ENCOUNTERED DURING TRAVEL AT TIME PUNCTURES HAPPENED AND AIR BEGAN LEAKING OUT OF TIRE. *AK (DOT NUMBER: VNW81XY TIRESIZE: LT26575R16)