2000 FORD EXCURSION Complaints

View complaints related to 2000 FORD EXCURSION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2000 FORD EXCURSION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 FORD EXCURSION
    - HARLINGEN, TX

    WE STOPPED AT A MOTEL AT ABOUT 10:00 P.M. AND THE CAR STARTED SHAKING SO WE TURNED IT OFF. WHEN I RESTARTED THE CAR WE HEARD A BANG AND THE CAR STARTED CHUGGING AND AFTER READING THE REPORTS ON FORD V10'S I FIGURED IT WAS A PLUG. THE FAMILY HAD TO CATCH A PLANE THE NEXT MORNING AT 6:00 A.M. SO I DROVE IT TO THE AIRPORT AS IS FIGURING THE DAMAGE WAS DONE. WE MADE IT TO THE AIRPORT JUST FINE EXCEPT FOR THE LOUD CHUGGING. WE RETURNED I DROVE IT HOME 300 MILES AND OTHER THAN THE NOISE I DIDN'T HAVE ANY OTHER PROBLEMS. LUCKY FOR ME THE PLUG THAT BLEW WAS EASY TO REACH SO IT DIDN'T COST MUCH TO REPAIR BUT THE MECHANIC TOLD ME HE HAD REPAIRED MANY OF THE V8'S AS WELL. HE PUT A STAINLESS INSERT IN THE PLUG HOLE AND REUSED THE COIL SO THE TOTAL COST WAS LESS THAN $200. IF IT WOULD HAVE BEEN ONE FURTHER BACK IT WOULD HAVE BEEN UP TO 10 TIMES THE COST. FORD DOES NEED TO ADDRESS THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - CHICAGO, IL

    ON TWO SEPARATE OCCASIONS SPARK PLUGS HAVE BLOWN OUT OF THE CYLINDER HEADS MY 2000 FORD EXCURSION V10. FORD DISCLAIMS ANY RESPONSIBILITY FOR THE DAMAGE AND COSTS INCURRED. WHEN THE SPARK PLUGS BLOW OUT OF THE CYLINDER HEADS THEY ALSO DESTROY THE COIL ONES. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - CHARLESTON, SC

    THE PASSENGER SEAT WARMER STARTED TURNING OFF AND ON AT ITS OWN WILL. EVENTUALLY THE SET GOT SO HOT IT STARTED SMOLDERING. UPON PULLING THE LEATHER BACK WE FOUND THE FOAM MATERIAL TO BE BURNING AWAY. TOOK AN EXTINGUISHER TO PUT FIRE OUT. HAVE REMOVED FUSE SO FUTURE OCCURRENCES DON'T HAPPEN. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - BATON ROUGE, LA

    #4 SPARK PLUG EJECTED FROM HEAD. THIS IS AN OBVIOUS DEFECT AND I BELIEVE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS POOR DESIGN. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - MCHENRY, IL

    2000 FORD EXCURSION WITH LESS THAN 100,000 MILES, WELL MAINTAINED AND ORIGINAL OWNER. BRAKES FAILED WHEN REAR BRAKE LINE BURST ON THE FRAME RAIL WHILE APPLYING THE BRAKES TO SLOW, THIS WAS NOT A PANIC STOP WHICH WOULD INDUCE A HIGH PRESSURE IN THE LINE. I WAS ABLE TO MAKE A SAFE STOP AND WAS PERPLEXED BY THIS FAILURE. THERE WAS NO EARLY WARNING OF THIS FAILURE AND IN FACT THE VEHICLE WAS AT THE DEALER TWO DAYS PRIOR FOR OIL CHANGE AND NEW BATTERIES AND NO MENTION OF LOW BRAKE FLUID OR LEAK IN THE BRAKE SYSTEM. AFTER CONSULTING WITH LOCAL REPAIR FACILITIES THEY STATE THIS IS A KNOWN PROBLEM, I DO NOT BELIEVE A VEHICLE THAT IS PROPERLY MAINTAINED SHOULD HAVE A SUDDEN AND CATASTROPHIC BRAKE LINE FAILURE THAT IS ONLY 10 YEARS OLD AND I'M SURE THERE MUST BE ACCIDENTS RELATED TO SIMILAR VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - WOODLAND PARK, CO

    2000 FORD EXCURSION WITH 6.8L V10 ENGINE AND 127,000 MILES EJECTED THE #4 SPARK PLUG AT RELATIVELY LOW SPEED (LESS THAN 20MPH). THIS IS A SERIOUS FIRE HAZARD AS FUEL IS ALSO EJECTED INTO THE ENGINE COMPARTMENT. THIS NEEDS TO BE TAKEN SERIOUSLY BY FORD MOTOR COMPANY OR THE NHTSA AS EVENTUALLY, CONSIDERING THE NUMBER OF ONLINE COMPLAINTS REGARDING THIS ISSUE; SOMEONE WILL BE INJURED OR KILLED. ALSO - THE FACT THAT FORDS WITH MODULAR ENGINES EJECTING SPARK PLUGS IS SO COMMON PLACE THAT NEW BUSINESSES AND AFTERMARKET PRODUCTS HAVE ACTUALLY BEEN DEVELOPED TO ADDRESS IT. FORD MOTOR APPEARS TO CLAIM THAT IT IS THE SPARK PLUG MANUFACTURERS PROBLEM (REMEMBER FIRESTONE?) YET IT ALSO OCCURS WITH OEM PLUGS. THE REPAIR COST WILL BE ANYWHERE FROM $700 TO OVER $3500 DEPENDING ON WHETHER AN AFTERMARKET SOLUTION WILL FIX THE HEAD OR IF THE HEAD REQUIRES REPLACEMENT. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - MYRTE BEACH, SC

    2000 FORD EXCURSION V10 TRITON, #7 PLUG BLEW OUT OF ENGINE, 159,000MI ON ENGINE, PLUGS CHANGED AT DEALER. REPAIR WAS $300 FOR HELICOIL, PLUG, AND COIL FOR ENGINE. NO REASON GIVEN FOR PLUG FAILURE. IMMEDIATE LOSS OF POWER BUT WAS ABLE TO PULL TO SIDE OF HIGHWAY. VEHICLE TOWED FROM SITE. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - ONTARIO, CA

    WHILE ME AND MY FAMILY HEADED OUT ON THE HIGHWAY TO VISIT FAMILY, WE BEGAN TO HEAR A NOISE COMING FROM THE ENGINE, SOON AFTER IT SOUNDED AS IF THE ENGINE HAD EXPLODED, AND ALMOST LOOSING CONTROL FROM THE NOISE THAT IT CREATED, I WAS ABLE TO DRIVE OFF TO THE SHOULDER AND PARK MY VEHICLE. ONCE I OPENED THE HOOD OF MY TRUCK I FOUND THAT A SPARK PLUG HAD BLOWN OUT OF THE SOCKET AND HAD ALSO BROKEN THE IGNITION COIL, SOON AFTER I RAN TO TURN THE ENGINE OFF, DO TO SMELL OF GAS FUMES. THINKING THIS WAS A ONE TIME ONLY INCIDENT AND NOT KNOWING THAT FORD HAD THESE PROBLEMS. I HAD THE TRUCK TOWED TO A MECHANIC ONLY TO HEAR THAT THIS WAS A COMMON PROBLEM WITH THE EXCURSIONS FOR THIS YEAR. I THEN PAID A COUPLE HUNDRED DOLLARS AND THOUGHT THE PROBLEM WAS FIXED. GOING BACK HOME AND TAKING THE HIGHWAY BACK HOME ANOTHER SPARK PLUG BLEW OUT AND ONCE AGAIN BROKE THE IGNITION COIL WITH IT AS WELL. I WAS FURIOUS TO FIND OUT THAT FORD HAS NO RE CALL AND WHEN I TRIED TAKING THE TRUCK TO A PEP BOYS AUTO OR ANY OTHER SHOP THEY TOLD ME THAT THEY WOULD NOT LAY A HAND ON THE TRUCK AND THAT I HAD TO TAKE IT TO THE FORD DEALER SHIP IF I WANTED TO GET IT FIXED. NOT HAPPY I CALLED FORD THEY WANTED OVER $1,500 TO FIX THE PROBLEM. THIS IS REALLY SAD THAT THIS COULD POSSIBLY BE THE REASON WHY I WILL POSSIBLY SELL MY TRUCK AND NEVER BUY FORD AGAIN. BUT THIS IS A REAL SAFETY PROBLEM THAT NEEDS TO GET FIXED, OR IT MAY END UP KILLING SOMEONE LATER DOWN THE ROAD. *TR

    Source: NHTSA WEB SITE
  • 2000 FORD EXCURSION
    - ANNAPOLIS, MD

    TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE WHILE IT WAS PARKED. THE FIRE WAS UNDER THE DRIVERS SIDE WHEEL AND THEN THE ENTIRE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT IS AVAILABLE. AN INSURANCE ADJUSTER WILL INSPECT THE DAMAGES. THE CAUSE OF THE FIRE WAS UNKNOWN. THERE WERE NO INJURIES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 FORD EXCURSION
    - GIG HARBOR, WA

    HAVING JUST MADE IT OVER THE MOUNTAIN PASS WITH NO PREVIOUS TROUBLE, WE STOPPED AT GAS STATION FOR MORE WIPER FLUID. WHEN STARTING UP OUR 2000 FORD EXCURSION A LOUD BOOM CAME FROM THE TRUCK. THIS STARTLED US AND OTHERS OUTSIDE OF VEHICLE INCLUDING A SHERIFF THAT HEARD IT AND CAME NEXT TO US TO SEE WHAT IS WAS. WE IMMEDIATELY TURNED OFF VEHICLE - SHERIFF AND PASSER BYS THOUGHT MAYBE EXHAUST?? WE MADE IT HOME BUT TRUCK NOW SOUNDS LIKE A LOUD PUTT PUTT TRUCK. WE SMELLED FUEL ALL THE WAY HOME. AS IT TURNS OUT #10 SPARKPLUG BLEW OUT HITTING FIREWALL. FROM TWO REPAIR SHOPS IT IS IN A VERY DIFFICULT SPOT AND IS NOT LIKELY WILL HOLD. SO, WE TOOK IT TO FORD DEALERSHIP TO SEE WHAT THEY CAN DO. WE HAVE BEEN TOLD BY FORD DEALERSHIP THAT A "BANDAGE FIX" WILL PROBABLY NOT HOLD AND OTHER PLUGS COULD ALSO BLOW OR MAY NOT - APPARENTLY THIS IS NOT NEW NEWS TO FORD OR THE OTHER REPAIR SHOPS WE SPOKE WITH. SO TO REPLACE JUST ONE SIDE OF HEAD WE ARE LOOKING AT $3680 OR $5900 + FOR NEW ENGINE. VEHICLE IS NOT WORTH THAT IN TRADE IN PER FORD DEALERSHIP - EVEN BEFORE BLOWOUT . NEEDLES TO SAY, WE COULD HAVE BEEN ON FREEWAY AND BEEN FORCED OFF ROAD (IT WAS SNOWING BADLY AND A BANG THAT LOUD COULD HAVE SPOOKED MANY.) SO THAT IS WHY I STATED THERE WAS A CRASH AS THERE COULD HAVE BEEN IF WE HAD BEEN DRIVING. ALSO, NOT SURE IF THE FUMES WERE CAUSE OF ILLNESS WE HAD THAT EVENING AND NEXT DAY. WE SMELLED FUEL AND SMOKE/EXHAUST ALL THE WAY HOME. ALSO, PLUG WAS NOT FOUND AND MAY HAVE DAMAGED OR INJURED SOMEONE OR SOMETHING ELSE. IT IS VERY DANGEROUS AND IRRESPONSIBLE OF FORD TO NOT RECALL THIS PROBLEM. ONLY TO WAIT UNTIL SOMEONE TRAGICALLY IS INJURED OR DIES. IT WILL HAPPEN. THERE IS NO CONTROL OVER WHERE PLUG BLOWS AND WHAT IT WILL TAKE OUT IN ITS PATH. IT SEEMS THIS IS AND HAS BEEN A PROBLEM WITH VARIOUS MODEL FORDS FROM 1999 TO 2004. WAITING FOR RECALL... OR FORD TO STEP UP AND REPAIR THIS PROBLEM AT THEIR COST. THIS IS NOT MY DESIGN FLAW! THANK YOU FOR YOUR HELP. *TR

    Source: NHTSA WEB SITE