2003 FORD EXCURSION Complaints

DT: THE VEHICLE'S STEERING IS TO HARD TO CONTROL BECAUSE THERE WAS SO MUCH SLACK IN THE STEERING WHEEL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER 4 TIMES. *JB

VEHICLE EXPERIENCED A PROBLEM WITH THE FRONT BALL JOINTS. THIS VEHICLE HAD 60,000 MILES ON IT. OWNER TOOK THE VEHICLE TO THE DEALER FOR A CHECK UP ON THE BRAKES WHEN IT WAS DISCOVERED THAT THE BALL JOINTS HAD WORN OUT, AND THERE WAS PLENTY OF MOVEMENT WITH IN THE WHEEL. *AK DEALER REPLACED LEFT FRONT LOWER BALL JOINT. AND MACHINED THE FRONT ROTORS. *TT

INFORMATION REQUEST. REQUEST COPY OF ALL COMPLAINTS AND MANUFACTURER'S BULLETINS , ON FILE IN ANY WAY DISCUSS THE 2003 FORD EXCURSION. *BF (LAWYER ON BEHALF OF BARRY R TAYLOR)*JB

WHILE TRAVELING ON THE ROAD AT ABOUT 45 MPH CONSUMER HAD TO SLAM ON THE BRAKES, SEAT BELT DID NOT LOCK AND DRIVER HIT THE WINDSHIELD. *AK (SECOND CONSUMER FOR THIS LETTER: CHRISTOPHER EROSION WALTERS) THE TIRES BLEW OUT AND THE VEHICLE FLIPPED OVER. THE DRIVER'S SEAT BELT PROBLEM REMAINED THE SAME. *SC

WHILE DRIVING 40 MPH DRIVER NOTICED SMOKE COMING FROM THE DRIVER'S POWER WINDOW SWITCH. THE DRIVER WAS ABLE TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT POWER WINDOW SWITCH NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

RECALL CAMPAIGN, DEFECTIVE FIRESTONE TIRES. THE REPLACEMENT TIRES HAVE NOT COME IN FOR THE FORD. *BF *SC

VEHICLE HAS FAILED TO PROVIDE THE LOWER LATCH SYSTEM ATTACHMENT POINTS. FORD MOTOR COMPANY DESCRIBES THE PART AS AN ACCESSORY THAT HAS TO BE CUSTOM ORDERED BEFORE THE VEHICLE IS MANUFACTURED, THEREFORE THEY WILL NOT INSTALL IN OUR 2003 VEHICLE, EVEN THOUGH THE LAW FOR LATCH WAS IN PLACE IN SEPTEMBER 2002. *JB

FAULTY FUEL INJECTORS IN THE 6.0 LITER DIESEL ENGINE RESULTING IN EXCESSIVE AMOUNTS OF DIESEL FUEL TO ENTER THE OIL CRANKCASE. OIL LEVEL IN CRANKCASE IS DILUTED WITH FUEL TO THE EXTENT OF BEING MEASURED ON THE DIPSTICK BY SEVERAL INCHES AND FLASH POINT OF OIL REDUCED TO HALF OF THE FLASH POINT OF THE OIL. *JB

CONSUMER COMPLAINED OF A BRAKE PROBLEM. WHEN APPLYING THE BRAKES VEHICLE PULLED TO THE LEFT GRADUALLY, AND SOME TIMES IT WOULD PULL VIOLENTLY. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND DEALER PERFORMED SEVERAL DIFFERENT SERVICES, INCLUDING CHANGING THE ABS MODULE, BUT PROBLEM RECURRED. *AK

WHILE DRIVING AND UPON PRESSING ON THE BRAKES, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND THE PROBLEM BECAME WORSE. THE CONSUMER GOT RID OF THE VEHICLE. HOWEVER, HE GOT ANOTHER EXCURSION VEHICLE OF THE SAME YEAR, BUT THE NEW ONE WAS A FOUR WHEEL DRIVE. HOWEVER, THE PROBLEM WITH THE BRAKES CONTINUED. UPON PRESSING ON THE BRAKES, THE VEHICLE PULLED TO THE LEFT. THE CONSUMER WAS TRAVELING AND PRESSED THE BRAKES AND THEY LOCKED UP. *AK *SC