2002 FORD EXPEDITION Complaints
View complaints related to 2002 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2002 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD EXPEDITION- JOPLIN, MO
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THE VEHICLE WAS PARKED IN HIS DRIVEWAY WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE CONTACT STATED THE SPARK PLUGS BLEW OUT AT THE CYLINDER HEAD CAUSING THE FUEL RAIL TO BEND AND RESULTING IN A FUEL LEAK THAT STARTED THE FIRE. THE ENGINE WAS SEVERELY DAMAGED. THE CONTACT'S INSURANCE COMPANY ADVISED THAT THE FIRE ORIGINATED FROM A PRE-EXISTING FAILURE IN THE VEHICLE AND WOULD NOT COVER HIS CLAIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE HE WAS ADVISED THEY WERE AWARE OF THE FAILURE YET WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 190,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- SAN ANTONIO, TX
WELL WE WERE JUST DRIVING HOME WHEN THE SPARK PLUG OF OUR FORD EXPEDITION JUST SHOT OUT OF THE CYLINDER HEAD AND WE CANT REPLACE IT BECAUSE ITS TOO MUCH MONEY FOR US. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- LAWTON, OK
MY CAR STARTED JUST FINE BUT IT WOULD NOT SHIFT OUT OF PARK AND NONE OF THE WINDOWS WORKED. I CHECKED THE FUSES AND ONE WAS BLOWN. I REPLACED THE FUSE AND MY CAR APPEARED TO BE WORKING NORMALLY. I GOT WITHIN A HALF A BLOCK FROM MY HOUSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I PULLED INTO MY DRIVEWAY AND IMMEDIATELY SHUT MY CAR OFF. SMOKE WAS POURING OUT FROM UNDER THE HOOD. I OPENED THE HOOD AND THE CRUISE CONTROL DEPRESSION SWITCH WAS GLOWING RED HOT. WITHIN A FEW SECONDS IT BURST INTO FLAMES. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- FORT THOMAS, KY
WHILE DRIVING MY YOUNGEST DAUGHTER TO SCHOOL THERE WAS A LOUD BANG FROM UNDER THE HOOD AND A NOTICEABLE LOSS OF POWER. IT SOUNDED LIKE THE CAR HAD A SEVERE EXHAUST LEAK. WHEN TAKEN TO MY LOCAL DEALER I WAS INFORMED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE AND THAT THIS WAS A VERY COMMON OCCURRENCE WITH THE 2002 5.4 LITER ENGINE. I WAS TOLD THAT REPAIRS WOULD RUN ANYWHERE FROM $700 TO $3500. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- FULLERTON, CA
MY FORD EXPEDITION 2002 WAS RECALLED FOR FIRE HAZARD DUE TO THE CRUISE CONTROL. I HAD THE REPAIR DONE AT MCCOY MILLS FORD IN FULLERTON CA. AND A FEW WEEKS LATER MY CAR BURST INTO FLAMES IN MY DRIVEWAY WHILE PARKED. THE CAR WAS TOTALED AND NOW I DO NOT HAVE A CAR AND CAN NOT BUY ANY THING COMPARABLE FOR THE 12,000 THE INSURANCE PAID. I BELIEVE FORD OWES ME THE DIFFERENCE BECAUSE I FOLLOWED THE RULES AND HAD THE CAR "REPAIRED" BY THEM. WHAT SHOULD I DO NOW? *TR
Source: NHTSA WEB SITE -
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2002 FORD EXPEDITION- TULSA, OK
2002 FORD EXPEDITION, ORIGINAL FACTORY SPARK PLUG WAS VIOLENTLY EJECTED FROM THE ENGINE DURING NORMAL OPERATION. SPARK PLUG SMASHED THROUGH FUEL INJECTOR AND DENTED THE HOOD. HAD SOMEONE BEEN SERVICING THE ENGINE THE INJURIES COULD HAVE BEEN SEVERE. FORD MOTOR COMPANY REFUSES TO CALL THIS A DEFECT AND AREA DEALERSHIPS WANT TO CHARGE $700 TO $3300 TO FIX THIS ISSUE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS AND THIS MOTOR DESIGN PROBLEM SHOULD BE RECALLED AND FIXED BY FORD MOTOR COMPANY. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- BERLIN, NJ
SPARK PLUG BLOWOUT OF FORD V8 TRITON MOTOR. RECENTLY REPLACED MOTOR DUE TO OLD MOTOR FAILURE. 5/16/2010 LOUD POP NOISE AND GAS LEAK, MOTOR SOUNDED LIKE A "HARLEY DAVIDSON MOTORCYCLE" STOPPED DEAD IN ITS TRACK IN THE MIDDLE OF THE ROAD. TWO CHILDREN AND MYSELF IN THE VEHICLE. STRONG GASOLINE SMELL AND HORRIBLE SOUND, UNABLE TO DRIVE VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- KUNKLETOWN, PA
AFTER PULLING OUT FROM A STOP SIGN I HAD A SPARK PLUG BLOW OUT OF MY 5.4L V8 IN A 2002 FORD EXPEDITION. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- KUNKLETOWN, PA
I HAVE HAD TWO SPARK PLUGS BLOW OUT OF MY 2002 FORD EXPEDITION 5.4L V8. THE FIRST BLEW OUT AFTER PULLING OUT OF AN INTERSECTION FROM A DEAD STOP. THE SECOND WAS THE #2 PLUG. I WAS PULLING A TRAVEL TRAILER THROUGH MOUNTAINS ON A HIGHWAY. FIRST NOTICED WAS A REDUCTION IN POWER FOR ABOUT 60 MILES. THEN AFTER ROUNDING THE TOP OF THE MOUNTAIN, LETTING OFF THE GAS TO GO DOWN THE HILL, THE PLUG BLEW OUT. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- MANCHESTER, NH
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. AFTER PARKING THE VEHICLE, THE CONTACT CAME OUTSIDE TO SEE THE VEHICLE ENGULFED IN FLAMES WHICH WERE COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 200,010.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE