2018 FORD EXPEDITION Complaints

2018 Ford Expedition Max 4wd; For the last 4 years I have consistently (1-2x a year) brought this car into a ford dealership for the transmission failing to go into gear at random times while driving under normal conditions. Even though multiple TSB's had been sent out, they "couldn't replicate" or "no codes found" or "the transmission tech is 4–6 weeks out"... nothing was done. Twice while merging into on coming traffic the transmission has been stuck in a gear, will not accelerate or go, and the entire dash illuminates with all the flashing symbols. I'm just glad my children were not in the car with me. It was terrifying. Now, the week of May 18, 2025, I'm back for my annual transmission issue as it stalled on 4/26/2025, and I almost was hit by an 18 wheeler, the ford dealership said "you need a transmission overhaul, TCM reprogram, and there is internal failure, the CDF drum comes apart and Ford is aware they have a faulty seal." The total to fix is $8,214.25 and guess what, NONE of it is covered. I have kept my vehical serviced and always taken care of it. But I will have to pay the price to fix it, or worse if there is a car accident.

The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the Check Engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000. 

The contact owns a 2018 Ford Expedition. The contact stated that occasionally while driving on the highway at 70 MPH, the vehicle lost motive power and failed to accelerate above 70 MPH. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was not fault found with the vehicle. The vehicle was not repaired. The contact referenced Emission Recall: 24E13; as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs

Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Defective daytime running light, passenger side, that does not fully illuminate. I’ve noticed this on several of the same make, model, and body style (with the same DTRLs).

The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The transmission also shifted hard, and the vehicle jerked while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The transmission was rebuilt. The following day while driving approximately 65 MPH, the transmission shifted hard, and the contact became aware that transmission fluid was leaking from the vehicle after exiting and inspecting the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle with transmission failure and replaced the transmission. The contact stated that the transmission still shifted hard while driving and the message that the engine was overheating was displayed. The vehicle was returned to the dealer who had rebuilt the new transmission. After having the third repair, the failure recurred. The vehicle was returned to the dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 60,000.

The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made an abnormal sound. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate intermittently while driving. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.

Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.

I cash purchased a 2018 Ford Expedition on [XXX] - I have a 90 day warranty and purchased an extended 2 year warranty. I've taken the vehicle back twice to Auto Nation in Denver Co for transmission issues. The transmissions slips and makes a horrible nose when it shift. I can't drive it due to it being unsafe to drive. I do not feel safe driving the vehicle. Auto Nation continues to declining to repair the vehicle. I've owned the vehicle for 2months and maybe drove it for only 100 miles due to the unsafety. Ford has know issues with these 10speed transmissions. I was never informed by the dealer of these know issues therefore was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)