2018 FORD EXPEDITION Complaints

The contact owns a 2018 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the transmission independently shifted into park. The check engine warning light illuminated, and the transmission brake error message was displayed. The vehicle was turned off. The vehicle was restarted; however, while driving at an undisclosed speed, the failure reoccurred. The failure was a persistent failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); and the VIN was associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

Transmission that's was replaced approx 3 yrs ago is hard shifting from park to drive and park to reverse on flat level surface.

Subject: Safety Complaint – 2018 Ford Expedition Brake Master Cylinder Recall 25S37 / NHTSA 25V236 I am filing this complaint regarding my 2018 Ford Expedition, which is subject to an open Ford brake master-cylinder recall, Recall 25S37 / NHTSA Recall 25V236. I am currently experiencing brake fluid loss around the brake master cylinder/brake booster area. Because this is directly related to the braking system and the vehicle is subject to an open brake master-cylinder recall, I believe this vehicle presents a potential safety concern and needs to be properly inspected. I contacted Ford regarding the recall and explained that I am losing brake fluid in the area of the master cylinder and brake booster. I requested that the vehicle be inspected to determine whether the recall condition is present and that the brake booster be checked for brake-fluid contamination or leakage. I was told that my vehicle is approximately six months too late to receive the recall repair/replacement and that they would not allow me to bring the vehicle in for inspection under the recall. I have not yet confirmed the part number of the master cylinder currently installed on my vehicle, and I intend to do so to determine whether it is the same component addressed by the recall. My concern is that I am experiencing a symptom that appears directly related to the component identified in the recall, yet I am being denied an inspection simply because of the timing/eligibility issue. I am requesting that NHTSA review this matter and determine: 1. Whether my vehicle should be inspected for the condition identified in Recall 25S37 / NHTSA 25V236 despite the expiration or timing issue stated by Ford. 2. Whether brake-fluid leakage around the master cylinder/brake booster area is a known symptom or consequence of the recalled component. 3. Whether Ford should inspect the vehicle and determine whether the installed master cylinder is the recalled part.

THERE IS A SEAT BELT RECALL AND 3 OTHER RECALLS THAT FORD CORP OFFICE AND THE DEALERSHIP IN HENDERSON NC TOLD ME THE PARTS ARE NOT AVAILABLE UNTIL 2027 AND I AM EXPECTED TO DRIVE THIS VEHICLE PLEASE HELP ME

There is a recall on the catalytic converters of my year Expedition, but my check engine light came on at 86,000 miles, outside the 80,000 limit Ford put on the recall for the part. I think Ford should stand behind their product and the parts they are using, since the catalytic converters have failed on my car, my husbands expedition, and my dad’s ford 150.

Failing Transmission, does not shift into the gear just hear grinding noise, after few seconds of it, transmission makes very hard shift. This takes place in all phases or driving leading to potentially very dangerous situation of the car not moving or stopping while crossing a street with upcoming traffic, crossing intersection or any other phase of driving. Visited few shops and was advised that Ford has a major problem with 10R80 Transmission and failing CDF Drum.

Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by Latrobe Chevy Ford 3 years ago and are currently being replaced by Bud Smail Ford.

The heater hose that feeds the front and rear heater cores ruptured while traveling at highway speeds on a main road. The engine coolant directly sprays onto the engine resulting in a steam cloud that can not be seen through, also rapidly overheating that motor. This caused a dangerous scenario where the driver can not see the road correctly through the steam cloud while trying to pull off of the highway with the engine over temp warnings flashing in the screen further adding to the panic.

The chrome plating on the center console has peel up, causing a finger laceration when reaching into the cup holder.

I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition Max Platinum. I purchased the vehicle from Sandy Sansing Chevrolet in Pensacola, Florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent **low oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"Has multiple minor oil leaks, wet but not dripping yet."** I had the vehicle independently inspected by Firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, Firestone inspection and repair estimate, photographs, and other supporting documentation upon request.