2020 FORD EXPEDITION Complaints

Transmission exhibits harsh shifting and slippage. One scary example is when accelerating at highway speeds, transmission will occasionally and suddenly drop into first gear causing complete loss of power to the wheels. On occasion will also display transmission warning on dash and lock into 4th gear, causing vehicle to exhibit downshift breaking and rapidly slow vehicle when in traffic at highway speeds.

Seatbelts have been recalled but no fix has been approved, Ford says 3rd quarter of 2025, but we are now nearly in the 4th quarter

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I was parked sitting with my babies in the car and my mom in the passenger seat. I heard an explosion and felt like I had been shot or electrocuted. I was dazed and didnt know what happened. The sound was traumatizing. I rushed to get everyone out of the car. My neck and head were hurting and had friction type burn from the seatbelt. Called 911 and they sent the fire department to make sure no explosives were in the car. They thought it was the seatbelt. Went to urgent care. No warning lights were on. Happened out of the blue. I can’t even imagine how this would have affected someone driving or an elderly person. Extremely dangerous. Terrifying

While driving on the interstate (I-35) and attempting to pass a vehicle, the transmission went out of gear and felt like it was in neutral for a few seconds and then ‘clunked” back into gear finally. This happened 4 times that day. This happens almost every time we go on a trip with this vehicle and is extremely dangerous to my family as well as other drivers. This seems to be a common issue with this model/year. It’s been reported to our dealer multiple times and they attempt to reprogram but doesn’t change anything. They said there’s no other fix. I have extended warranty.

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were on back order. The dealer was unable to confirm when the vehicle would be repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Transmission has exhibited harsh/delayed engagement and/or harsh/delayed shift during lane changes, almost causing me to crash on two occasions.

Ongoing problem already had 2 repairs done to transmission. Gears o not shift properly when the gears go from 3-4 and 6-7. If I am not careful when I press on the gas and try to accelerate it does not shift gears and gets stuck on and my truck will not move more than 5-10 mph while I am trying to get on the highway at times with trailers coming full speed ahead behind me. I have reported this issue many times. There has been no remedy. The gears get stuck and make a jerking motion and movement causing truck to slow and barely move. It is not just a one time thing so I cant give a specific date as it happens often.

Recall issue with Catalytic converters causing check engine light to come on. I took in for recall to reset check engine light. Repair did not do anything to vehicle as check engine light comes on for a few days and goes away for a few days and the cycle repeats up until this day it continues to happen. When they did the reset Ford let me know that they reset the check engine issue for recall but I would have to pay about $5k for getting new converters if I wanted to because light would still be one since it was diagnosed that converters were bad.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, there was a loud pop, and smelled a burning odor inside the cabin of the vehicle, and the contact’s child cried out in pain, prompting the contact to pull over to the shoulder of the roadway. Upon inspection, the contact observed that the front passenger’s side seat belt had tightened excessively and locked, causing a small cut on the child’s chest. The air bag warnig light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt locking mechanism. The vehicle was not repaired due to the recall being a "Advance Notice Recall" which was not yet an official recall, and the contact would have to pay out of pocket for the repairs. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V197000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.