2018 FORD EXPEDITION Complaints
View complaints related to 2018 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2018 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD EXPEDITION- Boca Raton, FL
The passenger side day time running light led halo is partially not working-Daytime Running Light defective. Several customers affected for the same reason all over internet.
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- Sabattus, ME
I bought the vehicle used with 108,xxx miles on it in May of 2024. In July I had in the repair shop for one issue and noticed there was an issue with the Auto Start/Stop. When the Auto Start/Stop is engaged and the brake is depressed it jams into first gear like a standard vehicle when the clutch is released to early. Transmission fluid was checked to be low so it was refilled. I was told to change my driving habits, which is what I did. I no longer use it because it still has the issue. Move forward to December 2024. I was driving and realized it was skipping 2nd, 4th, and sometimes 6th gears. Upon further research I found that it was normal to happen. When I was driving it home on February 20 I lost 1st, 2nd, and 3rd gear. I was close enough home where I was able to get home. When I got home I restarted and still had no lower gears. I let it sit for a couple of hours and drove it again and I had the normal gear shift. I called the dealership and had an appointment scheduled. I was told from that appointment a brand new transmission was needed or a transmission overhaul was needed to fix the issue. I was told to contact Ford Customer Support to find out if there were any options about the warranties that may be out there or recalls about the 10-speed transmission. When I called Ford about the possibility of my 10-speed transmission being under the recall for the transmission I was told that because the VIN did not need to recalled. Upon further research I have found multiple people with this issue in this vehicle. Ford would not cover anything as the vehicle is out of warranty and over 100,000 miles. I was told to file a claim with NHTSA because of the risk it may cause others, but at this time there was nothing more that could be done.
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- STUART FL 34997, FL
What component or system failed or malfunctioned TRANSMISSION, and is it available for inspection upon request YES How was your safety or the safety of others put at risk? I WAS DRIVING ON A MAJOR 8 LANE HIGHWAY AND COULD NOT EXCELERATE SAFTLY TO GET OUT OF THE WAY OF TRAFFIC Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES, MANUFACTURER FORD & AAMCO TRANSMISSION Were there any warning lamps, messages or other symptoms of the problem prior to the failure, NO and when did they first appear THE CHECK ENGINE LIGHT CAME ON RIGHT AFTER THE TRANSMISSION STOPPED WORKING PROPERLY. FIRST THE TRANSMISSION WOULD NOT EXCELERATE AND THEM THE CHECK ENGINE LIGHT CAME ON THIS TRANSMISSION HAS FAILED 3 TIMES KEEPS LEAVING ME STRANDED ON THE SIDE OF THE HIGHWAY. EVEN AFTER REPAIRS HAVE BEEN DONE WITH AAMCO PLEASE HELP ME I AM SCARED TO DRIVE MY TRUCK TRANSMISSION KEEPS FAILING
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- Nashville, TN
The truck suddenly loses power while driving. Then goes back to normal. Most recently but not only time I lost power on interstate, the dash blinks see manual. I was almost hit by vehicle behind me as i was unable to continue accelerating. Similar recalls for my year and make of vehicle include powertrain control module reprogram for cam phaser rattle and automatic engine idle shutdown.
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- Green Cove Springs, FL
The contact owns a 2018 Ford Expedition. The contact stated that the vehicle made an abnormally loud rattling sound during cold starts. The check engine warning light was illuminated. An unknown dealer was notified of the failure and provided an estimate for the repair. The vehicle was taken to Worldwide Automotive, where it was diagnosed with cam phaser failure. The mechanic replaced the cam phasers. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall or Customer Satisfaction Program. The failure mileage was approximately 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 FORD EXPEDITION- Indian Harbour Beach, FL
The 10R80 transmission does not work. This is a know problem with Ford, would be nice for them to actually take action and fix the problem they know they have. They have replacement part that fixes the problem, would be nice for them to stand behind their car.
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- Vestavia Hills, AL
The contact owns 2018 Ford Expedition. The contact stated that while driving uphill at 35 MPH, the transmission struggled to shift into gear, and upon depressing the accelerator pedal the RPM became elevated, until the transmission shifted into gear allowing to vehicle to continue driving. The contact stated that the message "See Owner’s Manual" was displayed. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission control module had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EXPEDITION- Seattle, WA
Ford had to rebuild rear differential. The transmission failed, too. Both unacceptable especially at 62k miles and zero utility usage including trailering or 4wd.
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- Redmond, OR
When it is below freezing and there is snow/condensation on the door windows the door lock can get stuck/frozen closed. Many times the door will unlock and open to get in but once I get to my destination I can't get the door open to get out of my car. This has happened on all the doors at different times. We get stuck and I have to crawl out another door that will unlock. There isn't a way to manually pull the door unlocked because the knob goes into a hole so you can't pull it up. Also, sometimes when I run remote start the door will not unlock and open to get into the car. I also have children in car seats, this would be a major safety issue in an emergency if we couldn't get out.
Source: NHTSA WEB SITE -
2018 FORD EXPEDITION- Tallahassee, FL
The service engine light has come on and off (and stayed on, in some instances) for a few years. The alert in the Ford app states that there is a problem with my vehicle's emissions and exhaust system. I have taken it to my local Ford dealership many, many times. When the vehicle is "throwing codes", as they call it, it has to do with the cam phasers. I have had the recall on the cam phasers done already, but they refuse to fix it again under the recall because "the part numbers have changed". Same cam phaser issue, but the same exact parts have different part numbers than they did 2 years ago, so now Ford doesn't have to fix it? The problem has been ongoing since 2020.
Source: NHTSA WEB SITE