2019 FORD EXPEDITION Complaints

Seatbelt pretensioner inadvertently exploded while driving the vehicle and locked the seatbelt

The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed. The contact was able to drive away from the accident scene and personally repair the vehicle. The manufacturer has been notified of this incident.

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine was rattling, and the vehicle was idling rough. There was no warning lights illuminated. The contact stated that occasionally while driving on the highway, the vehicle lost automotive power while accelerating. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Yesterday, while I was driving to pick up my kids from school, my 2019 Ford Expedition, the driver’s side seatbelt literally exploded — it went off like it would in a crash (but there was no crash). I was driving when it exploded and tightened so tight on me. Now the seatbelt doesn’t work at all. It was terrifying, so loud and painful. This is part of a known recall issue. When the dealership had my car back in May to replace my cam phasers, they told me the seatbelt recall parts weren’t available yet. Fast forward to now — the seatbelt has gone off, the vehicle can’t be driven safely, and Ford (both the local dealership and customer service) is saying there’s nothing they can do for me right now. The dealership told me I would have to pay to have it towed and pay for a rental. Also, they aren’t sure how fast they can get parts or diagnose it. I’m honestly at a loss. This is a safety recall, and I can’t use my car because of it. I literally just paid $2400 in may for my cam phasers and now this.

The transmission is clunking and hard shifting causing the car to not just go when you accelerate. The car stutters and takes a minute to actually go when you press the accelerator. This has caused multiple times where pulling out of a parking lot has been dangerous since I can’t properly get up and go when need be. I had a mechanic look at my car and he confirmed my transmission needs to be replaced. There was no warning signs or messages about the failure.

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal clattering and clanking sound coming from the engine. There were no warning lights illuminated. The contact stated that the failure was a known issue with the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with engine failure and cam phaser rattle. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 115,000.

The contact owns a 2019 Ford Expedition. The contact received notice of NHTSA Campaign Number: 25V197000 (Seat Belt). The contact stated that while driving at 45 MPH, she observed a noise resembling a gunshot, and the driver's seat belt tightened to the point where she could not breathe. The contact stated that while in shock, she eventually depressed the driver's seatbelt release button and then released herself. The contact stated that when the seat belt retracted, the belt cut on her neck and put a hole in the side of the seat. The contact stated that her grandchildren were passengers at the time of the failure, and they were all terrified. Medical attention was not needed. A police report was filed. The vehicle was taken to a dealer where she was advised that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving on a neighborhood road at an undisclosed speed, the steering wheel seized. There were no warning lights illuminated. The driver proceeded to pull over, and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the electronic steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

- cam phaser rattle, yes. TSB-23-2143 -possible engine auto start failure while stopped at stoplight, or failure while driving -yes, dealer diagnosed multiple times -yes, dealer -no

The 10 Speed Transmission, also known as 10R80, is absolutely horrible and should be banned. I have had Ford rebuild the transmission more than once and also fully replaced with multiple shop visit with other trans issues. Constant jerking, poor shifting, delayed gear recognition, slipping gears while going highway speeds, are all causes for great concern. I am worried all the time that I may get in an accident with one of the skipping that occurs several times monthly. This Trans must be fully recalled due to its safety! This is a major safety issue. Who wants to pay $90,000.00 on a car to have constant transmission issues and jerky driving? This jerking has been worsening again lately and worried I need another trans repair. This happened again today which brings me to this complaint as Ford wont fiix the issue, needing a new style trans altogether!