1997 FORD EXPEDITION Complaints

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE FRONT DRIVER SEAT. SHE REMOVED HER DAUGHTERS FROM THE REAR SEATS AND WHEN SHE RETURNED, THE FRONT OF THE VEHICLE WAS ENGULFED IN SMOKE AND THE FRONT SEAT WAS IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE IS CURRENTLY AT THE SAME LOCATION. THE CURRENT AND FAILURE MILEAGES WERE 150,000.

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING BETWEEN 10-60 MPH, THE POWER STEERING BECAME RESISTANT. THE REPAIR SHOP STATED THAT THE STEERING GEAR BOX SHAFT FAILED. THE FAILURE HAS BEEN CONTINUOUS AND IS BECOMING WORSE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V196000 (STEERING:GEAR BOX:SHAFT SECTOR). THE CURRENT AND FAILURE MILEAGES WERE 230,796. THE CONSUMER STATED FEELS THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL PREVIOUSLY LISTED. UPDATED 11/06/07 *TR

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS DISSATISFIED THAT THE PARTS TO REPAIR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL) WOULD BE UNAVAILABLE UNTIL 2008. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. HE HAS BAD KNEES AND CANNOT DISCONNECT THE CRUISE CONTROL. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 120,000.

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FINISH ON THE REAR OF BOTH EXTERIOR SIDE MIRRORS IS PEELING. HE CAN SEE THE PRINTED CIRCUIT BOARD AS A RESULT OF THE FAILURE. THE DEALER STATED THAT THEY WILL REPAIR THE MIRRORS AT THE CONTACTS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 80,034. UPDATED 09/26/07 *TR

SPARK PLUG BLEW OUT OF CYL. # 3 DUE TO LACK OF THREADS IN CYLINDER HEAD, OR LACK OF MATERIAL IN THAT LOCATION. THE TRITON V SERIES ENGINES HAVE AN INHERENT PROBLEM WITH BLOWING THE PLUGS OUT, IT WILL COST BETWEEN 2500- 4000 TO FIX ONE PLUG BLOW OUT, PUTTING IN INSERTS ONLY CAUSES THE REPAIR AGAIN AT A LATER DATE. WHEN IS THE GOVERNMENT GOING TO STEP IN AND SAY ENOUGH, THE PUBLIC HAS ALREADY. *TR

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE PARKED HE HEARD THE SMOKE ALARM AND NOTICED THERE WAS SMOKE COMING FROM THE VEHICLE. HE LATER NOTICED THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE HOWEVER; THE FIRE DESTROYED THE VEHICLE, OFFICE FURNITURE AND PERSONAL ITEMS. AS OF AUGUST 3, 2007, THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS AND MILEAGE INFORMATION WERE UNAVAILABLE. THE CONSUMER STATED ON AUGUST 30TH A FORENSICS EXPERT DETERMINED THE CAUSE OF THE FIRE TO BE THE CRUISE CONTROL SWITCH. THE CONSUMER STATED THE OWNER WAS NEVER NOTIFIED OF THE RECALL ON THE VEHICLE. UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. ON JULY 23, 2007, THE IGNITION SWITCH FAILED TO TURN AS THE CONTACT ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPLACED. SHE WAS NOT INFORMED OF ANY RECALLS AT THAT TIME. UPON RETURNING HOME, THE CONTACT REALIZED THAT SHE HAD TWO DIFFERENT INVOICES; ONE STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE AND THE OTHER CHARGED HER FOR THE RECALL REPAIR. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,695.

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE DEALER INFORMED THE CONTACT THAT THE MANIFOLD BOLTS HAVE RUSTED OUT AND NEED TO BE REBUILT AND RE-DRILLED. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT HEARD A TICKING SOUND COMING FROM THE PASSENGER SIDE OF THE MOTOR DUE TO THE MANIFOLD RUSTING. THE NOISE CEASES WHEN THE VEHICLE HEATS UP. THE CURRENT MILEAGE IS 190,000 AND FAILURE MILEAGE WAS 188,000.

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUFFERED INJURIES TO HIS HEAD. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE DRY. THE CURRENT AND FAILURE MILEAGES WERE 155,000. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 09/05/07 *TR UPDATED VIN. 09/05/07. *JB

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILS TO START WHEN HE TURNS THE IGNITION AND THE POWER LOCKS FAIL TO OPERATE. THE VEHICLE HAS BEEN JUMP-STARTED AND TESTED AND ALL OF THE COMPONENTS APPEARED TO BE WORKING NORMALLY. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE FEATURE FAILS TO ENGAGE, ALTHOUGH THE INDICATOR ON THE INSTRUMENT PANEL ILLUMINATES. HE HAS NOT NOTIFIED A LOCAL DEALER OR THE MANUFACTURER BECAUSE THE FAILURES ARE INTERMITTENT. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 114,000 AND FAILURE MILEAGE WAS 110,000.