2002 FORD EXPEDITION Complaints
View complaints related to 2002 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2002 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD EXPEDITION- PEORIA , AZ
I HAVE A 2002 FORD EXPEDITION AND HAVE NOW TWICE IN THE LAST 6 MONTHS HAVE HAD TO HAVE IT REPAIRED FOR THE SPARK PLUG EJECTION FRO, THE MOTOR. THE VEHICLE GAVE WAY WITH ITS POWER RIGHT IN THE MIDDLE OF THE INTERSECTION. I FEEL THIS IS A DEFECT AND THAT FORD SHOULD TAKE SOME OWNERSHIP, IT ONLY HAS 75 THOUSAND MILES ON IT. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- BETSYLANE, KY
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING 40 MPH, ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 182,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- BLUE EARTH, MN
AIRBAG LIGHT IS ON. MECHANIC DOES NOT KNOW WHY. I DID A GOOGLE SEARCH AND FOUND ALOT OF PEOPLE ARE HAVING THE SAME ISSUES. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- GAINESVILLE, GA
FORD SPARK PLUG BLOW OUT DEFECT. IT IS A KNOWN DEFECT THOUSANDS HAVE EXPERIENCED. IT IS WHERE THE SPARK SHOOTS OUT OF ENGINE HEAD STRIPPING THREADS AND DAMAGING THE HEAD AND SOMETIMES CAUSING FIRE. MY CAR HAD THIS HAPPEN AND NOW I AM STRANDED. THERE ARE SOME TEMPORARY FIXES BUT NO PERMANENT FIX. THE HELICOIL CAN COME OUT. YOU CAN REPLACE THE ENGINE BUT IT WILL HAVE THE SAME DEFECT. MY CAR IS A 2002 FORD EXPEDITION 4.6 TRITON V8. IT IS AFFECTING 1997 THROUGH 2004. FORD IS AWARE BUT SAYS THEY WONT FIX IT. I AM GOING TO TRY CLASS ACTION. THIS CAN CAUSE FIRE. THIS IS A 9 PASSENGER VEHICLE USED TO CARRY MY KIDS IF IT CATCHES FIRE FROM IT I MAY NOT GET EVERYONE OUT IN TIME. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- FORT WORTH, TX
ON THREE OCCASIONS BETWEEN MARCH 2006 AND MARCH 2009 FOUR OUT OF FIVE TIRES PURCHASED THROUGH SEARS HAVE SUFFERED TREAD SEPARATION AND THREE CASES LEAD TO COMPLETE FAILURE WHILE DRIVING AT POSTED SPEED LIMITS. TIRE FAILURE LEAD TO TWO NEAR MISS ACCIDENTS. IN THE LAST FAILURE, MARCH 22, 2009 LEAD TO SEVERAL THOUSAND DOLLARS OF PROPERTY DAMAGE. ONE TIRE WAS REPLACED SHORTLY AFTER PURCHASE; ANOTHER TIRE ORDERED BUT WAS NOT STOCKED; CURRENTLY IN POSSESSION OF THE MOST RECENT TIRE FAILURE. THE RECENT TIRE HAS GREATER THAN 60% OF TREAD LIFE REMAINING. TIRE SEPARATED YET INNER TUB STILL INFLATED. *TR
Source: NHTSA WEB SITE -
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2002 FORD EXPEDITION- MILLERSPORT, OH
I DRIVE A 2002 FORD EXPEDITION WITH A 5.4 TRITON V8 ENGINE. I HAVE HAD 2 OF THE EXACT SAME FAILURES ON THE EXACT SAME VEHICLE. THEY BOTH WERE BLOWN OUT SPARK PLUGS! THE FIRST WAS APRIL 24, 2007 AND THE SECOND WAS FEB. 10, 2009. THE FIRST ONE OCCURRED AT 77,402 MILES ON THE VEHICLE AND THE SECOND HAPPENED AT 91,651 MILES. I AM LIVID WITH RAGE AT AN PROBLEM THAT I HAVE NOW LEARNED IS VERY COMMON WITH THIS ENGINE. THIS IS AN OBVIOUS DEFECT WITH THIS VEHICLE AND SOMETHING THAT CAN CONTINUE TO OCCUR OVER AND OVER SINCE THERE IS NOTHING TO BE DONE ABOUT IT ACCORDING TO THE FORD DEALER SHOP SERVICE MANAGER WHO REPAIRED THE PROBLEM ON FEB. 10, 2009. I HAVE SPENT A TOTAL OF $569.75 FOR THESE 2 REPAIRS! AND OBVIOUSLY FEEL IT WILL HAPPEN AGAIN. HOW CAN IT NOT? THERE WERE NOT ANY EVENTS OR WARNINGS THIS WAS GOING TO HAPPEN! IT JUST BLEW OUT THE SPARK PLUG AND OF COURSE COULD NOT BE DRIVEN AND REQUIRED TOWING. THE PARTS THAT WERE REPLACED/REPAIRED WERE ON BOTH CASES A COIL ASSEMBLY AND SPARK PLUG, RETHREADING FOR THE PLUG. I HAVE NO OLD PARTS AND WAS NOT GIVEN ANY. WHY THIS HAS NOT BEEN RECALLED IS BEYOND MY UNDERSTANDING SINCE IT WILL HAPPEN AGAIN DUE TO THE ALUMINUM HEAD THAT WAS INSTALLED ON THESE VEHICLES WHEN THEY WERE BUILT BY FORD. THAT IS WHAT THE FORD DEALER SERVICE MANAGER TOLD ME, IN FACT. IT HEATS UP AND GETS WAY TO HOT THAN IT BLOWS THE SPARK PLUG! I DO NOT THINK I SHOULD BE RESPONSIBLE FOR REPAIRING/REPLACING THE HEAD IN CASE THAT WOULD EVER HAPPEN WHICH IT COULD. FORD SCREWED UP ON THIS ONE. MAKE THEM PAY TO FIX THIS ONGOING PROBLEM PLEASE! I CANNOT AFFORD TO BUY A NEW CAR. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- CROCKETT, CA
HELLO WE HAVE A 2002 FORD EXPEDITION WITH THE 5.4 YESTERDAY IT BLEW A PLUG. WE HAVE KEPT VERY GOOD CARE OF THIS VEHICLE AND SHOULD NOT HAVE HAD THIS PROBLEM WE ARE A FAMILY OF 5 AND THE ONLY THING FORD WANTS TO DO IS PUT IN A NEW MOTOR OR SALE ME A NEW CAR THIS IS NOT RIGHT, THIS IS A ON GOING PROBLEM WITH THESE MOTORS TO FIX THIS PROBLEM IT WILL BE $500 TO TRY AND RETAP THE HOLE FOR THE SPARK PLUG THAT MAY OR MAY NOT HOLD OR $5000 TO REBUILD THE MOTOR. CAN SOMEONE HELP US. TIM *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- RIVERSIDE, CA
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING LESS THAN 60 MPH, THE VEHICLE JUMPED AS IF THE ACCELERATOR PEDAL HAD SUDDENLY BEEN DEPRESSED. THE CONTACT ALSO SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE ON BACKORDER. THE CRUISE CONTROL SWITCH WAS DISCONNECTED AND THE DEALER STATED THAT THE FLUID WAS LEAKING FROM THE CRUISE CONTROL, WHICH BURNED COMPONENTS OF THE SPEED CONTROL SENSOR AND THE CONNECTOR. BOTH COMPONENTS NEEDED TO BE REPLACED. SHE FOUND NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL), WHICH STATED THAT THE MANUFACTURER WOULD DISCONNECT THE CRUISE CONTROL DUE TO THE POSSIBILITY OF A FIRE. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, FORD REFUSED TO ASSUME ANY LIABILITY FOR THE ADDITIONAL FAILURES DUE TO THE INITIAL RECALL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- NAPLES, FL
VEHICLE HAD NO MECHANICAL ISSUES UP TO THE DATE OF THE INCIDENT. THE VEHICLE WAS DRIVEN ON A DAILY BASIS TO AND FROM WORK. THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. AFTER RESEARCHING ONLINE WHAT MAY HAVE CAUSED THE SUDDEN FIRE, WE FOUND IT WAS DUE TO A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- JACKSONVILLE, FL
SPARK PLUG #3 BLEW WHILE TRAVELING WITH CHILDREN ON THE HIGHWAY RESULTING IN ENGINE DAMAGE, REPAIRS OF $4000. *TR
Source: NHTSA WEB SITE