2015 FORD EXPEDITION Complaints

DRIVING ON A CITY STREET ABOUT TO GET ONTO A HIGHWAY CAR STARTED TO STUMBLE THEN DIED OUT. WE GOT IT STARTED BACK UP BUT NO THROTTLE. HAD IT TOWED BACK HOME. I HOOKED UP AN OBD2 CODE READER AND THE CODES WERE P2112 AND P2111 ELECTRONIC THROTTLE BODY. I FOUND SOME INFO ONLINE LIKE A RECALIBRATION TEST ( KEY ON, PRESS PEDAL DOWN SLOWLY THEN RELEASE SLOWLY, THEN TURN KEY OFF). STARTED BACK UP LIKE THERE WAS NO PROBLEM. THIS CAR HAS 38,000 MILES THIS SEAMS LIKE A SAFETY ISSUE, IF WE WERE TO TURN IN FRONT OF SOMEONE AND IT DIED OUT WE COULD OF GOT HIT!!! I WILL BE TAKING IT IN TO THE DEALERSHIP TO BE FIXED, CAR IS STILL UNDER WARRANTY

DRIVING VEHICLE ON STREET, WHEN HIT 40 MPH, ENGINE LIGHT CAME ON AND CHECK MANUAL WRENCH. VEHICLE WOULD NOT ACCELERATE AND LOSS OF POWER. CONTINUED TO IDLE. WAS ABLE TO PULL OUT OF TRAFFIC. TRIED TO TURN VEHICLE OFF AND RESTART, CHECK ENGINE LIGHT STILL ON AND WOULD NOT ACCELERATE WHEN PUT INTO DRIVE. GOT IT TOWED TO DEALERSHIP. TOLD THAT THE ELECTRONIC THROTTLE BODY STUCK IN CLOSED POSITION- 2015 FORD EXPEDITION, 52000 MILES.

IT STATRED OUT THE CAR LOST POWER AN WENT 5MLS AN HOUR. I THUGAHT THE TRAINNY HAD GONE BUT TURNED OUT NO!! I CALLED THE DEALER I GOT IT FROM SAID HE WAS SURE IT WAS THE THROATLE BODY AS IT WAS STILL MOVEING. TOLD ME TO TURN IT ON AN OFF TRI TO RESET IT AN SO I DID AN YES IT DID THE 1ST TIME BUT AFTER THAT IT TOOK OFF GOING 80 REFUSED TO STOP I HAD TO LITTERLY PUSH ALL BRAKES ON AN PULL THE KEY TO GET IT TO STOP.. WHEN I CALLED FORD MOTOR COMPANY THE LADY 1ST GOT WAS POLIT TOOK THE INFO BUT PHONE DIS COUNCTED THE NEXT WOME I GOT WAS RUD AN UGLY SAID THIS WAS MY OWN PROBLY DISPIT THIS BEING A 2015 AN ONLY HAVEINE THE VEHCLE LESS THEN 6MONTHS.. IM VERY DISPOINTED IN FORD IF MY KIDS AN I HAD BEEN HURT WOW

FILED COMPLAINT FEW MONTHS BACK, 10985979. SUDDEN LOSS OF POWER. STARTED TO HAPPEN AGAIN, THIS TIME IT HAPPENED AROUND 15 TIMES IN A 200 MILE PERIOD. HAPPENED DURING ALL DRIVING CONDITIONS, CITY AND HIGHWAY, FROM A STOP TO HIGHWAY SPEEDS. NO WARRING JUST FULL LOSS OF POWER. SHUT TRUCK OFF, RESTARTED AND RAN NORMALLY FOR 6-10 MILES THEN WOULD SHUT DOWN AGAIN. AFTER THE 3RD TIME A CHECK ENGINE LIGHT CAME ON. DROVE TO THE NEAREST FORD DEALER. THEY ENDED UP CHANGING THE THROTTLE BODY ASSY DUE TO A FAILURE OF A INTERNAL COMPONENT.

I WAS DRIVING DOWN A STEEP GRADE AND ALL OF A SUDDEN THE VEHICLE STARTED TO JERK AND SHAKE, THE WRENCH SYMBOL POPPED UP AS WELL AS A WARNING SEE OWNERS MANUAL. AS I SAFELY GOT OFF THE ROAD I HAD WAITED FOR CARS TO PASS BY BEFORE I TRIED TO RE EMERGE ONTO THE ROAD AND THERE WAS NO RESPONSE TO A FULL PRESS OF THE GAS PEDAL AND THE VEHICLE WOULD ONLY GO APPROX. 1 MILE HR. I TURNED THE CAR OFF AND WAS ABOUT TO CALL A TOW TRUCK AND I DECIDED TO TURN THE VEHICLE BACK ON AND I PUT IT IN DRIVE AND IT LET ME DRIVE WITH NO ISSUES. AFTER MY INCIDENT I WENT HOME TO GOOGLE THE SYMPTOMS IT APPEARED TO BE A COMMON PROBLEM WITH FORD VEHICLES. HOW EVER UNDER THE CUSTOMER SATISFACTION PROGRAM MY VEHICLE WAS NOT LISTED BUT YET HAS THE SAME ISSUES. I WOULD LIKE TO START AN INVESTIGATION IN THIS MATTER AS SAME OTHER CONSUMERS MIGHT NOT BE AS SKILLFULLY OF A DRIVER AS MYSELF AND POSSIBLY CAUSE INJURY OR DEATH OVER THIS ISSUE.

WHILE DRIVING AT HIGHWAY SPEED WITH SUNROOF AND ALL WINDOWS CLOSED, HEARD A LOUD BANG OVERHEAD AS SUNROOF EXPLODED FROM THE INSIDE OUT WITH A LARGE PORTION OF THE SUNROOF MISSING. NOT CLOSE TO OTHER VEHICLES AT THIS TIME AND NO EVIDENCE OF DAMAGE ON ROOFTOP TOP TO INDICATE ANY OBJECT AS THE CAUSE.

WHILE DRIVING AT HIGHWAY SPEEDS (70 MPH), WENT TO PASS TRAFFIC, TRUCK DOWNSHIFTED, SERVICE TRANSMISSION LIGHT CAME ON AND TRUCK LOST ALL POWER. TRANSMISSION WAS STUCK IN 4TH GEAR AND ENGINE WOULD NOT REV ABOVE IDLE. PULLED OVER AND SHUT OFF TRUCK. RESTARTED AND EVERYTHING WAS NORMAL. A FEW DAYS LATER SAME THING HAPPENED AGAIN, THIS TIME WAS ON A CITY STREET (20MPH) AND TRANS WAS STUCK IN 3RD GEAR.

WHILE DRIVING MY 2015 FORD EXPEDITION HOME FROM WORK, MY VEHICLE SUDDENLY LOST ALL GAS POWER TO THE VEHICLE. MY STEERING STILL WORKED AND POWER WAS STILL ON BUT I HAD NO GAS. I PULLED OVER, TURNED MY ENGINE OFF AND RESTARTED AND COULD GO AGAIN. IT TOOK 6 TIMES TO RESTART TO GET 2 MILES TO SAFE POINT. WHERE I THEN HAD MY VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP. I THOUGHT IT WAS THE FUEL PUMP. TURNS OUT IT WAS THE ELECTRONIC THROTTLE BODY. WHICH IS A KNOWN ISSUE FOR THE FORD ENGINE, THE NHTSA HAD ENOUGH COMPLAINTS THAT FORD ISSUED A MANDATORY EXTENDED WARRANTY FOR 4 OTHER TYPE FORD VEHICLES BUT NOT THE EXPEDITION, WHICH HAS THE SAME TYPE OF ENGINE. I HAD TO PAY $560.00 TO HAVE THIS PART REPLACED ON MY VEHICLE WHEN IT'S A KNOWN FORD ISSUE. MY VEHICLE HAD 50,700 MILES ON IT AT THE TIME OF THE OCCURRENCE. I HOPE THAT THE NHTSA WILL LOOK INTO THIS ISSUE AND HAVE FORD EXPAND THEIR MAKE AND MODEL WARRANTY AS WELL AS REIMBURSE ME FOR MY EXPENSES FOR THIS REPLACEMENT.

VEHICLE LOST POWER WHILE DRIVING ON CITY STREET. NO WARNING PRIOR TO LOSING POWER. HAD A "WRENCH" LIGHT APPEAR ON DASH. I HAD TO COAST TO SIDE OF THE ROAD. HAD I BEEN ON THE HIGHWAY, MERGING, OR TURNING IN FRONT OF APPROACHING VEHICLES, THERE IS A HIGH PROBABILITY THERE WOULD HAVE BEEN AN ACCIDENT. I ATTACHED A TESTER ON THE VEHICLE AND P2112 DEFECT CODE APPEARED INDICATING A STUCK THROTTLE ACTUATOR CONTROL. THIS VEHICLE HAS LESS THAN 60,000 MILES AND WAS JUST IN FOR A MAJOR MILESTONE VEHICLE INSPECTION.

1/28/17 DRIVING 65 MPH ON A FLORIDA HIGHWAY (NOT ON CRUISE CONTROL) THE THROTTLE/GAS PEDDLE SENSOR (THROTTLE BODY) SHUTS OFF THE GAS TO THE ENGINE AND THE CAR SLOWS TO A STOP. THIS IS IN THE MIDDLE OF TRAFFIC. WE MANAGE TO PULL TO THE SIDE OF THE HIGHWAY, TURN THE CAR OFF AND ON AND THE PROBLEM DISAPPEARS FOR ANOTHER 50 MILES WE DRIVE THE CAR TO A FORD DEALER AND THEY REPLACE THE THROTTLE BODY FOR $500. I AM . OUT OF WARRANTY = OVER 36,000 MILES I TELL MY STORY TO 2 ST LOUIS FRIENDS, ALSO OWN FORDS (2006 EXPLORER, 2008 EDGE) AND THEY SAY THAT THEY HAVE HAD THE SAME EXPERIENCE AND NECESSARY REPAIR. I JUST NOTIFIED FORD CUSTOMER SERVICE 800-392-3673 AND THEY SAY THAT THEY DO NOT HAVE A RECALL OR ISSUE WITH THIS PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND HAS BEEN IGNORED BY FORD FOR YEARS. I ALSO OWNED A TOYOTA DURING THEIR SUDDEN ACCELERATION PROBLEM A FEW YEARS AGO AND THIS SEEMS WORSE