2002 FORD EXPEDITION Complaints

View complaints related to 2002 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2002 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPEDITION
    - TALLAPOOSA, GA

    MY WIFE AND I WERE GOING TO EAT AND THE VEHICLE STARTED RUNNING ROUGH. I TOLD HER TO PULL OVER AND POP THE HOOD. I GOT OUT, OPENED THE HOOD AND THERE WAS A FIRE ON THE DRIVERS SIDE OF THE ENGINE COMPARTMENT. I ATTEMPTED TO PUT IT OUT BUT WAS UNSUCCESSFUL. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - KELLER, TX

    ON THREE SEPARATE OCCASIONS, MY 2002 FORD EXPEDITION HAS BLOWN A SPARK PLUG. THIS IS A WELL DOCUMENTED, ALBEIT UNACKNOWLEDGED BY FORD, ISSUE WITH THE TRITON ENGINES. EACH TIME, I INCURRED THE DIRECT COST OF AN INDEPENDENT MECHANIC CORRECTING THE ISSUE USING AFTER MARKET REPAIR KITS. WEBSITES SUCH AS CONSUMERAFFAIRS.COM ARE REPLETE WITH OTHERS ENCOUNTERING THE SAME PROBLEMS. WHY FORD HAS NOT BEEN FORCED TO RECALL AND FIX THESE VEHICLES IS BEYOND ME. THERE IS A VERY REAL DANGER WITH THE BLOWN SPARK PLUG IGNITING VAPORS AND STARTING AN ENGINE FIRE. EACH TIME THE SPARK PLUG BLEW, IT WAS WHILE THE CAR WAS IN MOTION, CAUSING RAPID DECELERATION AND JERKING OF THE CAR. I AM USING THE SECOND DATE OF INCIDENT FOR PURPOSES OF THIS REPORT. THE MOST RECENT OCCURRENCE HAPPENED ON SUNDAY, NOV 30, 2008. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - SPRING VALELY, CA

    THE SPARK PLUG IN MY 2002 FORD EXPEDITION BLEW OUT WHILE I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. AFTER THIS HAPPENED, I TRIED UNSUCCESSFULLY TO GET MY CAR REPAIRED AT A NON-DEALER MECHANIC. EVERY MECHANIC I CALLED SAID THAT THEY WOULD NOT TOUCH MY CAR BECAUSE OF THE ENGINE AND THE THREADS BEING INSUFFICIENT. AND THAT MOST OF THE REPAIRS ARE NOT LASTING SO THE SITUATION ESCALATES TO THE POINT WHERE THEY ARE LOSING MONEY TO FIX THIS PROBLEM THAT THEY DID NOT CREATE. THE DEALER FIXED MY CAR AND SAID THAT THE FIX HAS NO WARRANTY EVEN THOUGH IT COST ME $1116.98 TO REPAIR. I WAS ALSO TOLD THAT THE PROBLEM IS COMMON. AND THAT 1 IN 100 OF THE REPAIRS DO NOT HOLD. THE SPARK PLUG REPAIR IS RECOMMENDED AT THE 100K TUNE-UP MARK. MY CAR HAS HAD ALL MAINTENANCE RECOMMENDED BY THE MANUFACTURING INCLUDING THE EVERY 3K MILE OIL CHANGES. THIS SHOULD NOT HAVE HAPPENED TO MY CAR. IT WAS NEAR BUT NOT OVER THE 100K MARK. AND EVEN IF THE SPARK PLUGS HAD BEEN CHANGED AS RECOMMENDED, THE COIL WOULD HAVE STILL BLOWN BECAUSE THE PROBLEM IS WITH THE THREAD ON THE ENGINE, NOT THE PLUG ITSELF. THIS ITEM SHOULD BE RECALLED AND FORD KNOWS THAT THEY ARE RESPONSIBLE FOR PUTTING SAFE CARS ON THE ROADS. THANK YOU, VICKI BEZIO *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - MOULTRIE, GA

    TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH WAS INOPERATIVE. THROUGH ONLINE RESEARCH, HE FOUND RECALLS LISTED FOR THE SAME YEAR, MAKE, AND MODEL OF HIS VEHICLE, BUT WAS UNSURE IF THEY PERTAINED SPECIFICALLY TO HIS VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPEDITION
    - ALPHARETTA, GA

    # 3 SPARK PLUG BLEW FOR THE SECOND TIME AND DESTROYED THE MOTOR HEAD. NOW HAVE TO REPLACE HEAD AND HAVE BEEN QUOTED AROUND $3000 TO FIX A PROBLEM FORD HAS KNOWN ABOUT AND HAS HAD MANY COMPLAINTS ABOUT AS WELL AS CONSUMER AFFAIRS. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - ALLEN, TX

    TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. IN 2006, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL. A COUPLE OF WEEKS LATER, THE BRAKE INDICATOR ILLUMINATED AND BRAKE FLUID BEGAN TO LEAK. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE FAILURE AT THE CONTACT'S EXPENSE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPEDITION
    - WICHITA, KS

    2002 FORD EXPEDITION WITH 5.4L - JULY, 2008 SPARK PLUG/COIL ARE BLOWN OUT OF #6 CYLINDER. OCTOBER, 2008 SPARK PLUG/COIL ARE BLOWN OUT OF #3 CYLINDER. WITH COIL STILL FIRING NEAR EXPOSED CYLINDER BEING INJECTED WITH FUEL, CHANCE OF FIRE IS SUBSTANTIAL. SPARK PLUGS WERE REPLACED AND COILS REPLACED. APPARENTLY NEED TO INSTALL HELI-COIL KITS TO PREVENT IT FROM HAPPENING AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - ROUND ROCK, TX

    2002 FORD EXPEDITION SPONTANEOUSLY COMBUSTED. LAST DROVE 8 HOURS PRIOR TO FIRE. DEALER DISCONNECTED CRUISE CONTROL SWITCH ON 11/30/05 (AS PER RECALL) AND MY DOCUMENTATION FROM DEALER SHOWS THIS SERVICE WAS DONE. HAVE NEVER BEEN NOTIFIED BY DEALER OF NEW PART AVAILABILITY. SO WHAT CAUSE THE FIRE? DID HAVE A FUSE BLOW ABOUT 6 DAYS PRIOR. THIS IS THE FUSE THAT INCLUDES CONTROL OF THE SHIFT LOCK. TRUCK IS TOTALED. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - RIO LINDA, CA

    I HAVE A 2002 FORD EXPEDITION WITH A 5.4L ENGINE THAT HAS JUST RECENTLY EXPERIENCED A BLOWN OUT SPARK PLUG AND COIL. IN MORE THAN HALF OF THE 5.4L ENGINES PRODUCED BY FORD BETWEEN 1990 - 2005 HAVE EXPERIENCED A BLOWN OUT SPARK PLUG AND COIL. THE PLUG THREAD WITHIN THE CYLINDER HEAD ARE INADEQUATE RESULTING IN REPLACEMENT OF YOUR HEADS OR TO TEMPORARILY FIX THE PROBLEM WITH THE LOCK-N-STITCH METHOD WHICH IS FORD APPROVED. THE REASON I AM RAISING THIS CONCERN IS THAT THIS SITUATION HAS AFFECTED SO MANY VEHICLES YET FORD STILL CONTINUES TO PRODUCED EQUIPMENT SET UP TO FAIL. I ALWAYS SEE RECALLS ON ITEMS THAT ARE DEFINITELY SAFETY ISSUES BUT ARE A CHEAP FIX BUT WHEN IT COMES TO COMPLEX PROBLEMS THAT ARE COSTLY TO REPAIR AND VERY COMMON AMONG THE SAME STYLE AND SIZE ENGINE IT SHOULD BE ADDRESSED AS WELL. AT THIS TIME I AM NOT SURE OF THE RESULT IN DAMAGE OR INJURY EXCEPT FOR MAYBE THE PERSON WORKING ON THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - LAKE OSWEGO, OR

    I HAVE A 2002 EDDIE BAUER FORD EXPEDITION, AND IT JUST BLEW OUT A SPARK PLUG AT 66 THOUSAND MILES OR SO. DEALER SAYS IT ISN'T COVERED UNDER WARRANTY. I AM SEEING A HUGE AMOUNT OF THESE V8 TRITON ENGINES BLOWING OUT SPARK PLUGS ON THE INTERNET, AND ATTEMPTED CLASS ACTION LAWSUITS. IT LOOKS LIKE THE ENGINE THREADING IS MESSED UP AND THE PLUGS BLOW OUT. ALL THE PLUGS ARE ORIGINAL FACTORY. I SMELLED FUEL AFTER A LOUD POP HAPPENED, AND I WAS WORRIED THE ENGINE MIGHT EXPLODE FROM GAS VAPOR, BUT I WASN'T ON THE FREEWAY THANK GOD. *TR

    Source: NHTSA WEB SITE