2019 FORD EXPEDITION Complaints

The contact owns a 2019 Ford Expedition. The contact stated that while the [XXX] son was seated in the rear driver's side middle row seat, the seat belt buckle had malfunctioned and did not unlatch. While attempting to release the child, the seat belt straps continued to retract and tighten, causing distress to the child. The contact retrieved a knife and had to cut the seat belt straps to free the child. During the incident, the child sustained bruising to the abdomen. The medical treatment was required. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!

It's not just the f150 with transmission issues. My 2019 expedition has had the same transmission issues since I bought it with 48000 miles. Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.

We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.

My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.

10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem