2002 FORD EXPEDITION Complaints

TIRE DETREADED ON OUR WAY TO SAN ANTONIO FROM EDINBURG RIPPING OFF THE SIDE FENDER AROUND THE TIRE. THE BOTTOM PART OF THE TRUCK CAVED IN. *TR

#1 SPARK PLUG EJECTED FROM CYLINDER HEAD DAMAGING COIL AND PLUG WIRING THIS IS 2ND INCIDENT COSTING OVER 4000 DOLLARS TO REPAIR HEAD REPLACED. *TR

A FACTORY INSTALLED ORIGINAL SPARKPLUG IN MY 2002 FORD EXPEDITION BLEW OUT OF THE ENGINE FOR NO PARTICULAR REASON. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING 30 MPH, BOTH THE BRAKE AND ACCELERATOR PEDALS WERE IN THE UP POSITION. WHILE TURNING THE VEHICLE, THE ACCELERATOR PEDAL DROPPED. WITH THE ACCELERATOR PEDAL DOWN AND THE BRAKE PEDAL STILL UP, IT BECAME DIFFICULT FOR THE CONTACT TO DRIVE. SHE HAS NOT YET SPOKEN TO THE DEALER. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 116,000.

2002 FORD EXPEDITION WITH 5.4L TRITION ENGINE SUFFERED SPARK PLUG "BLOW OUT". *TR

I RECEIVED A LETTER FROM FORD STATING THAT THERE IS A SAFETY DEFECT WITH SPEED CONTROL DEACTIVATION SWITCH FOR MY VEHICLE. IN THIS LETTER I'VE BEEN INSTRUCTED TO CONTACT MY LOCAL FORD DEALER TO SET UP A TIME/ DATE FOR REPAIRS. I'VE BEEN TOLD BY THE DEALER THAT "THEY DON'T HAVE THE PART IN" AND WOULD "CALL ME" WHEN IT ARRIVES. ITS BEEN ALMOST A MONTH AND NOTHING HAS BEEN DONE. WHAT MY NEXT RECOURSE OF ACTION? *TR

THE #3 SPARK PLUG ON MY 2002 FORD EXPEDITION EJECTED FROM THE CYLINDER. I WAS TOLD BY A MECHANIC THAT THIS FAILURE COULD HAVE RESULTED IN A FIRE IN THE ENGINE COMPARTMENT. I AM NOW LOOKING AT A $2,200 REPAIR BILL! *TR

I HAVE A 2002 EXPEDITION AND AM HAVING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT UNLATCHING. I LOOKED IT UP AND THE 2001 WAS RECALLED. I CONTACTED FORD AND WE TOOK IT TO THE LOCAL DEALERSHIP AND THEY CONFIRMED THAT IT IS FAULTY BUT NOT COVERED IN THE RECALL. THEY WON'T FIX IT. IT WILL COST ABOUT $150. THERE IS OBVIOUSLY A DEFECT AND THEY HAVE HAD MANY PROBLEMS WITH THEIR BELTS AND THEY SHOULD FIX THE PROBLEM BEFORE MORE PEOPLE ARE KILLED OR INJURED. WE HAVEN'T HAD AN ACCIDENT YET, BUT I WON'T RIDE IN THAT SEAT. *TR

ON DECEMBER 22, 2007 WHILE TRAVELING WE HEARD A 'POP' IN THE ENGINE COMPARTMENT AND THEN THE SOUND AN SMELL OF EXHAUST ESCAPING THE ENGINE. WHEN TAKEN TO BOB TOMAS FORD IN MCKINNEY TEXAS I WAS TOLD THE THE #3 SPARL PLUG HAD BEEN EJECTED FROM THE ENGINE HEAD WHICH HAD STRIPPED THE THREADS. I WAS THEN TOLD THAT THIS HAS BEEN AN ONGOING PROBLEM BUT THAT FORD HAS NOT ISSUED A RECALL AND WAS NOT PROVIDING ANY FINANCIAL ASSISTANCE FOR THOSE CUSTOMERS WHO WERE NO LONGER COVERED BY A WARRANTY. MY VEHICLE HAD 97,433 MILES WHEN THIS PROBLEM OCCURRED. THE TOTAL REPAIR BILL WAS $3375.20 TO REPLACE THE RIGHT HEAD. I REQUESTED ASSISTANCE FROM FORD AFTER POINTING OUT THAT THE MAINTANCE SCHEDULE THAT CAME WITH THE VEHICLE DID NOT REQUIRE A CHECK OF THE SPARK PLUGS UNTIL THE VEHICLE HAD REACHED 100,000 MILES. FORD STATED THEY WOULD NOT ASSIST IN ANY WAY.*CN

ON EVERY FILLUP OF GASOLINE I HAVE GASOLINE VAPORS INSIDE THE CAR WHICH NECESSITATES MY OPENING WINDOWS TO RID THE INTERIOR OF THE STRONG FUMES. THERE IS NO SPILLED LIQUID AND MY SHOES ARE CLEAN AND ALL WINDOWS ARE CLOSED AND THE CAR IS NOT RUNNING AND THE HAVOC IS OFF. I AM IN FEAR OF FIRE. THE SERVICE DEPARTMENT HAS NOT BEEN ABLE TO FIND A PROBLEM. THIS HAS BEEN PRESENT FOR MORE THAN 4 YEARS AND HAS BEEN REPORTED OVER 10 TIMES TO THE SERVICE DEPARTMENT.*CN