2002 FORD EXPEDITION Complaints

WE OWNED A 02 FORD EXPEDITION WHICH GAVE ME NO PROBLEM AND I LOVED AND OWNED IT OUT RIGHT. IN AUGUST OF 07 THE EXPEDITION BLEW OUT A SPARK PLUG FROM THE ENGINE WHILE STOPPED AT A STOP LIGHT. WHEN I TOOK IT TO THE MECHANIC THEY SPECULATED RIGHT AWAY WHAT THE PROBLEM MIGHT BE AND UPON CHECKING IT OUT FOUND THERE SPECULATION TO BE TRUE. I PHONED OTHER MECHANICS WHO IMMEDIATELY SAID THEY WERE AWARE OF THE PROBLEM WITH THAT YEAR ENGINE AND THOSE SURROUNDING IT. IT HAS OBVIOUSLY HAPPENED ENOUGH TIMES FOR SEVERAL MECHANICS TO BE AWARE OF THE PROBLEM AND STATE THAT FORD WAS DOING NOTHING ABOUT IT. MY HUSBAND WENT TO SPEAK TO THE FORD DEALERSHIP WHO RESPONDED THAT IT WAS NOT A PROBLEM AND THEY WERE ONLY AWARE OF A FEW INCIDENTS AND WERE GOING TO DO NOTHING ABOUT OUR PROBLEM. WE ENDED UP HELI COILING THE PLUG AND HAVING A TEMPORARY FIX. WE NO LONGER HAVE THE VEHICLE BECAUSE I COULD NOT TRUST THAT IT WOULD NOT BLOW A SPARK PLUG AGAIN AND WE HAVE CHILDREN AND NEED A RELIABLE VEHICLE. I'M VERY DISCOURAGED BY THE FACT THAT I NOW HAVE A CAR PAYMENT WHEN I DIDN'T BEFORE. I DON'T KNOW IF ANY OTHER COMPLAINTS HAVE BEEN MADE BUT THE MECHANICS HERE SEEM TO BELIEVE IT IS HAPPENING FAR TO OFTEN AND NOTHING IS BEING DONE ABOUT IT. AGAIN I OWNED THE EXPEDITION OUT RIGHT AND AM VERY UPSET ABOUT THE FACT THAT I HAD TO BUY ANOTHER VEHICLE BECAUSE OF SOMETHING THAT NEVER SHOULD HAVE HAPPENED. VEHICLES DON'T JUST BLOW A SPARK PLUG FROM THE ENGINE. THANK YOU TANYA BISHOP *TR

2002 EXPEDITION EDDIE BAUER EDITION IT'S BEEN HAVING ELECTRICAL ISSUES FOR AWHILE, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. SINCE THEN THE LOVELY ELECTRICAL ISSUES HAVE SNOWBALLED. DRIVING DOWN THE ROAD, MY LOCKS START LOCKING AND UNLOCKING THEMSELVES. THEN THE WARNING LIGHTS START GOING OFF (AIRBAG, THEFT DEVICE, ABS, BATTERY). THEN IT STARTS TO SHAKE AND I PRESS THE GAS PEDAL, AND NOTHING HAPPEN EXCEPT IT ROLLS FORWARD SLOWLY, LIKE I'M IDLING THROUGH THE LIGHT. I MADE IT TO THE 7-11 PARKING LOT JUST BEFORE IT DIED. I'VE GOT NO IDEA WHAT IS WRONG, ONLY THAT I'M EITHER THE OWNER OF A VERY LARGE PAPERWEIGHT, OR MY TRUCK IS POSSESSED. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO PARK THE VEHICLE ON A STEEP HILL. SHE DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES DID NOT ENGAGE. SHE DID NOT PARK ON THE HILL BECAUSE SHE FEARED THE VEHICLE WOULD ROLL AWAY. THE DEALER STATED THAT THE EMERGENCY BRAKE WAS THE CAUSE OF THE FAILURE. THEY REPLACED BOTH BRAKE CABLES, ROTORS, AND REAR PADS. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

ON 10/30/07 AT 12:30AM A 2002 FORD EXPEDITION CAUGHT FIRE ON MY CAR LOT AND BURNED ONE OTHER VEHICLE TO THE GROUND. THE EXPEDITION WAS JUST DELIVERED TO US FROM THE AUTO AUCTION THE DAY PRIOR. IT WAS PARKED, LOCKED, WINDOWS UP, KEYS OUT OF THE VEHICLE. IT CURRENTLY HAS THE OPEN RECALL 05S28 ON IT AND HAD NOT YET BEEN PERFORMED. THE ENTIRE FRONT HOOD, GRILL, ENGINE COMPARTMENT, BRAKE MASTER CYLINDER, AND ELECTRICAL COMPONENTS WHERE BURNED TO THE POINT OF NON-EXISTENCE OR MELTED MATTER. I CONTACTED FORD MOTOR COMPANY AND THEY ADVISED ME TO CONTACT MY INSURANCE COMPANY. *TR

ON 7/3/2007 I HEARD A LOUD BANGING SOUND AND SMELLED GAS COMING FROM UNDER MY ENGINE. WHEN I HAD IT TOWED TO SIOUX FALLS FORD, THEY SAID A SPARK PLUG HAD BLOWN OUT. WHEN I ASKED IF THAT WAS A FACTORY DEFECT, I WAS TOLD THAT THE PLUG MAY HAVE BEEN PUT IN INCORRECTLY. I HAVE NEVER HAD THE SPARK PLUGS REPLACED, SO I KNEW IT WAS A FACTORY PLUG, BUT THE TECHNICIAN SAID THAT THEY HAD NO WAY OF KNOWING THAT. I SPENT $800 TO HAVE THE IT RE-THREAD. 4 WEEKS LATER, A DIFFERENT SPARK PLUG DID THE SAME THING. AT THAT TIME, THEY TOLD ME THAT THEY WOULD CHECK ALL OF THE SPARK PLUGS TO ENSURE THAT THEY WERE TIGHT. 4 WEEKS AFTER THAT, THE IGNITION COIL NEEDED TO BE REPLACED IN THAT PLUG AND THE PLUG NEEDED TO BE REPLACED. THEY CLAIMED THAT THEIR REPAIRS HAD NOT CAUSED THIS, BUT I FEEL LIKE I HAVE BEEN GETTING THE RUN-AROUND ON ALL OF THIS SIMPLY BECAUSE I AM A WOMAN. *TR

MY 2002 FORD EXPEDITION FRONT DRIVERS SEAT BELT DOES NOT STAY LATCHED. TODAY IS THE MOST RECENT EVENT, SEVERAL SIMULAR EVENTS HAVE HAPPED OVER THE LAST 18 MONTHS. *TR

THE CRUISE CONTROL SWITCH THAT WAS UNDER RECALL CAUSED MY 2002 EXPEDITION TO CATCH FIRE IN MY DRIVEWAY. I HAD GONE DOWN WHEN THE RECALL WAS FIRST ANNOUNCED, BUT THE PART WAS NOT AVAILABLE AND NO ONE EVER CALLED ME TO LET ME KNOW THAT THE PART WAS AVAILABLE. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR A ROUTINE SERVICE CHECK AND THEY REPLACED THE LOWER DRIVER SIDE BALL JOINTS. A FEW WEEKS LATER, WHILE DRIVING APPROXIMATELY 25 MPH, HIS VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT SUFFERED MINOR INJURIES. HE DROVE HIS VEHICLE HOME AND NOTICED A BURNING SMELL. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER STATED THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED, EVEN THOUGH THEY WERE JUST REPLACED 500 MILES AGO. THE CONTACT ALSO NOTICED THAT WHOEVER REPLACED THE BALL JOINTS DID NOT CHECK HIS ALIGNMENT. THE VEHICLE IS CURRENTLY STILL AT THE AUTO SHOP AND HAS YET TO BE COMPLETELY REPAIRED. THE CURRENT MILEAGE WAS 89,500 AND FAILURE MILEAGE WAS 89,002.

MY 2002 FORD EXPEDITION 4X4, 5.3L ENGINE WITH 71K MILES HAD THE #3 SPARK PLUG BECAME DISLODGED AS I WAS DRIVING ON THE HIGHWAY AT ~65 MPH. TURNS OUT THE THREADS ON THE CYLINDER HEAD ARE STRIPPED. MY CAR HAD TO BE TOWED TO THE DEALER AND IS AWAITING BEING FIXED. IF I CHOOSE TO HAVE THE CYLINDER HEAD REPLACED, IT WILL COST ~$3000. I'VE READ OTHER ARTICLES AND COMPLAINTS ON THE INTERNET THAT LEAD ME TO BELIEVE THERE ARE THOUSANDS OF PEOPLE WHO'VE EXPERIENCED THE SAME THING WITH THEIR FORD TRUCKS. I BELIEVE THERE IS SUFFICIENT DATA TO SUGGEST FORD SHOULD DO A RECALL ON THESE TRUCKS FOR THIS PROBLEM. *JB

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT HEARD A CLINKING NOISE COMING FROM UNDER THE HOOD WHEN THE VEHICLE WAS STARTED. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE SPARK PLUG BLEW OFF. THE MECHANIC CONFIRMED THE FAILURE, BUT WAS UNABLE TO DETERMINE THE CAUSE. THE CONSUMER STATED DEALER INFORMED HER THIS IS A COMMON PROBLEM WITH EXPEDITIONS, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT IS 82,362 AND THE FAILURE MILEAGES WAS 76,400. EQ-10203932-4200, DATE RECEIVED 12/12/07. UPDATED 12/12/07 *TR