2018 FORD EXPEDITION Complaints

Transmission is slipping and harshly stopping randomly. Won’t go into park sometimes. Very unsafe. I have heard this is a common thing with the 2018 ford expeditions.

My transmission started slipping in and out of gear or getting stuck in a gear. I was driving down the highway and my car got stuck in 4th gear after I had to slow down for a car in front of me. I was almost rear ended due to this. Not to mention many other times when trying to speed up, it slipped and wouldn't allow me to increase speed correctly. Took it to Ford and apparently it was a known issue with the 10 Speed Transmission and had to replace the CDF drum. I'm also having issues with my Cam phasers apparently even after being told by the dealer in 2021 that the noise was nothing to worry about after they did the reset.

Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident

The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the driver became aware that the coolant level was low. The contact stated that the engine was making an abnormal rattling sound. The front wheel was making an abnormal sound. There were no warning lights illuminated. The service engine error message was sent to the Ford pass. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, cam phaser, hoses, solenoid, and timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who completed the repairs. The manufacturer was contacted and opened a case. The failure mileage was approximately 100,000. The VIN was not available.

“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.

On [XXX] it Looked like I had a tail of a bird in my exhaust. My husband pulled it out and said the tailpipe is packed with junk. Upon clearing it out it looked like a wig or hair extensions. After googling this disgusting matter we found some Ford mufflers are defective and they have what looks like a hairy discharge. Didn’t know if it was safe to drive. Called Montrose Ford in Fairlawn, OH and said they’ve only seen this one other time in 35 years. They are aware of the situation. I have 4 kids and I feel that Ford put my life and the lives of my family on the line with the filled up exhaust from the muffler discharge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was first started during a cold morning, there was an abnormal clanking sound coming from the engine compartment. The contact stated that once the vehicle had idled for several minutes, the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine), but the contact was informed by the dealer that the vehicle was no longer covered under warranty. The failure mileage was approximately 65,000.

Engine light came on so we took the company car into the Ford dealership. Just received a phone call that the Cam Phasers need to be replaced and it will cost around $4000 to fix. Seems like of the research I have done this is a common problem for this years model but cant find any recalls for this issue.

The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.

Transmission would fail in 1st and 4th gear and stall entire vehicle at any speed. Vehicle would lose all power on highway or coasting down roads. Nearly caused us to be rear ended many times. Entire transmission needed to be rebuilt. Parts were backordered for months. Car was in and out of the shop for months at a time. Ford did not provide a loaner vehicle. Transmission still shifts hard and stalls occasionally