2020 FORD EXPEDITION Complaints

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact was informed that the catalyst converter needed to be replaced. The vehicle was not repaired. The failure had occurred on three separate occasions and the catalyst converter was replaced by the dealer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,000.

On Monday, December 16, 2024 I brought my vehicle in for diagnostic services due to a 'metal on metal' noise causing a vibration in the gas pedal, and loss of power when vehicle reached 2000 rpms. This vehicle is hazardous to drive and leaves the vehicle behind me without any indication that my vehicle is experiencing a loss of power and is slowing down abruptly. The vehicle began hard shifting at approximately 30-40k miles, and the dealership stated they were unable to duplicate the problem and did not document my complaint during my inquiry at oil changes. Although there is a technical service bulletin to address this concern, as an individual with Master of Science in Engineering Management educated in Safety, and currently serving as a volunteer of the Federal Aviation Administration Safety Team, I am requesting a thorough investigation of the vehicle's performance in this current condition as well as any other previous vehicle crashes that may have occurred as a result of this issue.

The transmission in the car caused a complete loss of power. The car stopped in the middle of the street and was almost rear-ended. Our infant son was in the car at the time. We were very worried about our safety. The "see manual" warning light flashed on the screen. We had to place the car into neutral and was able to finally make it to a safe location.

Frequently when driving my 2020 Ford Expedition max the transmission slips out of gear causing it to go into neutral and put me in a position when i am unable to accelerate my vehicle. This happens mostly on the freeway when we are driving 65 MPH and greatly endangers the safety of my family. Reading several on-line forums indicates this is a common problem and should be fixed via a recall. Also, my dashboard viewing screen often turns black for no reason when using or simply does not turn on.

While driving in the city or on the highway when accelerating, the car will lose power almost like it shifted to neutral - pressing the gas does not do anything then all of a sudden the expedition will rapidly catch gear causing the car to jerk all of the passengers. It is very unsafe and we have almost been rear ended due to this. It is extremely unsafe and scary. I notice it happening frequently on the highway if you accelerate to enter the highway or to pass another vehicle but have also noticed it in the city at lower speeds. Almost every time in 4th gear and 7-8th gear on the ten speed automatic 2020 ford expedition. I took it to ford where they said there were no recalls. When this happens a lot of pop ups on the dash board pop up and then quickly go away. Service transmission. Service powertrain. Loss in power. Just to name a few.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 50 MPH, the vehicle suddenly down shifted on its owns rapidly reducing vehicle speeds. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 74,000.

Transmission jerky and randomly kicks out of gear on higher speed creates dangerous situations on highway.Previously reported problem!Ford failed to repair despite multiple requests!Putting my family in danger!

The transmission slipped out upon acceleration. I was trying to move out of the way of emergency vehicles when the transmission lost all gear numbers and "Service Transmission" popped up on the screen. I depressed the accelerator and the transmission went to gear 1 and then went back to the appropriate gear number 5. This has been happening now for over 2 years off and on. I tried to have the dealer diagnosis it before 60,000 and they couldn't find anything wrong. I have talked to multiple people who have expeditions as well and they are experiencing the same issue.

Vehicle does not shift properly usually during gears 3-7 and it skips and jerks really bad and it loses power. It happened as I was entering expressway and vehicle lost power and I almost got hit by a tractor trailer from behind.

Every time I put seatbelt on in passenger side it locks up and it stays in that position until I take it off. I can pull on it and it will not move at all I will unusually have to take it off and put on again just for the same thing to happen.this happens with front seats belts not sure if back ones do the same I just know I can not put on back seat belt it’s seems they are made for kids only.