2018 FORD EXPEDITION Complaints

The air conditioner does not blow cold air when turned on. This vehicle was manufactured in the same facility as the other recall on 2018 Ford expeditions manufactured in Kentucky for the air issues. The recall for those vehicle show manufactured in January of 2018 to February of 2018. However, my vehicle was manufactured December of [XXX] but has the same issue. We noticed the air was not working about 6 months after purchasing it (bought in colder weather) and did not learn of the previous recall until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At around 55,700 miles the transmission started slipping. Within a few days (less than 100 miles), the transmission would thud and lurch as well. On 2 occasions, one while accelerating at a traffic light and one while making a left hand turn), the vehicle lost power and would not continue celebrating from 3/4 gear. During both instances, my children were also in the car. The second occurrence almost resulted in us being t-boned by oncoming traffic. We took the vehicle to ford and they acknowledged the problem and stayed there was a tech bulletin about it. However we were 2.5 months (but not miles) outside of warranty and the repair was several steps and would result in costs up to $15k! We attempted to call ford as during the time of we were outside the warranty, I had a baby (high risk pregnancy) and then had to wait several weeks for an appointment as well. Corporate ford flat out ignored us as well as the dealer who tried to advocate on our behalf as this was such a severe and dangerous issue.

While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.

I am experiencing delays in transmission shifting when the vehicle is cold. This behavior has recently started at about 85k miles. I have taken to dealer and had the transmission oil changed and Ford recommended cleaning the solenoids (at my cost). The dealer also resets the controller to relearn as well. I experienced the issues while driving away after the work, but I have been asked to drive around for a week and see is the problem 'goes away'. We'll see.

About two weeks ago my 2018 Ford Expediton Max Platinum 4x4 started exhibiting harsh shifting from 3 to 4 gear. Since then it has gotten worse. Harsh shifting, delayed shifting, harsh engagement of gear, or sometimes not engaging at all leaving me in a a very unsafe position on the road. It appears Ford is very aware of the danger and issued MULTIPLE TSB's about this issue. Vehicle has not been inspected by Ford as the service time is over 6 WEEKS LONG due to the very same issues are widespread. There were no warning lamps or messages before the failure began happening.

The contact owns a 2018 Ford Expedition. The contact stated that while driving 45 MPH, the vehicle lost motive power inadvertently. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts; however, the vehicle sputtered while restarting. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline); however, the VIN was not included. Additionally, the dealer informed the contact that oil was leaking from the timing valve cover and the front struts. The dealer also informed the contact that the transmission lines were leaking. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,500.

In looking up recalls for my vehicle I see several relating to transmission issues with the 2018 Ford Expedition. I contacted Ford they said there were not any recalls for my specific vehicle, however my transmission is experiencing problems I see in other recalls. Specifically when the car is put in park and it rolls forward or back depending on the angle. The other issue is the transmission did not engage when accelerating then it made a noise like something was loose in the transmission. I backed off the accelerator and the transmission engaged again. A warning light came on briefly when it made the noise then disappeared. Ford took down my information the case # is CAS47105525

I turned onto a road and when I pressed the gas to accelerate, the vehicle wouldn’t move. I put the vehicle in park, turned it off and back on and into drive and it let me accelerate. When I got to the red light, I stopped then went to accelerate when it turned green and the vehicle went in reverse and the engine light turned on. Both incidences could have resulted in an accident if there were other vehicles on the road at the time. The dial that changes gears and/or the transmission abruptly stopped working. I took it to the dealership and do not have the diagnostic results yet. They have confirmed issues with shifting gears so far.

Defective daytime running light, passenger side, that does not fully illuminate. I’ve noticed this on several of the same make, model, and body style (with the same DTRLs).

Gears are slipping, vehicle loses power, clunking noises, ghost spanner icon on dashboard, jerks heavily sometimes when going from park to drive, shift system displays on dash after noises.