2020 FORD EXPEDITION Complaints

We have experienced the problems of bad shifting, error codes, sudden deceleration, lack of acceleration and the vehicle going into "limp mode" over the past three years. These events have been extremely dangerous as they have occurred at highway speed multiple times and have occurred while towing a boat. We had taken it into the dealer in in September of 2022 and the dealer claimed they could not find a problem. It should be noted that the vehicle was under warranty at the time. We continued to experience the problems and took it to a different Ford dealer last week and they found the problem and stated the vehicle was subject to a TSB about the transmission and said the transmission must be replaced. And it was not covered by warranty or recall. I have researched the issue and there are hundreds of complaints about Ford's 10 speed transmission having problems. This is a dangerous problem and Ford is aware of it and will not take responsibility.

The rear backup camera intermittently displays a blank or distorted image. I noticed online that there was a recall (20V575000) as follows. However, my Ford dealership says they are not honoring it for my vehicle. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

rear back up camera does not have guide lines. Camera works, but does not have the guide lines that move when you back up. I bought the vehicle used. I checked other 2020 expeditions and they have the guide lines on the display.

Vehicle is at 53k miles and the blower motor already has failed. No cool air to the entire rear portion and intermittently no airflow to the front.

The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle quickly resumed normal operation; however, the failure would soon return after the initial failure. The contact took the vehicle to the dealer and was informed that there were no recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 20V197000 (Power Train); which was linked to the failure. The manufacturer was notified of the failure and confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 97,000.

I have experienced on multiple occasions when driving that the transmission doesn’t know what gear to go to when shifting. If I accelerate and have to let off the gas because traffic is slowing down and they start going again the transmission doesn’t know what to do and no matter how far you push the pedal the engine doesn’t do nothing. The transmission doesn’t kick in and you have to go to the side praying you don’t get hit before it’ll go into gear. This has happened while merging on the interstate and regular traffic and I took it to Ford and they told me it was normal. To me this does not seem normal imposes a severe safety risk.

10 Speed Transmission has been rebuilt but did not solve problem. Ford refuses to issue a recall even though they have had many class action law suits and other complaints about this transmission. The issue is: Jerking, Harsh shifting, Lunging, Clunking, Hesitation, and Sudden loss of power. This happens every time it is driven from about a month after it was rebuilt to today. It has never stopped.

Nothing noted on dashboard. Daily has a hard shift from park to drive. Also has a hard shift occasionally when dropping down a gear after pressing the gas to accelerate.

The ten speed transmission that is standard on Ford vehicles of this caliber, has begun to skip gears. There appears to be a delay in switching from fifth gear to seventh gear. The exact same problem occurred on our last 2018 expedition max to the point the transmission was nearly inoperable. This ultimately led to a replacement of the transmission costing $6000. The vehicle became undrivable at that time due to potential hazard of driving and warnings from our mechanic. Our current vehicle has not yet been evaluated by Ford mechanics. The same symptomatic changes are occurring on this car as did the last. The car will go to the mechanics in short order. There is concern that there is a faulty transmission being manufactured due to the same problem occurring in the same make, and model of vehicle only two years apart.

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system in the vehicle unexpectedly shutdown. The vehicle was driven to several dealers where it was diagnosed and determined that the gate module needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.