2017 FORD EXPEDITION Complaints

The contact owns a 2017 Ford Expedition. The contact stated that the defroster failed to work while engaged. There was no warning light illuminated. The contact stated that the failure occurred intermittently. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the vehicle was taken to the dealer for the recall repair; however, the failure reoccurred 3 weeks after the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring under the dashboard had melted. The vehicle was taken back to the dealer who informed the contact that he needed to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked and running, the engine made an abnormal sound. The contact related the failure to Ford's customer satisfaction program 21N03 (Powertrain Control Module). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2017 Ford Expedition. The contact stated that an independent mechanic informed her that the third brake light bulbs had burned out. Upon attempting to replace the brake light bulbs, the independent mechanic was unable to open the module due to the bulbs melting inside the housing. The independent mechanic informed the contact that the failure could have potentially led to a fire and referred the contact to the manufacturer for assistance. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA hotline. The failure mileage was unknown.

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the driver's side front tire became flat. The contact pulled to the side of the road to replace the driver's side front tire; however, she was unable to remove the lug nuts with the lug wrench. AAA arrived on the scene but was also unable to remove the lug nuts. AAA informed the contact that the aluminum caps on the lug nuts prevented the lug wrench from removing the lug nuts. The vehicle was towed to a tire repair specialist where twenty-four lug nuts were replaced. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that the failure was a wear and tear issue. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Expedition. The contact stated that there was a burning odor detected inside the vehicle. Additionally, the blower became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 147,000.

The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the instrument panel went blank, and the powertrain malfunction and air bag warning lights illuminated. The vehicle lost motive power and stalled; however, the contact was able to pull over and waited until the vehicle cooled down. The vehicle was taken to the dealer but was not diagnosed. On another occasion, while driving 50 MPH, the vehicle lost motive power and stalled. The contact pulled over, but the vehicle failed to restart. The vehicle was towed to the dealer who stated that an unknown wiring harness needed to be replaced. The transmission was replaced but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 200,000.

Recalls fixed 11/15/2022 on my 2017 Ford Expedition. I purchased in March 2018 After picking up my Ford from WINNER Ford, Dover DE yesterday 11/15/2022 I realized my backup Camera screen is fuzzy, the stopped working before I even left the premises. In 2022 Ford recalled Expedition Backup Carmera camera with distorted screens but not for 2017. I have had 2 batteries. There has to be an electrical problem. My remote start stopped working in 0ctober 2022 after the recalls were fixed but my keyfob can still lock and unlock, my driver power seat does not move when started or turning off, my doors will not lock using the door buttons, when I open my drivers door there's and alarm as if there's a light on or a malfunction. Fordpass SYNC will not update to the system to newest version and my ForD. I have Ford connected service on my Ford Pass app.

Winner Ford still doesn't have the part to fix my March 2022 recall of Brake Master cylinder.

I wanted to have a tire rotation and balance completed at the dealership but they could not do it due to the swelling of the lug nuts. I don’t have any way to change my tire in case of a flat along the road or worse, a wheel falling off.

The recall has not been fixed. Winner Ford, Dover DE 19901, still does have the part for the Brake master cylinder. The other recall for the fan and blower has been fixed BUT it went bad last year 2021 and I had it repaired using at Winner Ford, Dover DE 19901 and paid $100 deducted using my extended warranty. I inquired today October 17, 2022 at Winner Ford Service department, Dover DE 19901 to have the $100 refunded. I feel that it should be refunded especially since there is still no remedy and it could go bad again.