2021 FORD EXPEDITION Complaints

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We have a 2021 Platinum Expedition that we purchased new in January of 2022. Our vehicle has had electrical/computer issues from the time of purchase. The lane keep assist did not work until the vehicle was updated or reset. The windshield wiper sensor has been replaced twice but continues to not alert me when the fluid is getting low. I am alerted of low fluid the second I am completely out of windshield washer fluid. The tpms has been a problem from time of purchase. My tire pressure display is accurate but cannot alert me when the tire pressure is low. These issues are “fixed” at the dealerships but begin to fail once I have my car back. The infotainment screen is also glitchy and gets stuck from time to time. I have to turn the vehicle off a few times and then I can begin navigating again without disruption. We bought this vehicle with an intent to tow our travel trailer. Our expy is rated to tow up to 9300 lbs. Our trailer was under 7 fully loaded. We went on one trip about 2 hours away and that was our last. We sold our trailer due to how badly our vehicle towed. My husband white knuckled the steering wheel the entire drive there and back. Our vehicle felt as if it was not in control at all. I decided to tow my brothers travel trailer that was around 4,000 pounds and our vehicle failed once again at towing safely. Our vehicle was swaying and completely unstable for the brief ride we took on the tollway going 60-65 mph. I have been dealing with Ford corporation for 8 months now. I am completely exhausted from being told to go back and forth to dealerships to get these issues addressed. Ford does not take these complaints seriously at all. I was actually told that it is not the vehicles fault for towing poorly. We must not of towed a compatible trailer! Dealerships will intentionally not document service appts or delete them to prevent you from qualifying for lemon law. Ford did nothing when we told them our sunroof was leaking within 24 hrs of owning.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact stated while driving 45 MPH, the vehicle started jerking with an abnormal odor coming from the engine. The check engine warning light was illuminated. The contact was notified by a telephone App of an issue with the catalytic convertor. The vehicle was taken to the dealer and diagnosed with a catalytic convertor failure. The vehicle was not repaired, due to parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The Government Owned Vehicle was parked, unattended, engine off and a fire started in the engine area.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The dealer and the manufacturer were made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Underhood Engine Fire RECALL...Reuters and other news reports of update but NOTHING from Ford or Ford Pass. Have parked our Expedition outside of our garage since 6-1-22 with no updates from Ford. Is this acceptable from NHTSA?

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was unavailable. The dealer was notified of the issue. The contact informed the dealer that due to the residential area that she resided; she could not park the vehicle away from structures as stated in the letter. The contact took the vehicle to a dealer where it remained in their possession. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.