2002 FORD EXPEDITION Complaints

VEHICLE WITH 29,300 MILES. LIGHTLY DRIVEN, WELL MAINTAINED, INSPECTED, TIRES CHECKED & OIL CHANGED MARCH OF 2006. BORROWED MY MOM'S EXPEDITION. (BIG MISTAKE), LEAVING THE HOUSTON AREA HEADED FOR SAINT LOUIS WE GOT ABOUT 200+ MILES BEFORE THE TREAD CAME OFF. TOMBALL FORD, FORD COMPANY & CONTINENTAL / GENERAL GRABBER TIRES CHANGED OUR LIVES. HEADED IN BOUND IN THE RIGHT OR CENTER LANE A GRASSY STEEP MEDIAN SEPERATED THE SOUTH BOUND TRAFFIC. FELT A SMALL BUMP SO I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN & LIGHTLY BRAKED TO PULL OVER TO THE RIGHT, I DIDN'T HAVE A CHANCE TO HIT THE BRAKE WHEN THE RIGHT REAR PASSENGER TIRE TREAD CAME OFF, TRIED MAINTAINING A STRAIGHT DIRECTION TO SLOW THE VEHICLE DOWN, BUT BEING SO TOP HEAVY NO MATTER HOW HARD I TRIED IT SHOT TOWARD THE MEDIAN LEANING TO THE PASSENGER SIDE WHERE MY TEENAGE SON WAS. THANK GOD HE PARTIALLY LAID BACK HIS SEAT & SEAT BELT ON. WHEN IT ROLLED ON THE PASSENGER SIDE, FROM THIS POINT I AM TOLD (WE BOTH HIT OUR HEADS & WERE UNCONCIOUS) SUV SHOT OUT OF THE MEDIAN UPSIDE DOWN ONTO ANOTHER CAR WE CONTINED TO ROLL ACROSS THE S-BOUND LANES & CAME TO A STOP FACING EAST. AIRBAGS DIDN'T DELPLOY, ALL WINDOWS WERE BUSTED OUT(XCPT 2), DRIVER DOOR IS THE ONLY DOOR THAT OPENED. MY SON & I ARE THANKFUL, I RECEIVED STAPLES TO THE BACK OF MY HEAD, I HAVE TO HAVE AN MRI ON MY HEAD & NECK, SON HAS TO HAVE HIS SHOULDER & HIP CHECKED. DRIVERS SEAT BROKE LOOSE, ENTIRE DASH WAS DESTROYED. PEOPLE IN THE OTHER CAR WERE VISITING FROM ANOTHER COUNTRY (I'M FILLED WITH SORROW & A LOT OF COUNSELING AHEAD OF ME) THEIR FAMILIES ARE IN MY PRAYERS & THOUGHTS DAILY, TWO OF THE PEOPLE IN THE OTHER CAR PASSED AWAY UPON IMPACT. I DIDN'T KNOW ANOTHER CAR WAS INVOLVED. AN ER LADY WAS TALKING ABOUT THE WRECK, MENTIONED 2 PEOPLE DIED. I WAS THINKNG NO WE DIDN'T WE ARE RIGHT HERE. I GOT THE MEDIC THERE TO GIVE ME THE DETAILS. ALL DUE TO A FAULTY TIRE THAT HAD PROBLEMS 00 & 01 MODEL OWNERS WERE NOTIFIED BUT NOT 02 OWNERS. P275/GRABBERS. *JB

A FUSE BLEW & THE WINDOWS WOULDN'T GO UP. WHEN I REPLACED IT SMOKE STARTED POURING OUT FROM UNDER THE HOOD OF MY FORD EXPEDITION 2002, EDDIE BOWER WHICH WAS PARKED IN MY GARAGE. I TOOK OUT THE FUSE & TRIED TO BACK THE EXPEDITION OUT OF THE GARAGE BUT I COULDN'T TAKE IT OUT OF PARK. I PUT THE FUSE BACK IN & FLEW OUT OF THE GARAGE SMOKE AGAIN COMING OUT FROM UNDER THE HOOD. I TOOK OUT THE FUSE & OPEN THE HOOD. THE SMOKE WAS COMING FROM A SENOR ON THE MASTER CYLINDER. I SPRAYED THE FIRE EXTINGUISHER ON IT AND UNPLUGGED IT. I PUT IT IN THE SHOP & THEY CHANGE THE CRUISE CONTROL BRAKE SWITCH. THE SAME PART WAS RECALLED ON MY F150 XLT 2000 PICK-UP. MY CRUISE CONTROL & HORN WON'T WORK NOW & THE SHOP DOESN'T KNOW WHAT IS WRONG TO FIX BUT I CAN PUT THE FUSE IN & THE WINDOWS GO UP & DOWN, & WE CAN DRIVE IT. THE SHOP SAID THAT WHEN THIS PART GOES OUT IT LETS A CHARGE FEED BACK TO THE GROUND SIDE & CAN CAUSE FIRES. IT IS THE SAME PART AS WAS RECALLED ON MY PICK-UP! *NM

TODAY I HAD THE SPARK PLUG BLOW OUT OF MY FORD EXPEDITION WHEN I WAS ON THE FREEWAY WITH MY 3 KIDS. COME TO FIND OUT THIS IS A COMMON PROBLEM AND FORD WON'T DO ANYTHING TO FIX THIS PROBLEM. *JB

OVER A COURSE OF ONE YEAR OF PURCHASING VEHICLE, IT HAS BEEN IN THE SHOP 7 TIMES FOR AN ENGINE/TRANSMISSION ISSUE, UNSURE AS FORD HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. WHEN I CONTACTED FORD, THEY DENIED TO BUY THE VEHICLE BACK DUE TO THE MILEAGE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS NOT BEEN FIXED ALTHOUGH DRIVABLE, FOR HOW LONG UNTIL IT GIVES OUT?*JB

AN ORIGINAL EQUIPMENT NEVER CHANGED SPARK PLUG ON MY 2002 FORD EXPEDITION SUDDENLY AND WITHOUT WARNING BLEW OFF MY ENGINE, STRIPPING THE THREADS ON THE ENGINE BLOCK. PRIOR TO THIS FAILURE, THE ENGINE WAS RUNNING WELL AND WITHOUT PROBLEMS. *JB

BLOWN SPARK PLUG ON A 2002 FORD EXPEDITION. MILEAGE:36046 CYLINDER NUMBER 3 I TOOK THE TRUCK TO FORD 4 DAYS BEFORE THE INCIDENT AS I HAD BEEN HEARING A SLIGHT TICKING NOSE COMING FROM ENGINE. FORD DEALER TOLD ME TO KEEP DRIVING IT UNTIL SOMETHING BIGGER HAPPENED AS MY EXTENDED WARRANTY MIGHT NOT COVER ALL LABOR COSTS IF THEY COULDN'T FIND THE PROBLEM. TURNS OUT IT WAS SMALL EXHAUST LEAK AROUND THE THREADS OF THE PLUG. ONCE THE PLUG BLEW ON THE HIGHWAY APPROXIMATELY 65 MPH LOUD NOISE AND LOSS OF POWER. NOW THE VEHICLE NEEDS A NEW HEAD AND WILL BE WITH DEALER FOR OVER A WEEK. *JB

2003 EXPEDITION LEAKED WATER INSIDE VEHICLE. THE OUTSIDE MOLDING OF THE WINDSHIELD CAME OFF. *TS THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS, INTERIOR LIGHTING AND RADIO ALL WENT OUT DUE TO THE LEAKING WATER WHICH WAS AFFECTING THE ELECTRICAL SYSTEM. THE DOORS RATTLED. *JB

ON SEPT. 16TH, 2005, AS I WAS DRIVING IN MY FORD 2002 EXPEDITION, MY ENGINE BLEW A SPARK-PLUG OUT OF THE ENGINE WHICH CAUSED ME TO SWERVE OUT OF MY LANE AND LOOSE ALL POWER ON THE HIGHWAY. IT WAS A VERY DANGEROUS EXPERIENCE FOR ME AND MY FAMILY AND OTHER DRIVERS AROUND ME. I HAVE SINCE LEARNED THAT FORD IS AWARE OF THIS OBVIOUS MANUFACTURING DEFECT AND HAS DONE NOTHING TO PREVENT THIS FROM HAPPENING AND DOES NOT STAND BEHIND ITS PRODUCT. THE ATTACHED LETTER WAS SENT TO FORD MOTOR COMPANY. I PURCHASED A 2002 FORD EXPEDITION BRAND NEW FROM SYOSSET FORD ON LONG ISLAND. AFTER FOUR YEARS AND 62 THOUSAND MILES, I WAS TOLD BY TOWER FORD OF GREAT NECK THAT I BLEW A SPARK-PLUG OUT OF THE ENGINE HEAD. THEY REQUESTED THAT I CHANGE THE ENTIRE ENGINE SINCE THERE MAYBE CYLINDER DAMAGE, AND ALSO I WOULD NOW HAVE A NEW WARRANTY FOR MY ENGINE. BEFORE SPENDING $5,253.34, I LOOKED INTO THE PROBLEM WITH OTHER CUSTOMERS ON THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION AND FOUND OUT THAT OTHER PURCHASERS OF THIS ENGINE HAVE HAD THE SAME PROBLEM AND FORD HAS DONE NOTHING TO COMPENSATE THEM OR FIXED THE ENGINES PROBLEMS. THEY KNOW THIS IS A PROBLEM IN THIS PARTICULAR ENGINE AND CONTINUE TO USE IT, EVEN THOUGH, FORD STATES THAT NO TUNE-UP IS NEED ON THIS ENGINE FOR 100,000 MILES. IT IS OBVIOUS THAT THIS IS A MANUFACTURER??S DEFECT IN THE ENGINE AND NOTHING IS BEING DONE ABOUT IT. AT THIS POINT, I HAD NO CHOICE BUT TO HAVE A NEW ENGINE INSTALLED OR JUNK A $39,000 SUV. TOWER FORD REPLACED THE ENGINE IN SEPTEMBER. NOW HERE I AM AGAIN, THREE MONTHS AND 4,900 MILES LATER I HAD TO CHANGE THE FRONT BLOWER MOTOR FOR $335.09. IN MARCH TWO MONTHS AND 2,100 MILES LATER, TOWER FORD TELLS ME THAT SPARK-PLUGS ONE AND TWO, AND COILS ONE AND TWO, NEED TO BE REPLACED AND THIS IS NOT UNDER WARRANTY FOR MY NEW ENGINE AND IT WILL COST ME $488 PLUS TAX. WHAT??S NEXT? *JB

I HAVE A 2002 FORD EXPEDITION SUV WITH TIRE PROBLEMS. I HAD A TIRE TREAD DETACHMENT SEPARATION ON A GENERAL GRABBER AW TIRE P275/60R17 ON 2/17/06. THE SAME TIRES THAT ARE ON MY VEHICLE WERE RECALLED FOR YEAR 2000 AND YEAR 2001 FORD EXPEDITION SUVS IN 2002 (REFERENCE NHTSA CAMPAIGN ID NUMBER 02T012000). I HAVE CALLED THE FORD COMPANY AND THEY HAVE TOLD ME THEY COULD NOT DO ANYTHING ABOUT THIS PROBLEM. ALL THE TIRES SEEM TO HAVE A SLIGHT VIBRATION PROBLEM. IT HAS NOT RIDDEN SMOOTHLY SINCE I BOUGHT THE VEHICLE IN 2002. I HAD FORD CHECK IT IN 2002 AND THEY SAID IT JUST HAD VIBRATION DUE TO IT BEING A SUV. THE TIRE VIBRATION BECAME WORSE JUST BEFORE THE TIRE FAILED AND HAD THE TIRE RUBBER DETACHMENT SEPARATION. I WOULD LIKE TO SEE IF YOU CAN HELP ME TO GET FORD TO REPLACE THESE TIRES AND PAY ME FOR THE TIRE THAT FAILED ALSO. THESE TIRES ARE A SAFETY HAZARD. *JB

MY 2002 FORD EXPEDITION'S WINDSHIELD WIPERS AND AUDIO SYSTEM WOULD NOT FUNCTION IN ANY POSITION EXCEPT PARK. I TOOK THE VEHICLE IN ON JAN. 24 AND WAS TOLD THAT SINCE THE VEHICLE AUDIO AND WIPER SYSTEM FUNCTIONED PROPERLY. I GOT A CALL LATER IN THE DAY SAYING THAT THE VEHICLE'S WIPERS AND AUDIO SYSTEM DISPLAYED THE MALFUCNTION THAT I HAD DESCRIBED. I WAS ALSO TOLD THAT THERE WAS SEVERE CORRSION AROUND SOME OF THE ELETRICAL PARTS. THE SERVICE TECH SUSPECTED A LEAK BUT COULD NOT TELL WHERE THE LEAK WAS COMING FROM. THE DEALERSHIP REPLACED THE CORRODED PART FOR THE AMOUNT OF $1065.70 AND RELEASED THE CAR TO ME. ON JAN. 31, MY HUSBAND NOTICED AT 5:00 A.M AS HE WAS PREPARING FOR WORK THAT THE AUDIO SYSTEM WAS BLASING AND THE DASH BOARD WAS LIT. HE ATTEMPETED TO START THE CAR, BUT IT WOULDN'T. HE CALLED THE DEALERSHIP AT 8:00 A.M TO REPORT THE PROBLEM. A TOWING COMPANY WAS CONTACTED AT THIS TIME. AT APPROXIMATELY 12 NOON, MY HUSBAND ATTEMTED TO START THE CAR AGAIN. THIS TIME IT STARTED AND MY HUSBAND DROVE THE VEHICLE TO THE DEALERSHIP. THE "SERVICE ENGINE" LIGHT REMAINED ON, AND THE VEHICLE DROVE "ROUGH". ON ARRIVAL AT THE DEALERSHIP, A SMALL FIRE STARTED UNDER THE HOOD OF THE VEHICLE. THE STARTER HAD BURNED (ACCORDING TO THE SERVICE TECH). THE STARTER WAS REPLACED ON FEB. 6. THE SERVICE MANAGER THEN REPORTED THAT A LEAK WAS DETECTED, AND HE SUSPECTED THAT IT WAS COMING FROM THE TOP OF THE WINDSHIELD (WE TOLD THEM THAT WE REPLACED THE WINDSHIELD IN JULY BECAUSE OF A SMALL WHOLE FROM A ROCK IN THE ROAD). WE PAID AN ADDITIONAL $335 FOR THE REPLACEMENT OF THE STARTER. WE CARRIED THE VEHICLE BACK TO THE GLASS DELEARSHIP AND HAD THEM RUN A "WET" TEST WITH MY HUSBAND AS A WITNESS. WATER DID NOT ENTER THE VEHICLE THROUGH THE WINDSHIELD. AS AN EXTRA PRECAUTION WE HAD EXTRA SEALANT PLACED AROUND THE WINDSHIELD. UPON FURTHER INVESTIGATION, I LEARNED THAT THE WIPERS MAY HAVE A MALFUNCTION THAT CAUSES WATER TO ENTER THE DASH AFTER RAIN OR SNOW. BOTH OCCURANCES STARTED AFTER RAIN. *NM