2021 FORD EXPEDITION Complaints

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received notice through carfax of a recall due to fire hazard. Numerous attempts at getting more information through ford has resulted in little more than referral to a local dealer. The dealer has no loaners available at this time. I Am forced to park in my driveway surrounded by trees as there is no place near me to park that avoids other structures In a chat with ford today I was told a potential temporary solution was to disconnect the battery. When I called the local dealer again and requested a quick disconnect be installed they said they don’t /won’t do that. So I am back to square one. A new expensive suv which may burn down my house and no clear solution. If I were to install a quick disconnect on my own I was told it had to be done with a ford service (why if I am paying out of pocket for it). This is potentially dangerous situation and left hanging on my own Feel like how pinto owners must have felt

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) and 22V25000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) and 22V346000 (Engine) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2021 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The contact’s husband was able to pull over on the side of the road when they noticed that there was smoke coming from underneath the hood. The contact’s husband opened the hood and saw that the electrical box on the passenger’s side had caught fire. The contact’s husband attempted to put out the flames with a cup of water before the vehicle was engulfed in flames. The contact and their five children were able to safely exit the vehicle. No injuries were sustained and no medical attention was received. The fire department was able to extinguish the fire. A police report was filed; however, the contact was unaware if there was a fire department report. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

We saw on the news our Ford Expedition could be recalled for "under hood fires." We checked our Ford App and it shows two recall issues. One for the "under hood fires" and one related to a "wiper arm loose." We have not received any recall notices from Ford but we received these notices on our Ford App. When we called Ford, we did not get anyone to help us. They just told us to park our car outside our garage away from the house. We called our local Ford Dealer and they did not know anything about the recall and repeated the statement to park outside the garage until they receive information on how to resolve the problem. We take good care of our vehicles so we don't like having our car sitting outside where it is subject to weather conditions. However, we are told the car could catch fire even when it is not turned on so we don't want to risk having our home burn down. Also, we are concerned of a safety issue of driving the car that it may catch fire. We purchased this vehicle to pull a small camper and camping season is starting. If we use this to pull our camper and the car can catch fire when not in use, we are concerned about the safety of having the car in the campground close to our camper. Ford needs to provide a resolution to this safety issue immediately. A customer should not feel they are at a risk of physical harm or harm to their home or camper. This should be a top priority to find a resolution to this problem. We should not have to park our car outside and we should not have to worry about driving the car with risk of a fire or risk of a fire in a campground by our camper. Please request Ford prioritize this safety issue an find a resolution immediately. We did not receive any recall letters for either of the recall issues - fire under the hood or wiper problem. Please require Ford to solve both issues but the most important is the "under hood" fire issue.

Vehicle is making Clicking sound when steering. Also there was an electrical sparking sound in steering wheel that was found and fixed.

The vehicle transmission has failed, potentially do to towing (the vehicle is supposed to be towable) I bought the vehicle to be able to tow behind our RV. We took a trip last July from Thousand Oaks, CA up through 5 national parks all of the way to Glacier National Park in Montana. The vehicle appeared to tow normally, i never had a problem getting the vehicle to indicate the Tow Mode was active. In January of this year (almost 6 months after the trip), my transmission made a clunking sound, and started to perform poorly. We called the dealership immediately to have it looked at. The dealer said i must have towed it incorrectly and therefore it won't be covered under warranty. I had a second opinion which did not agree with Ford's assessment. Ford had an engineer look at the transmission, and the engineer reiterated it must have been towed incorrectly. I asked how they assessed if the vehicle could have come out of tow mode through some error and the refused to answer or provide any additional details. They would only say that the transmission appears damaged from improper towing. I do not disagree with them that the vehicle could have been damaged during towing, what i disagree with is the assertion it was not properly in Tow Mode. I followed the process in the handbook, had a affirmation it was in tow mode every time before we moved the vehicle. When teh vehicle is attached to our RV there are two option. Park - when we are stationary for a period of time, or Tow Mode when moving. There are no other options. Ford said they have reported this incident already, i would like confirmation if possible to make sure. I would also like to know if other similar incidents have been reported.