1998 FORD EXPEDITION Complaints

VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE. TWO HOURS LATER, VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED OUT TO EXTINGUISH OUT THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK

VEHICLE WAS TAKEN INTO A SHOP FOR CHECKUP, AND DURING THAT TIME. IT CAUGHT ON FIRE UNEXPECTEDLY. THE SHOP WAS UNABLE TO DETERMINE A CAUSE, BUT SEEMED TO BE A SIMILAR PROBLEM TO THE CURRENT INVESTIGATION OF EA 05-005 OF THE SPEED CONTROL SWITCH FIRES.*AK

MY SON WAS DRIVING THE 1998 FORD EXPEDITION AND HAD ENGAGED THE CRUSE CONTROL. THE CRUSE CONTROL WENT OUT OF CONTROL AND REVED THE ENGINE UP TO IN EXCESS OF 8000 RPM. HE WAS ON A HIGHWAY AND WAS ABLE TO SHUT OFF THE CAR AND ROLL TO A STOP. WHEN HE STARTED UP THE CAR AGAIN IN PARK, THE CAR AUTOMATICALLY WENT UP TO THE 8,000 RPM UNTIL HE SHUT IT DOWN.

A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE RIGHT FRONT COLLAPSED ONTO THE GROUND. VEHICLE WAS UNABLE TO BE MOVED. DRIVER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE FRONT SPRINGS TORSION BAR NEEDED TO BE REPLACED. *AK

I ARRIVED AT HOME AND PARKED VEHICLE IN GARAGE ~5:15PM. MY WIFE WALKED ON THE TREADMILL (WHICH IS IN THE GARAGE) FROM 7:15 ? 7:45PM AND DID NOT SMELL OR NOTICE ANYTHING UNUSUAL. AT 10:00 PM I LOOKED THROUGH GARAGE DOOR TO MAKE SURE LIGHTS WERE OUT AND GARAGE DOORS SHUT. I NOTICED A SMALL RED LIGHT BELOW THE TRUCK. AFTER FURTHER INVESTIGATION, I FOUND IT WAS A FLAME. I CAME BACK IN THE HOUSE TOLD MY WIFE TO NOTIFY THE FIRE DEPT. I USED A HOSE AND FIRE EXTINGUISHERS TO EXHAUST FLAME AS THE FIRE DEPT. ARRIVED. THE HEAT WAS SO INTENSE IT MELTED THE GARAGE LIGHT LENS ABOVE THE VEHICLE. THE VEHICLE WOULD NOT GO INTO NEUTRAL DUE TO DAMAGE, SO I USED MY NEIGHBOR?S TRUCK TO PULL THE VEHICLE OUT OF THE GARAGE. IT APPEARS TO HAVE BEEN THE DEFECTIVE CRUISE SWITCH ACCORDING TO A FIRE INVESTIGATOR. THE DAMAGE TO THE VEHICLE IS OBVIOUS I CAN EMAIL PHOTOS (EXCEPT I DID NOT PHOTO DAMAGED WINDSHIELD). WE ALSO HAVE SMOKE DAMAGE TO OUR GARAGE. I HAVE FILED A COMPLAINT WITH FORD ORIGINALLY THEY TOLD ME IT WOULD BE 5 DAYS UNTIL THEY CONTACT ME, NOW THEY SAY IT COULD BE 10 DAYS. I ASKED THEM TO EXPEDITE, SINCE I AM CURRENTLY WITHOUT A VEHICLE. FORD HAS NOT DONE ANYTHING AT THIS POINT TO REVIEW OR RESOLVE THE ISSUE.*AK

WHEN TURNING THE STEERING WHEEL VEHICLE WOULD MAKE A NOISE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND IT WAS DISCOVERED THAT LOWER BALL JOINTS BROKE.*AK

THE TRUCK WAS PARKED INSIDE OF A PARKING LOT AND IT CAUGHT ON FIRE. NO INJURIES REPORTED. VEHICLE WAS TOWED. *AK FIRE WAS CAUSED BY A FAULTY CRUISE CONTROL DEACTIVATION SWITCH. *TT

RECALL CAMPAIGN 05V017000 CONCERNING CRUISE CONTROL FIRE. VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE NEIGHBORS INFORMED CONSUMER THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED, AND THE VEHICLE WAS TOTALED. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *TT

THE CONSUMER'S 1998 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. *NM

THE WINDOWS OF THE CONSUMER'S 1998 FORD EXPEDITION LEAKED DAMAGING THE INTERIOR OF THE VEHICLE. *NM *NM