2019 FORD EXPEDITION Complaints

cam phasers need to be replaced AGAIN, which is only 2.5 years since the last time they were replaced. had them replaced the first time under warranty. and then 2.5 years later was told they need to be replaced again, and it will cost $4,000.

Approximately One week ago, I was on the freeway when at 70 miles an hour warning light came in with brake system. Failure came up, and I lost all power to the vehicle and shut down and I tried restarting it on neutral. I was in traffic, which made it more difficult to go onto the side of the road went to I was in the center divider. There was no power of any kind to left side of vehicle windows, door locks, etc. the vehicle was towed to the dealership in San Diego where they told me they couldn’t look at the vehicle For over a month, but their service tech and the repair person from the dealership was unable to attach a computer to the vehicle scanner was not showing anything wrong. I then had the vehicle towed again to my home where the dealer had told me it was a battery however I purchased a new battery from the dealer , and it made no difference approximately three days later I started the vehicle to roll up the window that was down and everything seem to work however, I put it in and proceeded forward. The same situation occurred once again with the statement system system failure, but this time parking assist downhill Was also showing on the dashboard warning indicator. I have replaced the motor transmission and turbo on this back in January 2024. Vehicle is still under warranty however this seems to be a problem if the vehicle is cutting out with very minimal warning and shutting down on the freeway, this can cause an accident with myself and anybody near me , because the vehicle and the braking system shut down. I don’t know if this is a recall, but it’s something that should be looked at in a timely matter. Please contact me with further details. God bless.

The contact owns a 2019 Ford Expedition. The contact stated while cold starting the vehicle, the vehicle was shaking and vibrating abnormally. The contact stated that after the engine had warmed up, the vehicle was running normally. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer of Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine and Engine Cooling); however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the vehicle had experienced transmission failure, causing the vehicle to hesitate during acceleration and unintendedly decelerate. The vehicle was taken to an independent mechanic who was unable to identify the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 82,000.

The contact owns a 2019 Ford Expedition. The contact stated that upon a cold start of the engine, the vehicle would hesitate and jerk upon depression of the accelerator pedal without warning. Over time, the contact stated that the failure had become more common while driving at various speeds. The vehicle was taken to a dealer where the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, there was a thumping sound coming from the vehicle. The check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to the residence. Additionally on one occasion when the vehicle was shifted into reverse, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that parts of the transmission needed to be replaced and an engine error code was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the engine was making an abnormally loud revving sound that was louder than normal. While attempting to accelerate, the vehicle was lagging and hesitated before accelerating. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle had been repaired; however, the failure reoccurred. The vehicle was returned to the dealer where it was repaired a second time; however, the failure persisted. The vehicle was taken to an independent mechanic where it was confirmed that the cam phasers had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that the vehicle shuddered and hesitated upon the depression of the accelerator pedal with the transmission warning light illuminated. The vehicle was able to restart however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,200.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at slower speeds, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 67,000.

The contact owns a 2019 Ford Expedition. The contact stated that the vehicle made a loud clunking sound with the transmission shifting hard. The instrument panel displayed the messages “Mechanical Transmission Failure” and “Auto Shift Neutral Mechanical Failure”. Additionally, the wrench symbol was displayed on the instrument panel, and the vehicle was losing motive power. The contact stated while driving at approximately 80 MPH and attempting to accelerate while switching lanes, the transmission shifted hard, and the vehicle lost motive power as if the vehicle was idling. The vehicle immediately regained motive power and the contact was able to drive the vehicle. The contact stated that the failure was intermittent. The vehicle was taken to the dealer who was unable to diagnose the vehicle due to the warning light not remaining illuminated. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that there were no recalls associated with the VIN. The manufacturer had filed a complaint regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 62,800.