2002 FORD EXPEDITION Complaints

CONSUMER RECEIVED RECALL 99V062001 CONCERNING CRUISE CONTROL CABLE. NO PARTS WERE AVAILABLE.*AK

CRUISE CONTROL AND HORN FAILED. THE DEALER STATED THE CRUISE CONTROL CABLE WIRE OVERHEATED AND FUSED TOGETHER IN THE HARNESS. *AK

THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. AFTER NUMEROUS VISITS TO THE DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK

EVERY TIME IT RAINS HARD MY VEHICLE WON'T START AND IF IT DOES THE WIPERS AND RADIO WILL NOT OPERATE WHEN I PUT IN REVERSE OR DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS THE RIGHT SIDE WINDSHIELD SEAL. I ASKED THEM IF THIS WAS A MANUFACTURE DEFECT AND THEY SAID NO THAT IT WAS THE SHIFTING OF THE GLASS WHEN I RUN OVER BUMPS. THE SAME THING WAS HAPPENING TO A F-250 P/U WHEN I TOOK MY VEHICLE IN. THEY TOLD ME THAT THEY WOULD HAVE TO REPLACE THE FUSE BOX, GEAR MODULE, REAR WIPER MOTOR. I DON'T BELIEVE BUMPS WOULD CAUSE THIS TO HAPPEN AND FROM THE SOUND OF IT, IT APPEARS TO HAVE BEEN HAPPENING FOR A GOOD WHILE BECAUSE THEY TOLD ME AT THE SERVICE DEPARTMENT THAT THERE WAS MOLD IN THE GEAR MODULE. I AM AFRAID THAT IF IT RAINS AND I AM ON THE ROAD THAT MY TRUCK MIGHT JUST TURN OFF OR MY WIPERS MIGHT SHORT OUT. THE ESTIMATED COST FOR ALL REPAIRS IS ABOUT $1000.00. *AK

VEHICLE UNEXPECTEDLY CAUGHT ON FIRE WHILE IT WAS PARKED. MANUFACTURER WAS CONTACTED BY OWNER, AND WAS AWARE OF THE PROBLEM.*AK *TT

WHILE VEHICLE WAS PARKED, A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THE FUEL READS INCORRECTLY , AND WHEN DRIVING DOWN A HILL, THE VEHICLE HESITATES.*AK

VEHICLE WAS PARKED AND IT CAUGHT ON FIRE. OWNER WAS NOTIFIED BY NEPHEW THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED, AND EXTINGUISHED THE BLAZE. A REPORT WAS TAKEN, AND THE CAUSE WAS DETERMINE DTO BE THE ABS SENSOR AND OR THE CRUISE CONTROL WHERE THE FIRE ORIGINATED. *AK

MY 2002 FORD EXPEDITION WILL SHUT OFF AT INCLINES OF MORE THAN 15 DEGREES EVEN WITH MORE THAN 10 GALLONS OF FUEL IN THE TANK. THIS PROBLEM IS AN INHERENT PROBLEM WITH ALL 2001 AND 2002 EXPEDITIONS AS ADMITTED BY FORD MOTOR COMPANY AND THEY REFER TO THIS DEFECT AS A MERE "CHARACTERISTIC" OF THE VEHICLE. THE PROBLEM CAN OCCUR AT ANYTIME WHEN THE VEHICLE IS AT AN INCLINE WHEN THE FRONT IS LOWER THAT THE REAR. THIS MEANS THAT I CAN FEASIBLY RUN OUT OF FUEL WHILE DRIVING DOWN A HILL OR MOUNTAIN, LOSE POWER STEERING AND POWER BRAKES AND BE INVOLVED IN AN ACCIDENT WHERE SERIOUS INJURY OR DEATH COULD OCCUR. THIS IS A VALID SAFTEY CONCERN AND I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE ESPECIALLY IN HILLY OR MOUNTAINOUS AREAS. AT THE VERY LEAST I COULD RUN OUT OF FUEL AND BE STRANDED IN AN AREA THAT IS UNSAFE. THIS IS UNACCEPTABLE FUNCTIONALITY OF THE VEHICLE AND FORD MOTOR COMPANY SHOULD ADDRESS THESE CONCERNS AND OFFER SOLUTIONS TO THE PROBLEM INSTEAD OF WEAK EXCUSES TO WHY THEY FEEL THE GENERAL PUBLIC IS NOT AT RISK HERE. *AK

AFTER HITTING BLACK ICE, THE VEHICLE SLID TO THE LEFT ACROSS THE ROAD, HIT A TREE HEAD ON AND THE FRONT AIR BAGS DID NOT DEPLOY. *TC (THE CONSUMER NO LONGER OWNS THE VEHICLE)*JB