2000 FORD EXPEDITION Complaints

ELECTRICAL PROBLEMS ON 2000 FORD EXPEDITION. BLINKER LIGHTS INOP. SPEEDOMETER TUNING ON AND OFF, RADIO STATION/CLOCK LIGHTS DON'T WORK. RADIO SOMETIMES WONT WORK. REAR WINDSHIELD WIPERS DON'T WORK. *NM

TL*- THE CONTACT OWNS S A 2000 FORD EXPEDITION WITH AN ODOMETER READING OF 150000 MILES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITHOUT CONTACTING FIRE DEPARTMENT. AS THE CONTACT WAS PUTTING OUT THE FIRE UNDER THE HOOD THEY FOUND THAT THE MASTER CYLINDER MELTED AND WAS A POSSIBLE SOURCE OF THE FIRE. THE CRUISE CONTROL WASATTACHED TO THE BRAKING SYSTEM, AND THE RECALL 05V017000 CONCERNING ) VEHICLE SPEED CONTROL:CRUISE CONTROL COULD BE A CAUSE AS WELL. *AK

MY 2000 FORD EXPEDITION HAS CAUSED US NUMEROUS HEADACHES AND NEAR ACCIDENTS AS A RESULT OF RAIN ENTERING THE VEHICLE DUE TO A DEFECTIVE WINDSHIELD INSTALLATION. ONCE THE RAIN WATER ENTERS THE DRIVER SIDE DASH PANEL ( UNDERSIDE ) AND COMES IN CONTACT WITH ELECTRICAL COMPONENTS MOUNTED THERE, NUMEROUS FAILURES OCCUR, SUCH AS : WINDSHIELD WIPERS QUIT WORKING, INTERIOR AND DASH PANEL LIGHTS FLASH ON AND OFF, AND EVENTUALLY QUIT WORKING. THE SAFETY SWITCH WHICH ALLOWS THE VEHICLE TO BE PLACED IN DRIVE WHILE DEPRESSING THE BRAKE ALSO FAILS ONCE THE VEHICLE IS TURNED OFF. THESE PROBLEMS ARE NOT JUST A NUISANCE, BUT A SAFETY HAZARD, AND AFTER SPEAKING TO OTHER EXPEDITION OWNERS AND READING NUMEROUS COMMON STORIES OF THE SAME PROBLEM, I FEEL THAT THIS IS A MANUFACTURER'S DEFECT AND SHOULD BE RECALLED AND REPAIRED ACCORDINGLY. IN CLOSING I WOULD LIKE TO STATE THAT MY WIFE WAS DRIVING ON A VERY BUSY INTERSTATE IN THE RAIN WHEN SHE EXPERIENCED OUR LATEST FAILURE. ALTHOUGH THERE WAS NO ACCIDENT, IT WAS DEFINITELY A CLOSE CALL, AND COULD HAVE BEEN POTENTIALLY FATAL. WE MAY NOT BE SO LUCKY THE NEXT TIME.... *JB

TL* - THE CONTACT OWNS A 2000 FORD EXPEDITION, THE CURRENT AND FAILURE MILEAGE WERE 137000. THE CONTACT STATED THAT THE HUB CAPS WERE PLASTIC, AND HAD PLASTIC PRONGS THAT PROTRUDED THROUGH A CIRCULAR MEDAL BRACKET. THE BRACKET BENDED,THE PRONG BROKE , AND THAT THE MEDAL BRACKET EXPANDED DEPENDING ON THE WEATHER, AND THIS CAUSED THE BRACKET TO BREAK. THE CONTACT STATED THAT HE HAS HAD TO REPLACE THEM TWICE TO DATE. *AK

ON JAN 31, 2007 IN THE PARKING LOT AT 9935 WALKER IN CYPRESS, CA. THE INCIDENT (FIRE) STARTED APPROXIMATELY AT 5:30 PM. THE 2000 FORD EXPEDITION WAS PARKED FOR APPROXIMATELY 1:00 HR BEFORE THE FIRE STARTED, A PASSER BY SAW THE FIRE START IN THE LEFT FRONT SIDE OF THE ENGINE COMPARTMENT. MY SON DRIVING THE CAR AT THE TIME CAME OUT FROM WORK AND THE WHOLE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. ORANGE COUNTY FIRE AND CYPRESS POLICE DEPARTMENT WAS ON SITE. WHEN I ARRIVED THE FIRE WAS OUT, AND THE FIRE DEPARTMENT RULED OUT ARSON. A PASSER BY IN ANOTHER FORD EXPEDITION TOLD US AT THE SITE THAT THERE WAS A RECALL ON THE VEHICLE SPEED CONTROL SWITCH. I LOOKED INTO IT ON THE INTERNET AND YES THERE IS, 2000 FORD EXPEDITION RECALL 05V017000 RELEASED ON 27 JAN 2005. I AM THE SECOND OR THIRD PARTY OWNER AND DIDN'T KNOW ANY THING ABOUT THE RECALL. I REPORTED THE INCIDENT TO MY INSURANCE COMPANY THE NEXT DAY. *JB

I TOOK OUR 2000 FORD EXPEDITION (EDDIE BAUER ED.) INTO JOPLIN FORD LINCOLN MERCURY BECAUSE OF VARIOUS ELECTRICAL ABNORMALITIES. INCLUDING BUT NOT LIMITED TO: WIPERS STOPPING WHILE DRIVING(1-20-07). I HAD THE DEALERSHIP RUN COMPUTER DIAGNOSTICS TO TELL ME WHAT THE SOURCE OF THE PROBLEMS WAS. I WAS INFORMED THAT "WDS PERFORMED DIAGNOSTIC TESTS FOUND CENTRAL JUNCTION BOX, AND GEM MODULE CAUSING CONCERN, WATER INTRUSION CAUSED BY LEAKING WINDSHIELD." TOTAL ESTIMATE TO REPAIR BETWEEN $885 AND $948 (DEPENDING ON WHETHER WINDSHIELD COULD BE REUSED). I DECLINED TO HAVE REPAIRS MADE (COULDN'T AFFORD IT) BUT PRE-PAID ($503.04 FOR PARTS AND DIAGNOSTICS) SO THAT I COULD DO THE WORK MYSELF. IT WAS DURING AN INTERNET SEARCH FOR "GEM MODULE" THAT I HAPPENED UPON THIS (NHTSA) WEBSITE. I'VE READ ALL OF THE COMPLAINTS (EXPEDITION ELECTRICAL PROBLEMS) AND REALIZED THAT MINE IS NOT AN ISOLATED CASE, BUT QUITE COMMON. I WENT ON TO READ ( EA05015) BY THE ODI AND DOCUMENTS. UNLESS THEY WERE NOT PUBLISHED, THERE ARE SEVERAL FLAWS IN THE REPORT. 1. IS IT POSSIBLE THAT WIPERS FAILING IS NOT WIDESPREAD; BUT, THE RESULT OF FAULTY PRODUCTION AT ONE PLANT? THE REPORT I SAW DOESN'T INDICATE THAT ANY DISCERNMENT WAS ATTEMPTED IN THIS REGARD. 2. THE LEAK WAS IN THE UPPER LEFT CORNER OF THE WINDSHIELD BEHIND THE SUPPORT COLUMN. IT WAS OUT OF SIGHT, CONTRARY TO FORD'S ASCERTION. 3. ODI'S RATIONAL FOR NOT RECOMMENDING A RECALL IS THAT NOT ENOUGH PERCENTAGE COULD BE ESTABLISHED AS A RESULT OF SERVICE RECORDS AND CUSTOMER COMPLAINTS TO NHSTA. IT WOULD BE INTERESTING TO CONTACT SOME OF THE OWNERS THAT HAD GEM PROBLEMS AND LEAKS; AND ASK THEM IF THEY HAD THEIR WIPERS STOP... BECAUSE, THOUGH I REPORTED THE WIPERS TO THE SERVICE MANAGER, WHAT WAS SHOWN ON THE REPAIR ORDER IS, "...A C/S THE BLOWER FAN RUNS ON HIGH WHEN THE KEY IS SHUT OFF. HEARD CLICKING NOISE FROM THE ABS WHEN THE VEH IS SHUT OFF..." MAYBE JUST A MISTAKE, MAYBE NOT. *JB

1. VEHICLE OPERATING NORMALLY, STALLED AND WOULD NOT START ON INTERSTATE. 2. GEM FAILED DUE TO WATER, CARPET AND BEHIND FIREWALL WET. POTENTIALLY FATAL DUE TO TOTAL IMMOBILIZATION OF VEHICLE. TOWED. 3. GEM AND FUSE BOX REPLACED, SEE BELOW LOOKS LIKE NHTSA INVESTIGATION AND ENGINEERING STUDY STARTED. 39 CASES REPORTED NHTSA ACTION NUMBER : PE05033 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE : FORD MODEL: EXPEDITION MANUFACTURER : FORD MOTOR COMPANY YEAR : 2000 COMPONENT : ELECTRICAL SYSTEM DATE INVESTIGATION OPENED : JUNE 15, 2005 DATE INVESTIGATION CLOSED : OPEN SUMMARY: COMPLAINANTS ALLEGE THAT WHEN IT RAINS OR SNOWS, WATER LEAKS INTO THE VEHICLE AROUND THE WINDSHIELD. THE WATER SEEPS INTO THE FUSE BOX AND FORD'S GEM (GENERIC ELECTRONIC MODULE) CAUSING THE WIPERS AND OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE GEM CONTROLS MULTIPLE FUNCTIONS, INCLUDING, AMONG OTHER THINGS, WIPERS AND LIGHTING. *JB

ON JANUARY 16, 2007 MY WIFE DROVE OUR 2000 EDDIE BAUER EXPEDITION TO WORK AS USUAL PARKED N A COVERED PARKING GARAGE AND WENT TO WORK. AT THE END OF THE DAY SHE ATTEMPTED TO START HER CAR AND IT WAS TOTALLY DEAD AND WOULD NOT START. SHE THEREFORE HAD TO GET JUMP STARTED IN ORDER TO GET HOME. ON 1-17-07 I TOOK THE VEHICLE TO A CERTIFIED FORD SERVICE DEPARTMENT AND HAD THEM EVALUATE AND DIAGNOSE THE PROBLEM. SEEMS THAT THE GEM AND CJB WERE WATER DAMAGED AND CREATING SIGNIFICANT ELECTRICAL SHORTS THROUGHOUT THE VEHICLES OPERATING SYSTEM. WHEN THE CAR WAS TURNED OFF THE FAN MOTOR WOULD ACTUALLY CONTINUE TO BLOW EVEN WITH THE KEYS OUT OF THE IGNITION. ALSO THE CAR AT TIMES WOULD NOT TURN OFF WITH THE KEY. YOU CAN TAKE THE KEY OUT OF THE IGNITION AND THE CAR WOULD STILL RUN. ANYWAY, THE DEALER INDICATES THAT THE WINDSHIELD WOULD HAVE TO BE REPLACED AND SEALED AS THIS WAS THE SOURCE OF THE WATER DAMAGE. I QUESTIONED THE VALIDITY OF THE DIAGNOSIS AND THE SERVICE ADVISOR INDICATED THAT THEY WERE WORKING ON 2 MORE TRUCKS WITH THE SAME PROBLEM. THE TOTAL COST OF THE REPAIR IS GOING TO BE $1150 TO REPLACE THE WINDSHIELD THE GEM AND CJB. I HAVE BEEN READING UP ON THIS PROBLEM AND FINE THAT THIS PROBLEM IS PRETTY WIDE SPREAD IN FORD EXPEDITIONS AND WANT TO MAKE MY PARTICULAR SITUATION A MATTER OF RECORD WITH THE NHTSA IN AN EFFORT TO ADD TO THE NUMBER OF CONSUMERS EXPERIENCING THIS PROBLEM. MY VEHICLE HAS A LONG HISTORY OF ELECTRICAL PROBLEMS WHICH WERE CORRECTED UNDER A EXTENDED WARRANTY. I AM CERTAIN THAT THIS WINDSHIELD LEAK PROBLEM IS THE SOURCE OF MY LONG STANDING PROBLEMS. *JB

WATER IS LEAKING IN FROM THE WINDSHIELD ACCORDING TO THE DEALERSHIP. THE WATER IS THEN ENTERING THE VEHICLE AND AFFECTING THE FUSE BOX AND THE GEM MODULE. IT DOES VERY WEIRD THINGS TO THE ELECTRICAL COMPONENTS OF THE VEHICLE, WINDSHIELD WIPERS QUIT WORKING WHILE DRIVING DOWN THE ROAD, RADIO TURNS OFF ONCE VEHICLE IS PUT IN DRIVE, RUNNING LIGHTS DO NOT WORK, BATTERY DIES, JUST TO NAME A FEW THE LIST GOES ON AND THE CONSEQUENCES ARE VERY DANGEROUS IN SOME CASES. HAVE YOU EVER BEEN DRIVING DOWN INTERSTATE IN THE RAIN AND THEN ALL OF A SUDDEN HAVE NO WIPERS. LET ME TELL YOU NOT GOOD. THE DEALER WANTS AN ARM AND A LEG TO FIX IT, MONEY I DO NOT HAVE AFTER SPENDING 15K ON A VEHICLE. SO HELP ME ANYTHING HAPPENS AS A RESULT OF THE FAILURE AND THERE WILL BE A LAWSUIT. TAKE A LOOK AROUND ON THE INTERNET AND THERE ARE HUNDREDS MAYBE THOUSANDS COMPLAINING ABOUT THE SAME ISSUE. SOMETHING MUST BE DONE. *NM

TL* - THE 2000 FORD EXPEDITION'S SPEED CONTROL DEACTIVATION SWITCH OVERHEATED AND CAUGHT ON FIRE. THE CONTACT SAW SMOKE IN THE VEHICLE. THE IGNITION WAS OFF AND THE VEHICLE WAS PARKED. THE CONTACT WAS INFORMED BY HER NEIGHBOR THAT THERE WAS A RECALL ON THE VEHICLE. THE FIRE WAS CONTAINED TO THE CRUISE CONTROL COMPARTMENT. THE CONTACT'S HUSBAND WAS INJURED WHILE ATTEMPTING TO EXTINGUISH THE FIRE. PER NHTSA RECALL CAMPAIGN ID NUMBER : 05V017000; THIS CONDITION COULD LEAD TO A FIRE. FIRES HAVE OCCURRED WHILE THE VEHICLES WERE PARKED WITH THE IGNITION OFF. *AK UPDATED 2/13/2007 - *NM