2020 FORD EXPEDITION Complaints

Vehicle rolled back down the driveway by itself. I have videos shows me parking the vehicle and locking it. Second video shows the Ford rolling back [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When shifting from park to drive or reverse, the car slams into gear and jolts the entire vehicle, sever times while going up a steep driveway at a low speed it slips and grabs into gear, while driving into my home complex the speed is 25 MPH so if i have my foot on the gas no problem but when i coast and let my foot off the gas it will clunk super hard like it almost went into reverse or something because the jolt was that severe, same thing will happen when i accelerate onto the freeway and then let off the gas, I don't think this is SAFE at all, pretty scary to be honest. I have a 2020 Ford expedition.

Transmission failed multiple times. Caused loss of forward movement and inability to move out of the way of traffic. Caused blind spot sensors to become inoperable. Vehicle would not move and had to push it out of the road and was almost struck by multiple vehicles. Repaired under warranty replaced transmission. Second trans mission has started doing it again. It fails at highway and city speeds. No warning lights Pryor to failure.

What component or system failed or malfunctioned, and is it available for inspection upon request? NOT SURE. THERE IS ISSUES WITH THE AUTO STOP/START WHILE VEHICLE IS STOPPED. How was your safety or the safety of others put at risk? THE ISSUE HAS CAUSED THE VEHILE ENGINE TO SHUT OFF COMPLETELY. THIS HAS OCCURED WHILE STOPPED AT A STOP SIGN, BUT ALSO WHILE TAKING OFF FROM A STOP LIGHT THAT HAD TURNED GREEN. Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? AUTO STOP/START LIGHT, BATTERY LIGHT, ENGINE LIGHT ALL ILLUMINATE WHEN THIS OCCURS

What component or system failed or malfunctioned, and is it available for inspection upon request? APIM issues causing GPS, Bluetooth, radio, settings and camera to mess up. How was your safety or the safety of others put at risk? Getting lost on the road without GPS. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been to a Ford dealership. They were able to recreate the issue. They state the APIM is bad. We had to have the APIM reset with less than 9k miles on the vehicle. They are now saying resetting the APIM is not resolving the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, this started about 2 months ago. We were just able to get the vehicle looked at this week.

There are 3 issues going on with my SUV. Each item has been identified or verified at my local dealership. My main issue is that the car occasionally will not go into the correct gear. This mostly happens when I haven't driven the car in a couple of days, and it's cold out. It also shifts hard for no reason. I was informed that there is some sort of transmission issue with my type suv. I never received a recall notice or anything. Second, my alarm goes off in the middle of the night randomly. The dealership said this was due to a faulty latch on the back of the car. They also said this was a newer issue that other customers have had. Last, my pre-collision assist will activate when there is nothing around to trigger it. This has happened one time so far.

While driving the car, it would completly lose power at arounf 45 mile per hour. It seems the transmission does not shift correctly. The automobile is completly unsafe to drive. Dealer says it will take 6 to 12 months to repair unless there is a recall (i have not found a recall yet). Thanks

Traveling on the highway I lost all acceleration, the gas pedal wasn’t functional and the vehicle begins to quickly decelerate, then it corrects itself and accelerates quickly. It has done this a few times already.

Frequent Hard shifting, especially going from 3-4 and 6-7 Frequent Clunking and hard shift from Park to Drive or Park to Reverse While traveling in the interstate at approximately 55-60mph, I had to accelerate hard to merge into traffic. After hitting the gas, the vehicle momentarily lost power, felt like it shifted to neutral as I could not accelerate despite hitting the gas. After a few seconds the transmission shifted back and I could accelerate, but it was as the transmission didn't knt what gear to be in and it continued to shift hard before eventually going back to "normal " Set up appointment with local Ford Dealership. They said that the vehicle didn't throw any codes so there was nothing they could do.

Transmission is slipping & failing. Why is this happening on a vehicle that is 4 years old