2002 FORD EXPEDITION Complaints

TREADS SEPARATED FROM THE TIRE, WHILE STILL INFLATED AND CAUSED DAMAGE TO REAR FENDER OF FORD EXPEDITION. PREVIOUSLY REPORTED PROBLEM UNDER CLAIM NUMBER 10024727. CONTACTED CONTINENTAL UNDER THE CLAIM AND WAS TOLD MY TIRES DID NOT FALL WITHIN THE RECALL DOT NUMBERS WHICH CONTRADICTED THE INFORMATION PROVIDED BY YOUR AGENCY. THE TIRE DEALERSHIP ALSO TOLD ME THE OTHER TIRES WERE BAD. TIRES ARE BEING SENT TO CONTINENTAL FOR INVESTIGATION.

2002 FORD EXPEDITION PURCHASED FROM CROSSROADS FORD SEPTEMBER 2001. FIRST IN FOR HESITATION WHEN PRESSING GAS AND IDLING IN REVERSE. REPLACE CYLINDER #6 AND TWO SPARK PLUGS. SECOND TIME IN FOR SAME REASON. REPLACED CYLINDER #6 AGAIN. THIRD TIME IN FOR SAME REASON. REPLACED NOTHING--THEY SAID THEY COULD FIND NOTHING WRONG. FOURTH TIME IN SAME REASON. KEPT CAR FOR NINE DAYS, DUMBFOUNDED-AS THEY COULD FIND NOTHING WRONG -REPLACED CYLINDER #6 AND THE FUEL INJECTOR AFTER SPEAKING WITH FORD ON A CONFERENCE CALL--- TENTH DAY PICKED UP CAR--- ELEVENTH DAY CAR IS NOT FIXED--STILL HAS THE SAME PROBLEM.*AK

FORD EXPEDITION FAILED SUSPENSION SYSTEM REPAIR REQUEST UNDER WARRANTY.*MR THE CONSUMER'S BELIEVED THE SUSPENSION SYSTEM IS FAULTY. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED ANY ASSISTANCE. *NM THE TRANSMISSION STARTED WITH AN OCCASIONAL CHUNK AND OR RATCHETING SOUND, ROUGH, DID NOT MOVE AND WOULD BANG WHEN MOVED, THE DRIVER WINDOW OCCASIONALLY ROLLED UP OUT OF THE TOP RACK AND THERE WAS AIR LEAKAGE, THE VEHICLE WAS EXTREMELY BOUNCY AND WAS SO SEVERE THAT THE CONSUMERS HEAD WOULD BOUNCE AGAINST THE ROOF TOP OF THE VEHICLE AND THE VEHICLE SWAYED SEVERELY WHEN THE VEHICLE MADE A TURN AROUND CURVES. *SC *JB

WHILE DRIVING 35 MPH ANOTHER VEHICLE RAN A TRAFFIC LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. *AK

ON AT LEAST 3 OCCASIONS WHEN APPLYING THE BRAKES MY 2002 EXPEDITION ACCELERATED. ONE OF THESE TIMES I WAS AT A COMPLETE STOP AND SAW MY RPMS JUMP UP TO 2000. *AK

CONSUMER WAS INVOLVED IN A COLLISION. THE VEHICLE WAS HIT ON THE RIGHT FRONT SIDE, AND DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER WAS SERIOUSLY INJURED. *AK

VEHICLE ACCELERATES BY ITSELF WHILE BRAKING DURING STOPS. THE SPEED OF VEHICLE IS ABOUT 2-5 MPH AND THE ACCELERATION COMES ON WITHOUT WARNING. TACHOMETER JUMPS TO ABOUT 1500 RPM. THIS LASTS FOR 2-3 SECONDS WITH ENGINE SPEED RETURNING TO NORMAL. THIS IS AN INTERMITANT PROBLEM THAT I NOR THE DEALER CAN DUPLICATE. THEY ARE UNABLE TO FIND THE CAUSE. THE FIRST TIME THIS HAPPENED WAS BEHIND A MIATA THAT WAS STOPPED AT A TRAFFIC LIGHT AND I WAS APPROACHING FROM BEHIND WHEN IT ACCELERATED AND I ALMOST MOUNTED THE REAR OF THAT CAR. IT PULLED THROUGH THE BRAKES AND JUMPED FORWARD. THIS HAS HAPPENED 4 TIMES SINCE BOUGHT NEW IN AUG OF 2002. IT IS HAPPENING MORE AND MORE FREQUENTLY. I HAVE REQUESTED A REPLACEMENT TRUCK THRU FORD AS WELL AS THE FRANKLIN SQUARE, NY FORD DEALER WHERE I BOUGHT THE CAR. I HAVE NOT RECEIVED AND COMMUNICATION FROM THE COMPANY OR THE DEALER. THE DEALERSHIP REFUSED TO INDICATE IN THEIR PAPERWORK THAT THIS VEHICLE WAS IN SAFE MECHANICAL CONDITION. THIS IS A SEVERE SAFETY PROBLEM AND NEED YOUR ASSISTANCE FORTHWITH.*AK

A BURGLAR WAS ABLE TO INSERT A SCREW DRIVER BETWEEN THE DRIVER'S SIDE DOOR HANDLE MODULE AND THE OUTER WALL OF THE DOOR AND REMOVE THE HANDLE MODULE AND OPEN THE DOOR AND STEAL VARIOUS ITEMS IN THE VEHICLE WITHOUT SETTING OFF THE ALARM.*AK

VEHICLE WAS BOUGHT USED @ 27000 AND BROUGHT BACK THE DAY FOLLOWING PURCHASE WITH THE TRANSMISSION TROUBLES. THIS VEHICLE IS AND WAS UNDER MANUFACTURERS WARRANTY. FORD SHOULD HAVE SOME LIABILITY REGARDLESS IF THIS WAS PURCHASED USED OR NOT SINCE IT IS SO LOW MILEAGE AND THE YEAR MAKE OF IT AND IT IS UNDER THE MANUFACTURERS WARRANTY. TRANSMISSION SLIPPING AND NOT STAYING IN GEAR. RETURNED TO DEALER AND THEY REPLACED A SENSOR SAYING THERE WAS 'NO RESPONSE' FROM THE SENSOR AND IT WAS RULED AS 'BAD'. AGAIN IN JULY THE VEHICLE WAS RETURNED BECAUSE IT WAS STILL SLIPPING, SMELLED OF BURNING RUBBER...TRANSMISSION WAS THEN REBUILT BY THE DEALER AS IT HAD A LOT OF ISSUES ONCE THEY OPENED UP THE TRANS. NOW HERE LESS THAN 4 WEEKS AFTER THAT LAST REPAIR WHICH WAS THE SECOND IN LESS THAN TWO MONTHS. TRANSMISSION IS SLIPPING AND NOT CHANGING GEARS PROPERLY. TOOK THIS VEHICLE ON A LONGER DURATION TRIP THAN USUAL ALONG WITH HIGH FREEWAY SPEEDS. ONCE THE VEHICLE GETS NEAR 70 MPH THE TRANS STICKS AND THE VEHICLE LOSES ACCELERATION. THE TRANS TROUBLE I AM HAVING WITH THIS EXPEDITION IS RIDICULOUS.

BRAKE PEDAL FELT ROUGH UPON STEPPING ON PEDAL (I HAVE A LITTLE MORE THAN 30K MILES ON THE VEHICLE) I DO WORK ON MY OWN VEHICLES AND I AM VERY KNOWLEGABLE WHEN IT COME TO BASIC REPAIRS I INSPECTED BOTH ROTERS ON THE FRONT OF THE VEHICLE AND FOUND THE DRIVER SIDE INNER PAD COMPLETELY WORN TO THE METAL THE OUTER PAD STILL HAS APPROXIMATELY 1/4 INCH BEFORE IT HITS THE INDICATOR OBVIOUSLY MY CALIPER IS STICKING I HAVE AN APPOINTMENT TOMORROW IM CURIOUS WHAT TEY WILL SAY. *AK