2001 FORD EXPEDITION Complaints

DT*: THE CONTACT STATED THE VEHICLE SHIFTS INTO FOUR WHEEL DRIVE LOW ON ITS OWN. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR REPAIRS. THE TRANSFER CASE PUMP AND GEM MODULE WAS REPLACED, NEITHER OF THESE REPAIRS FIXED THE PROBLEM. THIS PROBLEM CAUSED AN ACCIDENT, WHILE TRAVELING 40 MPH IN A TURN, THE VEHICLE SHIFTED IN 4WD LOW AND THE VEHICLE LURCHED TO THE RIGHT. THE VEHICLE HIT A ROCK WALL ON THE FRONT PASSENGER SIDE. THERE WAS A POLICE REPORT TAKEN AT THE SCENE AND BOTH OCCUPANTS RECEIVED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS.

DT*: THE CONTACT STATED THE REAR PASSENGER SIDE AND MIDDLE SEATBELTS ARE INOPERABLE. ALTHOUGH THE DEALER WAS ALERTED, NO INSPECTION HAS BEEN MADE.

I OWN A 2001 FORD EXPEDITION. FOR ABOUT THE LAST 3 MONTHS, WHEN IT RAINS, THE ELECTRICAL SYSTEM HAS NUMEROUS PROBLEMS. IT STARTED ABOUT 3 MONTHS AGO WHEN THE HEATER FAN WOULD CONTINUE TO BLOW ON HIGH AFTER THE KEY WAS REMOVED FROM THE IGNITION. IT WOULD CONTINUE TO RUN UNTIL THE BATTERY DIED. IT GRADUALLY GOT WORSE OVER THE LAST 3 MONTHS WITH A NEW SYMPTOM BEING ADDED TO THE LIST. CURRENTLY THE RADIO AND WINDSHIELD WIPERS WILL NOT WORK WHEN THE CAR IS IN DRIVE AFTER IT HAS BEEN RAINING HEAVILY FOR AWHILE. ALSO THE FAN PROBLEM CONTINUES WHEN THE CAR IS TURNED OFF. ALL THIS HAPPENS WHEN IT HAS BEEN RAINING HEAVILY FOR A WHILE. I HAVE SEEN REPORTS FROM OTHER OWNERS THAT THIS IS HAPPENING TO THEM SO I'M REPORTING IT TO YOU. SINCE THE WINDSHIELD WIPER DOESN'T WORK WHEN IT IS RAINING, THIS COULD BE A BAD PROBLEM. *JB

LEAKY WINDSHIELD CAUSED ELECTRICAL FAILURE OF THE GENERAL ELECTRONIC MODULE, CAUSING MOST SYSTEMS IN VEHICLE TO MALFUNCTION, INCLUDING TRANSFER CASE SWITCHING, TRANSMISSION SHIFTING. FORD, NOR ADVANTAGE WARRANTY COMPANY WOULD STAND BEHIND THE COST OF THIS FAILURE BROUGHT ON BY POOR QUALITY IN MANUFACTURING. *NM

WHILE DRIVING MY 2001 FORD EXPEDITION WITH A 5.4 LITER ENGINE, THE SPARK PLUG BLEW OUT OF THE HEAD AND DAMAGED IT. THE VEHICLE HAS BEEN WELL KEPT AND FROM SOME RESEARCH I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD ENGINES. I FEEL IT NEEDS TO BE INVESTIGATED, IF THIS IS A RECURRING PROBLEM THERE NEEDS TO BE A RECALL OR FORD SHOULD PAY FOR REPAIRS. REPAIR COST APX. 3,700.00. *JB

I HAVE A 2001 FORD EXPEDITION WITH OPTIONAL SIDE AIR BAGS. WHILE I WAS SITTING IN THE FRONT PASSENGER SEAT MY SIDE AIR BAG DEPLOYED AS THE DRIVER STARTED THE CAR. NOTHING WAS DONE YET TO CORRECT THE FAILURE. *JB

2001 FORD EXPEDITION LEAKAGE FROM WINDSHIELD INTO INTERIOR OF VEHICLE ON BOTH DRIVER AND PASSENGER SIDES. SERVICED BY CELLA FORD NEW BERN NC ON 10-12-05. COST OF REPAIR $225.00. *JB

WINDSHIELD WIPERS, RADIO, CLOCK, ALL STOP WORKING DUE TO WATER LEAK. IT WAS RAINING FOR SEVERAL HOURS. IN ADDITION, THE AC BLOWER WAS RUNNING WITH THE ENGINE OFF AND WITH NO KEYS IN THE IGNITION. DEALER FIXED WINSHIELD WATER LEAK AND INSTALLED SOP PARTS GEM MODULE AND CJB; ALSO REPLACED CENTRAL JUNCTION BOX. DESPITE ALL THIS, IN TWO OTHER OCCASIONS, THE AC CONTINUED TO RUN WITHOUT THE KEY IN THE VEHICLE. THIS WAS FINALLY FIXED. OLD PARTS ARE NOT AVAILABLE. *NM

ON MAY 18 2005 MY 2001 FORD EXPEDITION VIN #[XXX] STOPPED WORKING WHILE AT A LOCAL WALMART STORE I HAD TO CALL ROADSIDE ASSISTANCE TO TOW MY VEHICLE TO MY HOME BEING THAT IT WAS ABOUT 11 PM AND NO SHOPS WERE OPEN I HAD THE VEHICLE TOWED TO MY ADDRESS AND PARKED IN THE DRIVEWAY. THE NEXT EVENING WHILE PARKED IN THE DRIVEWAY UNDRIVEN OR STARTED FOR 24 HOURS A NEIGHBOR RAN INTO MY HOME TO GET MYSELF AND MY CHILDREN OUT OF OUR HOME. SCREAMING THAT OUR TRUCK WAS ON FIRE IN THE DRIVEWAY PARKED DIRECTLY IN FRONT OF THE GARAGE. AFTER PULLING MY FAMILY OUT WE THEN CALLED 911. WHERE THE LOCAL FIRE DEPT WAS SENT OUT TO OUR HOME TO PUT OUT THE FIRE. THE FIRE MARSHALL AT THAT TIME TOLD US WHERE THE HOT POINT WAS AND THAT WE SHOULD CONTACT FORD. I CONTACTED FORD IMMEDIATELY THAT MORNING AND THEY DENIED ANY PART OF A RECALL FOR THAT OR MY OTHER 98 FORD EXPEDITION. WE THEN CONTACTED SHERRY PULLEN AT NHTSA TO TRY TO GET ASST. IN THIS MATTER WE ALSO HAD OUR 98 FORD EXPEDITION TOWED TO THE LOCAL FORD DEALER AFTER THIS IN FEAR OF THIS HAPPENING AGAIN. AND THEY REPLACED THE SWITCH AT NO CHARGE TO US AND SAID THERE WAS A RECALL SENT TO THEM BY FORD. I FAXED THE WORK ORDER AND ALL INFO TO SHERRY PULLEN. AND WEEKS LATER SAW ON THE NEWS THAT FORD DID EXPAND THERE RECALL TO INCLUDE BOTH OF MY VEHICLES. I HAVE CONTACTED FORD ON NUMEROUS OCCASIONS WITH NO RESPONSE AND HAVE ALSO FILED COMPLAINTS WITH THE BBB AS WELL AS THAT ATTORNEY GENERAL'S OFFICE. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED WHILE USING THE TURN SIGNALS, THE TURN SIGNAL SWITCH MALFUNCTIONED. WHILE TURNING THE STEERING WHEEL, THE TURN SIGNAL SWITCH DISENGAGED BEFORE COMPLETING THE CURVE. THE TURN SIGNAL SWITCH PERMANENTLY MALFUNCTIONED AND IS INOPERABLE. THE CONTACT SPOKE WITH THE DEALER VERBALLY ON THE PHONE ABOUT THE PROBLEM. THE VEHICLE IS SCHEDULED FOR INSPECTION AND REPAIR.