2002 FORD EXPEDITION Complaints

View complaints related to 2002 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2002 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPEDITION
    - LA QUINTA, CA

    CONTINENTAL TIRE/ GRABBER AW DOT ADT044T4001. WHILE DRIVING ON I10 WITH MY WIFE AND FOUR SMALL SONS, TREAD PEELED AWAY FROM R/R TIRE AND CAUSED $5,900 IN DAMAGE TO R/R FENDER AREA. *LA

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - CHULA VISTA, CA

    WE PURCHASED OUR 2002 5.4L EXPEDITION ON OCTOBER 13,2001. ON APPROXIMATELY 5 OCCASIONS, WE HAVE BEEN AT A STOP WITH THE BRAKE PEDAL DEPRESSED. THE ENGINE SUDDENLY ACCELERATED, CAUSING THE VEHICLE TO LURCH FORWARD REQUIRING YOU TO APPLY ADDITIONAL PRESSURE TO THE BRAKE PEDAL TO AVOID COLLISION OR FURTHER UNWANTED MOVEMENT OF THE VEHICLE. IT IS VERY STRESSFUL TO DRIVE, THINKING THAT IT WILL HAPPEN AGAIN. WE HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF OUR DEALER SEVERAL TIMES. THEY CANNOT DETECT THE PROBLEM AND INDICATED THAT THERE WERE NO SIMILAR COMPLAINTS ON FILE. THE LAST INCIDENT OCCURRED ON ON DEC. 4, 2003. AFTER CONTACTING THE CUSTOMER SERVICE DEPARTMENT AT FORD MOTOR COMPANY, WE REQUESTED THAT THE DEALER INSTALL A FLIGHT RECORDER. I WE FEAR FOR THE SAFETY OF OURSELVES, OF OUR CHILDREN, AND OF OTHERS. TO FURTHER AGGRAVATE THE SITUATION, SERVICE STAFF FROM OUR FORD DEALER HAVE SUGGESTED THAT IT IS DRIVER ERROR (SUGGESTING THAT WE ARE APPLYING PRESSURE TO THE BRAKE AND GAS PEDAL SIMULTANEOUSLY. WE ARE CERTAIN THIS IS NOT THE CASE). PLEASE LET US KNOW OF YOUR FINDINGS AND ANY ADDITIONAL STEPS TO TAKE. THANK YOU. *AK

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - LITTLE ROCK, AR

    SUV WILL SUDDENLY IDLES AT A VERY LOW SPEED - MOSTLY WHEN COMING TO A STOP OR YIELD. THE BRAKES ARE APPLIED WITH MUCH FORCE IN EFFORT TO KEEP VEHICLE FROM LURCHING FORWARD INTO THE REAR END OF ANOTHER VEHICLE. VEHICLE'S ENGINE WILL THEN 'DIE' AND I WILL HAVE TO PUT IT IN NEUTRAL OR PARK TO RESTART. DOES NOT MATTER WHAT THE TEMPERATURE IS. THE VEHICLE DOES THE SPIRADICALLY ABOUT ONCE A WEEK. I'M AFRAID THIS WILL CAUSE AN ACCIDENT IN WHICH MY 5 YEAR OLD IS PRECIOUS CARGO - DAILY.*AK

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - MAGNOLIA, TX

    I REAR ENDED A TRUCK AT ABOUT 35-40 MPH AND NEITHER AIR BAG DEPLOYED. MY VEHICLE IS AT PLANET FORD HERE IN TEXAS AND THEY TOLD ME LAST WEEK THEY WAS GOING TO INVESTIGATE WHY THEY DID NOT DEPLOY. TODAY THEY TOLD ME THAT IT HAS TO BE A DIRECT HIT AND WITH $9,000.00 AND THE WHOLE FRONT FOLDING ON IMPACT I CONSIDER THAT A DIRECT HIT. THEY TOTALED THE VEHICLE I HIT. *LA

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - MANDEVILLE, LA

    WHILE DRIVING AT 35 MPH DRIVER FELT VIBRATION IN THE RIGHT REAR OF THE VEHICLE. RECALL 02T0120000. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPEDITION
    - FORT SMITH, AR

    WHILE AT A COMPLETE STOP WITH FOOT ON BRAKE, ENGINE "REVS" AND LURCHES FORWARD. THIS HAS HAPPENED 5 TIMES OVER THE PAST 2 YEARS. NO ACCIDENTS HAVE OCCURRED. TOOK VEHICLE TO SHOP AFTER THE 4TH TIME BUT THEY FOUND NOTHING. *LA

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - NEVADA, TX

    2002 FORD EXPEDITION: RIGHT FRONT BRAKE(S) MAKING GRINDING NOISE WHEN DRIVING AND IS EXAGGERATED WHEN BRAKING. CALLED DEALER TO SCHEDULE SERVICE. ASKED SERVICE ADVISOR WHY WEAR INDICATOR(S) DID NOT WORK. SERVICE ADVISOR INFORMED ME THAT FORD HAS NOT INSTALLED BRAKES WITH WEAR INDICATORS FOR YEARS. I TOLD THE SERVICE ADVISOR THAT IT IS UNBELIEVABLE THAT A $30K VEHICLE WOULD NOT HAVE BPS WITH WEAR INDICATORS ESPECIALLY SINCE MY 1992 VW JETTA HAS BRAKE PADS WITH WEAR INDICATORS. I REMOVED THE RF TIRE TO EXAMINE THE BRAKE PAD(S) AND DISCOVERED THAT THE BRAKE PAD(S) DO IN FACT HAVE WEAR INDICATORS HOWEVER, THE BRAKE CALIPER IS STUCK WHICH CAUSED THE INSIDE BRAKE PAD TO WEAR PREMATURELY. THIS HAS SCARRED THE ROTOR. *JB

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - CLAREMORE, OK

    GAS GAUGE REGISTERED A HALF OF TANK GAS. SUDDENLY WHILE TRAVELING DOWN A HILL VEHICLE LOST ALL POWER. *AK THE VEHICLE CONSUMED 1/4 TANK OF GAS TO TRAVEL 8 MILES. WHEN THE CONSUMER GOT INTO THE VEHICLE AGAIN, IT READ FULL. AFTER THE VEHICLE LOST POWER WHILE GOING DOWN HILL, IT STARTED UP AGAIN AFTER A COUPLE OF MINUTES. CONSUMER CAME TO THE CONCLUSION THAT SHE IS UNABLE TO DRIVE OR PARK ON A INCLINE (NOSE-DOWN) WITH LESS THAN A 1/2 TANK OF GAS. *PH *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPEDITION
    - DICKINSON, TX

    FORD 2002 EXPIDITION. 52,000 MILES SUN ROOF DRIP TRAY HAS FALLEN LOOSE. RAILINGS AND DRIP TRAYS NEED REPLACING. FORD HAS ISSUED A BULLETIN ON THIS ISSUE AND KNOWS IT IS A PROBLEM, YET REFUSES TO ACKNOWLEDGE A RECALL ON THIS ISSUE. IF SAFETY IS A CONCERN, THEN RAIN INSIDE MY VEHICLE WHILE DRIVING SHOULD BE A GOOD ENOUGH TO SATISFY THAT CONCERN. *AK

    Source: NHTSA WEB SITE
  • 2002 FORD EXPEDITION
    - NEWTOWN, PA

    I AM SICK AND TIRED OF CLOSING MY EYES WHILE DRIVING AT HIGH SPEED BECAUSE YOUR DEPARTMENT NOW ALLOWS PASSENGER VEHICLES TO BLAST ONCOMING TRAFFIC WITH 4 (FOUR) HEADLIGHTS. I CITE IN PARTICULAR THE FORD EXPEDITION WHERE THERE IS NO DIFFERENCE BETWEEN THE UPPER 2 HEADLIGHTS AND THE LOWER 2 SO-CALLED FOG LIGHTS. SOMETIMES, I WILL BLAST MY OWN BRIGHT LIGHTS AT THESE ONCOMING VEHICLES TO LET THEM SEE WHAT THEIR OWN LIGHTS LOOK LIKE. IN RESPONSE, THE ONCOMING CAR OR TRUCK (MERCIFULLY) WILL HIT THEIR OWN BRIGHT LIGHTS WHICH ARE LESS BRIGHT THAN THE COMBINATION OF THEIR LOW BEAMS AND FOG LIGHTS. I REALLY DON'T UNDERSTAND HOW IDIOCY HAS CREPT INTO ALMOST EVERY DEPARTMENT IN FEDERAL, STATE AND LOCAL GOVERNMENT. HOW CAN YOU POSSIBLY THINK THAT IT'S OK TO HAVE *****DOUBLE***** THE AMOUNT OF LIGHT COMING FROM A VEHICLE THAN IN THE PAST. TECHNOLOGY IS GREAT BUT THE HUMAN EYE HAS NOT CHANGED. YOU SHOULD REVIEW THE STUDIES FROM THE MIDDLE OF THE LAST CENTURY TO SEE HOW THEY CAME TO THE AMOUNT OF LIGHT ALLOWABLE UNDER LAW BACK THEN. I'LL BET THEY ACTUALLY USED LOGIC IN THEIR DECISION. WHEN, OH WHEN WILL YOU MORONS EVER MAKE A CORRECT DECISION? MAKE THE USE OF FOG LIGHTS ILLEGAL UNLESS THERE IS ACTUALLY FOG OR OTHER INCLEMENT WEATHER. OTHERWISE, YOU ARE JUST ENDANGERING THE DRIVERS OF VEHICLES WHO ARE FORCED BY YOU IDIOTS TO STARE AT THIS UNREASONABLE AMOUNT OF LIGHT PROCEEDING FROM THESE NEWER VEHICLES. ALL YOU ARE DOING IS CAUSING AN INCREASE IN ROAD RAGE AND LOSS OF FAITH IN AMERICAN GOVERNMENT. *PH

    Source: NHTSA WEB SITE