2000 FORD EXPEDITION Complaints

RAIN LEAKED THROUGH THE WINDSHIELD OF MY 2000 EXPEDITION CAUSING DAMAGE TO THE ELECTRICAL FUSE BOX. MY ELECTRICAL SYSTEM STARTED ACTING WHACKY WHILE DRIVING. THIS WAS A DISTRACTION AND COULD HAVE RESULTED IN A CRASH. FIXING THE PROBLEM RESULTED IN REPLACEMENT OF THE WINDSHIELD AND FUSE BOX/GEM MODULE COSTING APPROXIMATELY $1000. I DID A SEARCH AND THIS SEEMS TO BE COMMON ON THE INTERNET AMONG EXPEDITION OWNERS WITHIN THAT RANGE OF YEAR. I ALSO NOTICED THIS IS COMPLAINT # PE05033 ON THIS SIGHT. *JB

MY CAR WAS IN FRONT OF MY HOUSE NOBODY DROVE THE VEHICLE FOR OVER 12 HOURS IN THE MORNING MY NEIGHBORS CALLED THE POLICE BECAUSE MY CAR WAS ON FIRE. THE CAR IS NOW A TOTAL LOSS. *NM

TWO WEEKS AGO I REPLACED THE SPARK PLUGS ON MY 2000 FORD EXPEDITION AND YESTERDAY WHILE DRIVING TO WORK I NOTICED A LOUD CLANKING NOISE. AFTER INVESTIGATING, I FOUND THAT THE #2 SPARK PLUG HAD BEEN BLOWN FROM THE CYLINDER HEAD. THE EXPEDITION HAS 10300 MILES ON IT AND HAS BEEN VERY RELIABLE.*JB

THIS IS NOT A FORMAL COMPLAINT, YET, BUT AN ATTEMPT TO PREVENT FURTHER COMPLAINTS AND BRING TO ATTENTION A DEFECT IN A VEHICLE I OWN IN AN ATTEMPT TO GET HELP TO FIX THIS DEFECT BEFORE IT HAPPENS! PREVENTATIVE MEASURES MUST BE TAKEN! I WAS MADE AWARE OF A BLOG AT HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML THAT LIST 67 INDIVIDUAL AND SEPARATE ACCOUNTS OF THE SPARK PLUGS IN FORD EXPEDITIONS THAT ARE BLOWING OUT OF THE HEADS!!!! IT HAS BEEN REPORTED HERE BEFORE AND IT SEEMS THAT THE HEADS ARE NOT EQUIPPED WITH ENOUGH THREADS TO HOLD THE SPARK PLUGS!!!!! IT SEEMS ONLY A MATTER OF TIME BEFORE I WILL GET A PHONE CALL FROM MY WIFE SAYING THAT SHE IS STUCK ON THE HIGHWAY WITH SPARK PLUGS BLOWN OUT. PLEASE INVESTIGATE THIS DEFECT BEFORE SOMEONE GETS HURTS. I HAVE THREE SMALL CHILDREN WHO RIDE IN THIS VEHICLE EVERYDAY! PLEASE HELP BEFORE THEY ARE VICTIMS OF A DEFECT THAT CAN BE FIXED!!

2000 EXPEDITION HEATER BLOWER HAD TO BE MANUALLY TURNED OFF AFTER KEYS WERE REMOVED FROM IGNITION. WHEN ATTEMPTED TO START VEHICLE IT WOULD NOT START. *TS THE FUSE BOX WAS RUSTED, CORRODED AND FULL OF WATER. THIS WAS THE RESULT OF THE WINDSHIELD NOT BEING SEALED PROPERLY. *NM

DT*: THE CONTACT STATED IN WET CONDITIONS THE VEHICLE SURGES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP NUMEROUS TIMES FOR INSPECTION. THE DEALERSHIP DETERMINED THE WINDSHIELD WAS NOT THE CORRECT SIZE FOR THE VEHICLE WHEN MANUFACTURED. THE MANUFACTURER WAS ALERTED.

IN EARLY JAN 2006, WE HAVE A POPPING SOUND AND MOVEMENT IN THE STEERING WHEEL OF OUR 2000 EXPEDITION. WE COULD FEEL IT MOVING IN THE STEERING WHEN DRIVING AND WERE CONCERNED. WE HAVE AN EXTENDED WARRANTY ON OUR EXPEDITION SO WE TOOK IT TO GERMAIN FORD IN COLUMBUS, OHIO. THEY SAID THE LEFT FRONT STABILIZER LINK BOLT HAD BROKE IN HALF AND THE STABILIZER BAR WAS SLIPPING ON AND OFF CAUSING THE MOVEMENT AND SOUND. THEY TOLD ME THIS WAS NOT A WARRANTY ITEM. MY EXPEDITION HAS ONLY 51,000 MILES AND IS DRIVEN BY MY WIFE TO WORK. AT THE SAME TIME THE DEALER TOLD ME BY BALL JOINTS NEEDED TO BE REPLACED. I SAID HOW CAN A STEEL BOLT IN THE STEERING LINKAGE ACTUALLY BRAKE AND NOT BE COVERED? I ASKED FOR THE SERVICE MGR AND HE ACTUALLY SAID TO ME "THEY DON'T MAKE THINGS LIKE THEY USE TO". I THEN RECALLED A SERVICE NOTICE SOME TIME BACK ABOUT SOMETHING IN THE FRONT END OF EXPEDITIONS SO I LOOKED THROUGH MY FILES. SURE ENOUGH, FORD SENT OUT A SERVICE BULLETIN IN 6-04 "TITLED TIE ROD INSPECTION PROCEDURE". WHILE THE SERVICE BULLETIN COVERS A COUPLE ITEMS IT BELIEVE IT SHOWS FORD KNEW THEY HAD A PROBLEM WITH THE FRONT ENDS AND SENT OUT A SERVICE NOTICE TO EXCUSE THEMSELVES AND TO AVOID PAYING FOR REPAIRS. WHEN THE DEALERSHIP TOLD ME THEY WOULD NOT COVER, I CALLED THE WARRANTY HOTLINE. THE REPRESENTATIVE TOLD ME "BALL JOINTS ARE WEARING OUT SOONER THEN THEY WOULD EXPECT" BUT IT WAS NOT A WARRANTY ITEM SO I HAD TO GET THOSE REPAIRED AS WELL. IN SUMMARY, I BELIEVE THE BOLT BREAKING COULD BE A SAFETY ISSUE AND THAT FOR A CUSTOMER TO SPEND $800 TO REPLACE A BROKEN BOLT IN THE FRONT LINKAGE AND BALL JOINTS ON AN EXCELLENT CONDITION VEHICLE WITH ONLY 51,000 MILES IS OUTRAGEOUS. I AM GUESSING OTHER EXPEDITION OWNERS ARE EXPERIENCING THE SAME PROBLEM AND WOULD LIKE TO FILE A COMPLAINT FOR GETTING FORD TO REIMBURSE THE $800 I HAD TO SPEND IN REPAIR. *JB

FIRE TO A 2000 FORD EXPEDITION. OWNER STATES THAT THE VEHICLE HAD BEEN PARKED IN THE CARPORT FOR ABOUT 20 MINUTES WHEN HE NOTICED FIRE DRIPPING DOWN UNDER THE ENGINE COMPARTMENT NEAR THE LEFT FRONT TIRE. THE VEHICLE WAS DESTROYED BY FIRE AND THE FIRE SPREAD TO THE HOUSE RENDERING IT A TOTAL LOSS. OWNER ALSO REPORTS ONLY ISSUE WITH VEHICLE WAS THAT THE CRUISE CONTROL STOPPED WORKING SERVERAL DAYS PRIOR TO THE FIRE. *JB

DT*: THE CONSUMER STATED THE VEHICLE WILL NOT SHIFT FROM PARK TO DRIVE PERIODICALLY. UPON INSPECTING THE VEHICLE, THE CONSUMER NOTICED THE # 5 FUSE WAS BLOWN. AFTER REPLACEMENT OF THE FUSE, THE VEHICLE SHIFTED PROPERLY. HOWEVER, THE FUSE BLEW SHORTLY AFTER BEING REPLACED. THE FUSE WAS REPLACED FIVE TIMES BEFORE THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP FOR INSPECTION. THE SERVICE DEALER CONFIRMED THE FUSE HAD BLOWN. *JB

WINDSHIELD LEAKING WATER WHICH BLEW OUT FUSE BOX AND GEM CAUSING ERRATIC BEHAVIOR IN WINDSHIELD WIPERS, RADIO, HEATER, AIR CONDITIONER, OVERDRIVE, TRANSMISSION, SPEEDOMETER, ODOMETER, RPM GAUGE, AND IT ALSO LED TO OUR PCM HAVING TO BE REPLACED. REPLACED WINDSHIELD, FUSE BOX, GEM, PCM. COST US 1700.00 DOLLARS. TWO WEEKS LATER AFTER A RAINY NIGHT IT IS AT THE DEALER AGAIN. *NM