2017 FORD EXPEDITION Complaints

PROBLEM OCCURRED WHEN VEHICLE WAS IN MOTION AND STOPPED. A/C BLOWER MOTOR STOPPED WORKING AFTER 2.5-3 YEARS. WHEN GOING TO CHECK, AREA WAS EXTREMELY HOT TO THE TOUCH. TOOK TO DEALER AND THEY REPLACED THE BLOWER MOTOR. SEEMS TO ME THAT THIS SHOULDN'T OCCUR ON SUCH A YOUNG VEHICLE (UNDER 55K). COULD HAVE STARTED A FIRE. ADDITIONALLY, THE REAR A/C UNIT OVER THE 3RD ROW SEAT WENT BAD. TOTAL COST TO REPAIR $1300.

WHEN DRIVING MY FORD EXPEDITION WOULD AUTOMATICALLY DOWNSHIFT WITH NO WARNING AT HIGH SPEEDS. WHEN DOING 55MPH IT DOWNSHIFTED, AND THREW ME THE DRIVER ALMOST INTO THE STIRRING WHEEL. AT ANOTHER TIME IT THREW MY 11 YEAR OLD SON INTO THE DASH. IT FELT LIKE YOU WAS GETTING REAR ENDED WITH A BAD CASE OF WHIPLASH.

TL* THE CONTACT OWNED A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD AUTOMATICALLY DOWNSHIFT AND STALL WHEN TRAVELLING ON THE HIGHWAY AT 70 MPH. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO THE TRANSMISSION LEAD FRAME AND RECOMMENDED A REPLACEMENT. THE SUDDEN DOWNSHIFT CAUSES THE CONTACT'S BODY TO SLAM INTO THE STEERING WHEEL AND CONSOLE. THERE ARE CURRENTLY NO RECALLS ON THE VEHICLE. THE CONTACT WOULD BE TAKING THE VEHICLE TO THE SHOP FOR REPAIRS. MANUFACTURER HAS NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

VEHICLE WAS 18 MONTHS OLD, MANUFACTURED IN JULY 2017, ISSUE AROSE IS DECEMBER 2019. THE POWER STEERING WENT OUT. WE WERE TOLD IT WAS DUE TO A CORRODED POSITIVE BATTERY CABLE. WE BOUGHT A WARRANTY BUT THE REPAIRS WERE NOT COVERED BY THE WARRANTY BECAUSE IT IS CONSIDERED A "MAINTENANCE ISSUE." THE REPAIRS COST ABOUT $1,000.

FRONTAL CRASH WITH CONSIDERABLE DAMAGE TO THE VEHICLE. APPEARS AIR BAGS ATTEMPTED TO DEPLOY AS CAB FILLED WITH GAS AT IMPACT, AND DEPLOYMENT SITES APPEAR DAMAGED (MELTED, BURNED, ETC), BUT NO BAG DEPLOYMENT. THIS WAS THE RESULT OF VEHICLE 1 CROSSING PATH OF 2 WHILE BOTH TRAVELING IN THE SAME DIRECTION AT 65+ MPH ON I-285 IN ATLANTA,GA, UNTIL DRIVER 1 FELL ASLEEP FAILING TO MAINTAIN THEIR LANE CROSSING IN FRONT OF AND IMPACTING VEHICLE 2.

EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON ITS OWN WAS A SAFETY FEATURE. AS I PULLED TO THE SIDE OF AN UNPAVED CITY ROAD, I HAD MY FOOT ON THE BRAKE BUT NOT IN THE PARKING GEAR. THE CAR WAS STATIONARY AS MY SISTER EXITED THE CAR AND TO INSPECT THE TIRES. THE RIGHT REAR PASSENGER TIRE WAS FULLY DEFLATED. MY TWO DAUGHTERS WERE ABOUT TO GET OUT OF THE CAR SO HAD UNFASTENED THEIR SEATBELTS. THIS IS WHEN THE CAR MADE A QUICK SUDDEN JERK FORWARD, I PRESSED MY FOOT ON BRAKE TO MAKE SURE THE CAR WAS AT A COMPLETE STOP AND THAT WAS WHEN IT FELT LIKE A FORCE HAD PUSHED THE CAR TO TOP SPEED, AN SUDDEN UNINTENDED AND FORCEFUL ACCELERATION. I ATTEMPTED TO BRAKE BUT I HAD NO CONTROL. I WAS TRYING TO AVOID HITTING THE POLE, BUT ALSO HAD NO CONTROL OVER THE STEERING WHEEL. THE CAR COLLIDED WITH A WATER VALVE/POLE AND CHAIN LINK FENCE AT TOP SPEED.

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER'S DOOR FREQUENTLY OPENED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THURBY'S RIVERSIDE FORD (4497 NATIONAL PIKE, MARKLEYSBURG, PA 15459, (800) 531-3303) WHERE IT WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES), WHICH APPLIED TO THE 2015 FORD F-150. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000.

AT TIMES WHEN MAKING A LEFT TURN THE LEFT FRONT WHEEL LOCKS UP IN THE TURNING POSITION FOR SEVERAL SECONDS AND TRYING TO STEER OUT OF THE LEFT TURN IS IMPOSSIBLE UNTIL THE WHEEL RELEASES ON IT'S OWN. VEHICLE IS IN MOTION AT THE TIME OF ALL INCIDENTS, ON CITY STREETS, IN PARKING LOTS, DRIVEWAYS. REASON UNKNOWN.

CAR WILL DOWNSHIFT TO 1ST GEAR, ENGINE RPM WILL GO TO 8000, AND LOSS OF POWER. THIS IS A MAJOR CONCERN WITH WINTER COMING ON, WHEN ONE TRAVELS ON ICE OR SNOW AND CAR DECIDES TO DOWNSHIFT, GUESS WHAT, ONE WILL WRECK!! HAS BEEN TO TWO DEALERSHIPS FOR A TOTAL OF 23 DAYS AND THEY CANT FIND ANYTHING. NO CODES ARE STORED. ALSO FROM TIME TO TIME WHEN STARTING ALL ELECTRICAL POWER WILL COME ON BUT NO START. TAKE KEY OUT WAIT A FEW MINUTES THEN KEY WORKS.

VEHICLE SUDDENLY SLOWED FROM 35MPH TO 4MPH AND WRENCH LIGHT WENT ON. LIMPED 1 MILES TO NEAREST FORD DEALER WHOSE SVC DEPT WAS CLOSED ON SAT. WHILE WAITING FOR A RIDE HOME(60 MILES) I RESTARTED VEHICLE AND HOUR LATER AND DROVE FOR 2 MILES. ALL SEEMED FINE BUT AFTER READING MULTIPLE REPORTS OF PEOPLE THAT ATTEMPTED TO DRIVE IN THE SAME CIRCUMSTANCES,ONLY TO BE STRANDED,I DECIDED TO LEAVE IT AT THE DEALER. THEY GOT TO IT ON TUESDAY, AND TOLD ME NO ERROR CODES WERE AVAILABLE, THEREFORE THEY COULD NOT DO ANYTHING. THEY DROVE A 38 MILE TEST WITH NO ISSUES. SINCE THE THROTTLE BODY PROBLEM IS WELL DOCUMENTED ON 3.5L ENGINES I BELIEVE THIS IS A MATTER OF DEALER NOT BEING ABLE TO GET PAID FROM FORD RATHER THAN NOT BEING ABLE TO FIX THE PROBLEM. 60K EMISSION WARRANTY APPLIES VEHICLE MILEAGE 53K. REPORTED TO FORD CUSTOMER COMPLAINT DEPT(INDIA) AND I HAVE A CASE #. THERE HAS BEEN NO RECALL BUT THERE ARE A LOT OF CASES REPORTED ON LINE ON THIS ISSUE. I BELIEVE IT IS A DANGEROUS CONDITON THAT SHOULD BE TAKEN CARE OF BY FORD IMMEDIATELY. SERVICE MGR AT ANOTHER DEALERSHIP TOLD ME IT HAPPENED TO HIM IN THE LEFT LANE OF THE FREEWAY- ALSO "WE DO A LOT OF THEM, BUT FORD WON'T PAY FOR THE REPAIRS WITHOUT A TROUBLE CODE.I AM PICKING THE VEHICLE UP TODAY AND AM VERY CONCERNED ABOUT ITS RELIABILITY. I LIVE IN RENO NV AND DRIVE IN REMOTE AREAS FREQUENTLY,OFTEN WILL NO CELL SERVICE.