2000 FORD EXPEDITION Complaints

WATER LEAKAGE DOING DAMAGE TO THE GEM MODULE AND JUNCTION BOX. DEALERSHIP ADVISED ME THE LEAKAGE WAS FROM THE WINDSHIELD AREA. VEHICLE HAS A "NEW" WINDSHELD AND THE DAMAGED AREA HAD "OLD" RUSTY DAMAGE. BOTH ELECTRONIC ITEMS WERE REPLACED AT THE EXPENSE OF $730.11 (FORD DEALERSHIP). *NM

WHEN RAINING CAR ELECTRICAL SYSTEM COMES ON BY ITSELF-DASH LIGHTS, HEATER FAN, DOOR ENTRY SOUNDS. CAR IGNITION TURNS OVER BUT WILL NOT START. I HAVE HAD THE WINDSHIELD TAKEN OUT AND REPLACED MORE THAN ONCE, THE GEM MODULE AND FUSE BOX REPLACED, NUMEROUS TOWING BILLS AND MAJOR INCONVENIENCE. I HAVE SPENT $1500 APPROX. TO SAY NOTHING OF THE VALUE OF MY TIME. THE FORD DEALER WILL NOT CONTINUE TO CORRECT THE PROBLEM NOR WILL HE OFFER A REFUND FOR REPAIRS. AS THE OWNER OF ALMOST TWENTY PERSONAL AND BUSINESS VEHICLES, I CAN'T BELIEVE FORD WILL NOT GET THIS ISSUE RESOLVED FOR MYSELF AND THE MANY OTHER EXPEDITION OWNERS WITH SIMILAR COMPLAINTS. I WILL NO LONGER BE A FORD CUSTOMER AND WILL REPLACE THIS AND THE OTHER FORD VEHICLES IN OUR FLEET WITH ANOTHER BRAND UNLESS FORD DOES SOMETHING TO CORRECT THE PROBLEM QUICKLY. SB. *NM

I OWN A 2000 FORD EXPEDITION WITH A 5.4L ENGINE. I HAD HEARD OF THE PROBLEM WITH THESE ENGINES BLOWING SPARK PLUGS OUT OF THE PASSENGER SIDE HEAD. I HAD ALL OF THE SPARK PLUGS REPLACED IN JANUARY 2005 BY A FORD DEALER TO PREVENT A SPARK PLUG FROM INVOLUNTARILY REMOVING ITSELF FROM MY ENGINE. ON JANUARY 4TH, 2006 A SPARK PLUG BLEW OUT OF THE ENGINE'S HEAD ON THE PASSENGER SIDE. MY WIFE WAS TURNING ONTO THE HIGHWAY AT THE TIME. AFTER CONTACTING FORD AND MY FORD DEALER, I REALIZED THAT FORD HAS NOT TAKEN OWNERSHIP OF THIS WELL KNOWN PROBLEM. I HAVE REPLACED MY ENGINE WITH A USED ENGINE THAT HAS LOWER MILES. *NM

DT: CONTACT STATED WHENEVER IT RAINED 2000, FORD, EXPEDITION LEAKED RAIN WATER. THE RAIN LEAKED IN ON RIGHT SIDE OF THE VEHICLE AROUND THE BOTTOM OF THE WINDSHIELD ABOVE THE DRIVER'S DASHBOARD. THE LEAK SHUT OFF THE ELECTRICAL SYSTEM. THIS WAS OBSERVED ON JANUARY 2, 2006. THE VEHICLE HAS BEEN TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE CONTACT WAS TOLD BY THE MECHANIC THAT THIS WAS A MANUFACTURING DEFECT.*AK

WHEN IT RAINED OR SNOWED WINDSHIELD WOULD LEAK WATER ON TO FUSE BOX CAUSING ACCESSORIES SUCH AS THE BLOWER, ODOMETER AND RADIO TO WORK WHEN CAR WAS NOT STARTED. CAR WOULD ALSO INTERMITTENTLY NOT START. *JB

BEGINNING APRIL 2005, OUR 2000 FORD EXPEDITION HAS HAD ELECTRICAL PROBLEMS THAT OCCUR ALMOST ANY TIME IT RAINS. THE WATER LEAKS UNDER THE HOOD AND SHORTS OUT THE TRUCK. WE HAD TO REPLACE THE GEM MODULE AND FUSE BOX AT OUR EXPENSE SINCE THE TRUCK WAS OUT OF WARRANTY. OUR MECHANIC CANNOT REPLICATE THE LEAK AFTER MANY ATTEMPTS AND HE EVEN WENT TO A FORD DEALERSHIP FOR THEIR ASSISTANCE. THEY ALSO COULD NOT SOLVE THE PROBLEM. OUR TRUCK HAS BEEN TOWED NUMEROUS TIMES TO OUR MECHANIC DEAD ON ARRIVAL. THE TRUCK IS COMPLETELY UNRELIABLE IF IT RAINS. THIS IS A KNOWN PROBLEM. WE HAVE SEEN DISCUSSIONS ABOUT IT ON VARIOUS WEBSITES. WE WROTE TO FORD AFTER THE FIRST OCCURRENCE BUT FORD SAID THEY WOULD NOT TAKE RESPONSIBILITY FOR IT. OUR MECHANIC HAS BEEN EXTREMELY HELPFUL AND UNDERSTANDING ABOUT THIS, BUT AT SOME POINT, IF I WERE HIM, I WOULD CLOSE MY SHOP IF I SAW OUR TRUCK COMING ON THE BACK OF A TOW TRUCK ONE MORE TIME. *JB

DT: THE SEAT BELTS, SHOULDER AND LAP BELTS OF THE THIRD ROW ON 2000 FORD EXPEDITION CONTINUOUSLY RETRACTED AND LOCKED ON THE CONTACT'S DAUGHTER. THE VEHICLE WAS RUNNING AT THE TIME. THE SEAT BELT WAS SO TIGHT IT HAD TO BE CUT SO THAT THE CONTACT'S COULD GET OUT OF THE CAR.*AK

ON SEVERAL OCCASIONS MY LIGHTS AND/OR RADIO AND OR WIPERS WOULD GIVE OUT DURING A RAIN STORM. ON THE LAST OCCASION MY CAR'S ELECTRICAL SYSTEM FAILED AND MY CAR TURNED OFF. I COULD NOT RE-START UNTIL NEXT DAY. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT WATER HAD SEEPED IN BETWEEN THE WINDSHIELD AND INTO THE ELECTRICAL CONTROL BOX. THEY WOULD HAVE TO REMOVE THE WINDSHIELD, RE-CAULK IT, REPLACE THE GEM AND FUSE BOXES AND THAT WOULD TAKE CARE OF THE PROBLEM. THIS WAS NOT UNDER WARRANTY BECAUSE THE CAULKING HAD DETERIORATED WITH TIME AS IT NORMALLY WOULD. I'VE HAD CARS FOR 10 TO 15 YEARS AND THE CAULKING ON THE WINDSHIELD HAS NEVER DETERIORATED LIKE THIS. THE SUV IS ONLY 4 YRS OLD ANYWAY. MY PROBLEM WAS COMPOUNDED BY THE FACT THAT THEY BROKE THE WINDSHIELD DURING THIS PROCESS AND I WAS STUCK FOR THAT COST ALSO. TOTAL OF $1,223.67. *JB

ON AUGUST 7, 2005, MY WIFE, 3 YEAR OLD SON AND I DROVE OUR 2000 FORD EXPEDITION UP TO WISCONSIN TO MY UNCLE'S LAKE COTTAGE. THE TRIP WAS AROUND 120 MILES ONE WAY. WE DROVE HOME, ANOTHER 120 MILES, AND PARKED THE EXPEDITION IN OUR GARAGE ABOUT 7:30 PM. IT HAD RUN FLAWLESSLY, AND THERE WERE NO PROBLEMS EVIDENT WITH THE VEHICLE. AT ABOUT 2:30 AM ON AUGUST 8, MY WIFE AND I AWOKE TO THE SOUND OF OUR SMOKE DETECTORS IN OUR HOUSE, AND THE HOUSE WAS FILLED WITH SMOKE. MY WIFE RAN AHEAD OF ME OUT OF THE HOUSE, AND I CRAWLED INTO OUR SON'S ROOM DOWN THE HALL. HE WAS STILL ASLEEP, AND I REACHED UP, FELT HIS BODY, GRABBED HIM AND TORE DOWN THE STAIRS OUT THE FRONT DOOR. OUR NEIGHBORS WERE ALREADY OUTSIDE AS THEY HAD HEARD CRACKLING AND BANGING FROM THE GARAGE- IT WAS TOTALLY SWALLOWED BY FLAMES. I HAD A '98 F-150 4X4 THAT WAS PARKED OUTSIDE THE GARAGE, AND WHEN THE GARAGE DOOR FELL AND THE WHOLE HOUSE WENT UP IN FLAMES, IT CAUGHT ON FIRE TOO AND WAS TOTALED. THE FIRE DEPARTMENTS FROM 5 TOWNS ALL SHOWED UP AND PUT THE FIRE OUT. BY THE TIME THEY ARRIVED, OUR HOUSE AND BOTH VEHICLES WERE COMPLETELY DESTROYED, AND THE EAST SIDE OF OUR NEIGHBOR'S HOUSE HAD THE SIDING, WINDOWS AND ROOFING BURNED OFF.....THAT HOUSE IS OVER 75 FEET AWAY FROM OURS. MY WIFE, MY SON, OUR DOG, AND I ALL GOT OUT SAFE - WE LOST OUR FAMILY CAT. WE LOST NEARLY EVERY SINGLE MATERIAL POSSESSION WE OWN IN THIS FIRE....AND FURTHER INVESTIGATION BY OUR INSURANCE COMPANIES AND FORD HAVE DEEMED IT WAS INDEED THE CRUISE CONTROL SWITCH THAT STARTED THE FIRE. WE NOW ARE LIVING IN A RENTAL HOUSE WAITING FOR OUR BURNED HOUSE TO BE REBUILT....IT HAS BEEN NEARLY 4 MONTHS AND NOTHING HAS BEEN DONE DUE TO PERMIT COMPLICATIONS. *JB

LTR FM PATRICIA BLUE-BILAL (NC) REQUEST RECALL OF THE 2000 FORD EXPEDITION AIR RIDE SUSPENSION SYSTEM, ALSO REQUEST REIMBURSEMENT FOR REPAIRS. *TS THE REAR AIR RIDE SUSPENSION HAS BEEN REPLACED ON 8 DIFFERENT OCCASIONS. *JB