2000 FORD EXPEDITION Complaints

DT: THE CONTACT STATES THERE IS RECALL ON THE VEHICLE CONCERNING THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE NHTSA CAMPAIGN ID # IS 05V017000. THE PARTS NEEDED TO REPAIR THEIR VEHICLE WAS NOT AVAILABLE AT THEIR LOCAL DEALERSHIP. THE CONSUMER HAS SPOKEN TO THE MANUFACTURER WHO HAS CONFIRMED THE PARTS ARE NOT AVAILABLE AT THIS TIME. *JB

I RECEIVED INFO FROM NHTSA THAT THERE ARE PERFORMANCE ISSUES REGARDING MY FORD EXPEDITION. THESE INCLUDE THE FAILURE OF REAR WINDSHIELD WIPER TO WORK AND FAILURE OF RADIO LIGHTS. *NM

DETAILS: THE ELECTRICAL SYSTEM CAME ON WHEN THERE WAS NO KEY IN THE IGNITION. THE RADIO AND AIR CONDITIONER WERE ALSO ON. THE LIGHTS CAME ON AND THE EXPEDITION WAS TRYING TO START ITSELF. IT CONTINUED ALL NIGHT AND THE NEXT DAY, THE POLICE WERE CALLED AND LOOKED AT IT, AND THEY SAID NO TAMPERING WAS DONE. THE BATTERY FINALLY DIED AND I HAD TO BUY A NEW BATTERY. MY EXPEDITION IS CURRENTLY AT MULLINEX FORD IN APOPKA, FL. THEY ARE STILL TRYING TO FIGURE OUT WHAT HAPPENED. I FOUND MANY COMPLAINTS ABOUT THE SAME OCCURRENCE, PROBLEMS WITH ELECTRICAL DUE TO A LEAKY WINDSHIELD. I FEEL THAT THIS IS A DEFECT AND FORD SHOULD HELP ME WITH THE COST OF THIS REPAIR. I DON'T MIND PAYING FOR REPAIRS IF THEY ARE WITHIN NORMAL LIMITS, BUT DUE TO ALL THE OTHER COMPLAINTS AND SERVICE BULLETINS I DO NOT BELIEVE THAT THIS IS A NORMAL CAR REPAIR. RECALL DATE: MAY 13, 1998 COMPONENT: WHEELS:LUGS/NUTS/BOLTS POTENTIAL UNITS AFFECTED: 1520000 SUMMARY: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES AND LIGHT DUTY PICKUP TRUCKS. THE LUG NUTS ON THESE VEHICLES MAY NOT CREATE SUFFICIENT CLAMP LOAD ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ROTOR MOUNTING SURFACE. CONSEQUENCE: THIS CAN RESULT IN THE LOOSENING OF LUG NUTS, STUD FATIGUE FAILURE, AND THE POTENTIAL FOR A WHEEL SEPARATION FROM THE VEHICLE, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY: OWNERS OF THESE VEHICLES WILL BE RECEIVING TWO NOTIFICATIONS. THE FIRST NOTIFICATION, WHICH BEGAN IN MAY 1998, WILL PROVIDE AN INTERIM REPAIR PROCEDURE UNTIL PARTS BECOME AVAILABLE. THIS INTERIM PROCEDURE CAN BE COMPLETED BY OWNERS OR THEIR DEALERS. IT SPECIFIES THAT THE LUG NUT TORQUE MUST BE VERIFIED TO BE 100 LBS. THEN THE LUG NUTS NEED TO BE TIGHTENED AN ADDITIONAL 1/8 TO 1/4 TURN MORE. THERE WILL BE A SECOND OWNER NOTIFICATION, WHICH IS EXPECTED TO BEGIN JULY 20, 1998, UNDER WHICH DEALERS WILL INSPECT THE WHEEL STUDS AND REPLACE THE WHEEL LUG NUTS. NOTES: FORD MOTOR COMPANY. *JB

WATER IS LEAKING UNDER THE WINDSHIELD CAUSING ELECTRICAL COMPONENTS TO MALFUNCTION. THREE FORD DEALERS WE SPOKE WITH, ALONG WITH A FRIEND WHO OWNS AN AUTO REPAIR SHOP AND ANOTHER WHO REPLACES WINDSHIELDS ARE ALL VERY FAMILIAR WITH THIS PROBLEM. *JB

I WAS DRIVING HOME AFTER WORK TRAVELING AT APPROXIMATELY 55 MPH. AN ONCOMING CHEVROLET PICK UP TRUCK MADE A LEFT HAND TURN INTO MY PATH OF TRAVEL. I HIT THE TRUCK BROAD SIDE ON THE PASSENGER SIDE SPINNING HIM INTO A 3RD VEHICLE. UPON IMPACT THERE WAS NO DEPLOYMENT OF THE AIRBAGS ON THE DRIVER OR PASSENGER SIDE. THE VEHICLE HAS BEEN TOTALED, THEREFORE NO REPAIRS. *JB

RECALL CAMPAIGN 05V017000 CONCERNING FORD CRUISE CONTROL DEACTIVATION SWITCH. VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY NEXT TO ANOTHER VEHICLE. BOTH VEHICLES WERE TOTALLY DAMAGED DUE TO THE FIRE. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE CAUSE OF THE FIRE WAS NOT DETERMINED.*AK *JB

ROLLING UP DRIVER WINDOW-CLICKING NOISE/TICKING IN FRONT END DURING SLOW TURNS-SLOWING DOWN/ENGINE VIBRATION AND ROARING ON ACCELERATION/ACCELERATOR STICKING WHILE USING CRUISE CONTROL/ELECTRICAL PROBLEMS(I.E-WINDOWS ROLLING UP AND DOWN W/OUT PROMPTING, DOOR LOCKS INOPERABLE, RUNNING BOARD LIGHTS FLASHING ON AND OFF OR NON-FUNCTIONING, ILLUMINATED TEMP. AND COMPASS FLASHING OR NON-FUNCTIONING, FAN IN A/C RUNNING FOR NO REASON W/VEHICLE OFF AND KEYS OUT OF IGNITION, INDICATOR LIGHTS IN DASH FLASHING ON AND OFF, WIPERS OPERATING W/OUT PROMPTING, REAR WINDOW WIPER NON-FUNCTIONING, STEREO ONLY WORKING IN PARK AND REVERSE OR NOT AT ALL, ELECTRICAL CLICKING NOISE UNDER THE DASH, LEFT BLINKER FASTER THAN THE RIGHT)/BLACK FOAM SUBSTANCE COMING FROM A/C VENTS/THUMPING NOISE RIGHT WIPER WHEN IN USE. THE PROBLEMS HAVE BEEN REPORTED TO FORD DEALER AND THEY STATED IT WAS A BAD GEM MODULE AND TOLD US THAT IT WAS GETTING WET. THEY STATED TO DISCONNECT THE BATTERY WHEN THE VEHICLE IS PARKED. THESE PROBLEMS ARE WORSE WHEN IT RAINS. THEY ALSO STATED THAT THIS WILL HAPPEN IF IT IS HUMID. WE LIVE IN FLORIDA, I DON'T THINK THAT WE SHOULD HAVE TO DISCONNECT THE BATTERY EVERYTIME WE PARK THE VEHICLE. BUT IF WE DON'T, WE HAVE ALL OF THIS GOING ON WHEN THE VEHICLE IS OFF AND THEN THE BATTERY GOES DEAD. I WAS DRIVING ON THE HIGHWAY AND ALL OF THESE THINGS STARTED HAPPENING AT ONE TIME, IT WAS RAINING. I ALMOST LOST CONTROL OF THE VEHICLE TRYING TO GET THE WIPERS TO FUNCTION AND GET THE VEHICLE OFF THE ROAD UNTIL ALL OF THIS STOPPED. I BOUGHT THE TRUCK USED FROM A LOCAL DEALER BACK IN NOVEMBER OF LAST YEAR. THE PROBLEMS BEGAN ALMOST IMMEDIATELY. AS THE PROBLEMS HAVE GOTTEN WORSE, I LOOKED THIS UP ON THE INTERNET AND FOUND THAT FORD KNEW ABOUT THE PROBLEM WITH THE GEM MODULE, JUST AS THEY KNEW ABOUT THE CRUISE CONTROL PROBLEM AND THEY ARE DOING NOTHING TO FIX IT. AS I STATED ABOVE, THEIR ANSWER TO THE PROBLEM WHICH THEY KNEW EXISTED, IS TO DISCONNECT MY BATTERY EVERYTIME I PARK THE VEHICLE. *NM

CHRONIC WINDSHIELD LEAK, DRIVERS SIDE. COMPLAINED TO DEALER (3/14/05 & 4/4/05) - SEAL SUPPOSEDLY REPAIRED? STILL CONTINUED TO LEAK. SEVERE RUSTING UNDER DASH AREA. STARTED HAVING ELECTRICAL PROBLEMS (FAN BLOWER AND COURTESY LIGHTS WOULD COME ON BY THEMSELVES WHILE THE VEHICLE WAS OFF AND PARKED AT NIGHT). DEALER CLAIMED FUSE BLOCK AND GEM MODULE WERE DAMAGED DUE TO THE WATER LEAK (A DEFECT). THE SAME LEAK WE HAD BEEN CONTINUALLY COMPLAINING ABOUT. THE WINDSHIELD, WINDSHIELD SEAL, FUSE BLOCK AND GEM WERE ALL REPLACED. THE INTERIOR RUSTING WAS NOT AND CANNOT EASILY BE FIXED. ALL THIS BECAUSE OF A FORD DEFECT. THE TOTAL REPAIR WAS OVER $1,000. *JB

FORD EXPEDITION HESITATES DURING ACCELERATION FORD DID NOTHING TO CORRECT PROBLEM. *NM

RECURRING PROBLEM WITH WATER LEAK BEHIND DASH. THIS CAUSES VARIOUS ELECTRICAL MALFUNCTIONS, I.E. WIPERS AND RADIO DON'T WORK OR WINDOWS AND BRAKE SAFETY SWITCH (CAN'T SHIFT OUT OF PARK), ETC... RELAY(S) CLICKING UNDER DASH. DEALER NOTES FUSE BOX AND CONNECTOR RUSTED DUE TO REPEATED EVENTS. $600 REPAIR. *NM