2020 FORD EXPEDITION Complaints

View complaints related to 2020 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 390 complaints submitted for the 2020 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD EXPEDITION
    - Saline, MI

    Twice I have gone to accelerate and have no power. It shoots the vehicle into a fault and creates a high rpm and feels like it’s missing gears or that it didn’t shift. Both times have been close to getting us killed. Just a matter of seconds of getting hit by a semi. The other time it did it when turning through a stop light with a car coming head on. I believe it has to do with the transmission, but they don’t find anything wrong with it when they do a diagnostic. My life matters and so does everyone else that is in a vehicle. Please issue a recall on the 2020 ford expeditions to help find out why this happens.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Rockford, MI

    On an express way on multiple occasions when I’ve tried to accelerate, the transmission disengaged completely. I was moving in traffic going 70-85 mph with no power to accelerate or maintain speed until the rpm hit 1000 and speed dropped below 45mph. Other times when going from park to drive or reverse the car will “clunk” and jerk like i was driving a stick shift and missed the mesh point to get into gear.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Normalville, PW

    I have a 2020 Ford Expedition with 40,000 miles on it and a Transmission problem. The first year I got it I had a incident where I was driving around 65 MPH and it just slammed it down to 1st gear on the freeway and I lost power. I tooked to the shop and they couldnt find anything. This last week I had it happen 3 times on a trip to DC. I would just be cruising and it would slam out of gear or down to a low gear all of the sudden. One of these could have been really bad! I had my whole family of 8 people of 495 outside of DC 5 lanes of traffic and it slammed out of gear, I heard a rattle and and I loss all power for about 5 to 10 seconds almost being hit by a semi. Then finally it caught another gear. This was all at 70 MPH in 5 lanes of heavy traffic! I am now afraid of traffic, high speeds, passing or merging. They say nothing can be found!! This is a lie! The same year Ford F150s with the same motor and transmission have a massive recall because they are doing the excact same thing with their 10 speed transmission!!. So much so that they cant get it back in to look at it again till September at the dealer because their Transmission guy is so busy. Please help before people get killed. I have read multiple people online saying they are having the same problem with their Expedition 10 speed transmissions

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Hayes, VA

    Transmission slams into gear, lacks power, has put itself into park at 55mph. Was replaced by Ford and 1,400 miles later it blew up. 2.5 hours into a 9 hour road trip the transmission started leaking and hitting the exhaust pipe and caused the fluid to flare as it hit the hot exhaust. Vehicle filled with caustic smoke and odor. Put my family (with small children) in a very dangerous situation on interstate 64 on the side of Afton Mountain. Out of the 6 months I have owned this vehicle it has been at the Ford dealership 4.5 months while they try to figure it out. Spoke to Ford Corporate the next business day and they put in a request for the Ford Buy Back as it has been in the shop so many times for the same issue.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Belton, TX

    I have a 2020 Expedition that we have had to change the windshield wipers out on frequently. I just replaced them last week and they are already bouncing during a heavy rain. I saw there was a recall to some of the windshield wiper arms but when I entered my VIN, mine was not included.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Quitman, AR

    The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD EXPEDITION
    - Windermere , FL

    Transmission jerks the whole car very hard when going from park to drive. Transmissions try’s to downshift when going 50, then shift up. More hard jerking/shifting when going shifting under 40-60 mph. Transmission seems defective

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Brownsville, TX

    At approximately 35,000 miles we started noticing a harsh shift. We have taken the vehicle into the Ford Dealership 3 times and they have made repairs each time (overhauled main control valve body replacing the separator plate and channel plate, replaced the torque converter, replaced a broken seal inside C-clutch, replaced main valve body, flushed transmission cooler and lines). Each time the vehicle appears fine, but the harsh shift returns, typically within a couple thousand miles. The harsh shifting occurs when it shifts into 5th gear. At one point the vehicle stopped all forward movement and left me and my daughter blocking lanes of traffic at a very busy intersection - putting ourselves and other motorists in danger. Each time we take the vehicle in, the dealership test drives the vehicle and confirms the harsh shifting. One of the dealer techs stated they've had a lot of problems with the Ford 10 speed transmission. The transmission shifts start out fairly mild, but then get more intense pretty quickly. The harsh shifts have made loud clunking noises, caused the vehicle to lunge or shudder during shifts, and have almost felt like we were struck by something. On a roadtrip the transmission actually shifted hard enough that it woke my wife up who was in a deep sleep.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - GOREVILLE, IL

    THE SEAT BELT RECEIVER IN THE RIGHT MIDDLE CAPTAINS CHAIR FAILED AND CRACKED. IT WAS RARELY USED AND STILL BROKE.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Newnan, GA

    Bought this car new at a dealer. Slips, Jerks, delays accelerating. Getting on the highway it slipped into nuetral, very dangerous and scary. I’ve had it to two different dealers four different times since then. Lots of wait time in between and no loaner vehicles ( they are saying due to Covid). It started with gears 5,7,8. Now it’s all gears. I’m at 35k miles. I have 60k miles on extended warranty. This is a lemon. I don’t know what to do? I’ve called Ford customer service as well.

    Source: NHTSA WEB SITE