2017 FORD EXPEDITION Complaints

2017 FORD EXPEDITION. CAR WAS RUNNING NORMAL, CRUISING AT 45MPH ON CITY STREET, THEN UNEXPECTED LOSS OF THROTTLE, CAUSING IMMEDIATE DECELERATION. ACCELERATOR NO LONGER RESPONDING TO INPUT. WRENCH LIGHT CAME ON; HAD TO COAST TO A STOP WITH TRAFFIC COMING FAST BEHIND ME. SHUT OFF CAR AND RESTARTED IT, AND WAS ABLE TO DRIVE IT TO THE DEALERSHIP. DEALER REPLACED FAULTY ELECTRONIC THROTTLE BODY.

THE PASSENGER SIDE SEATING POSITION DOESN'T HAVE A SEATING BELT WARNING SYSTEM. A CONCERN FOR MY 85 YEAR OLD IN-LAWS WHO ARE CURRENTLY LEASING THE VEHICLE AND ASSUMED THIS FEATURE EXISTED ON THE VEHICLE. ACCORDING TO TITLE 49 CFR 571.208 SECTION 4.1.1.2 (B) VEHICLES SHOULD HAVE FRONT SEAT WARNING SYSTEMS. FORD HAS BEEN CONTACTED BUT DON'T SEEM CONCERNED AND SAID THE VEHICLE JUST DOESN'T COME WITH IT.

AFTER DRIVING IN MODERATE RAIN FOR 15 MILES AND THEN BRAKING IN MODERATE RAIN, A LOUD GRINDING NOISE WAS HEARD, BRAKE PEDAL BECAME HARD AND NO BRAKING ACTION WAS AVAILABLE. I WAS ABLE TO SAFELY GET THE VEHICLE TO THE SHOULDER AND COME TO A TOP USING UPHILL GRADE OF THE ROAD WAY. THE VEHICLE WAS TAKEN TO THE WOODHOUSE FORD DEALERSHIP IN BLAIR, NE. BRAKE MESSAGE LIGHT WAS ON. THE SERVICE TECHNICIAN WROTE THE FOLLOWING: "USIND IDS FOUND CODE C109D-20 AS THE ONLY CODE STORED. PERFORMED VACUUM SYSTEM CHECKS. CHECKED FOR LEAKS THROUGH LINES, PASSED. TESTED VACUUM SUPPLY FROM INTAKE AT IDLE, ABOUT 19". TESTED VACUUM FROM VACUUM PUMP, FOUND VACUUM PUMP TO INTERMIT FAIL TO PRODUCE VACUUM. HOISTED VEHICLE, REMOVED AND REPLACED VACUUM PUMP. REASSEMBLED VACUUM LINES AND ROA TESTED VEHICLE TO VERIFY REPAIR. POST ROAD TEST VEHICLE BRAKE SYSTEM FUNCTIONS PROPERLY AT THIS TIME WITH NORMAL PEDAL FEEL."

BATTERY BLEED STARTED ON NOVEMBER 8TH AND HAS HAPPENED EVERY 7 OR 8 DAYS SINCE. THIS WILL BE THE 6TH BATTERY THAT HAS BEEN INSTALLED WITHOUT ISOLATING THE PROBLEM. THIS IS A 1 YEAR OLD VEHICLE. IT RAN PERFECTLY FOR 1 YEAR AND 1 MONTH. HAD THE OIL CHANGED AT THE DEALERSHIP ON NOVEMBER 1ST AND THE PROBLEM STARTED ON NOVEMBER 8TH. JONES MOTOR COMPANY OF SAVANNAH, TN. HAS YET TO FIND THE PROBLEM. RESEARCHING THE INTERNET, I FIND THAT LOTS OF FORDS HAVE THE SAME PROBLEM.

TWO WEEKS AFTER PURCHASING MY CAR I ATTEMPTED TO START IT ONE MORNING. I GOT IN THE CAR AND PROCEEDED TO PUT MY FOOT ON THE BREAK PEDAL AND PUSH TO START. WHEN DOING THAT THE ENGINE DID NOT START AND THE LIGHTS WERE FLICKERING. I GOT OUT OF THE CAR TOOK THE KEY WITH ME AND THE LIGHTS STILL FLICKERED ON AND OFF. I HAD TO GET IT JUMPED TO TAKE IT TO SUN STARE FORD. WHO STATED NOTHING WAS WRONG WITH THE CAR. I ALSO HAVE ISSUES WITH THE PARKING AIDE. I WILL JUST BE DRIVING (STEETS OR HIGHWAYS) AND ALL OF A SUDDEN THE PARKING AIDE WILL GO OFF. I AM NO WHERE NEAR ANY CARS. IT DOES IT SPERATICALLY. IT SCARES ME AND NOW I AM NOT SURE IF WHEN THE SENSORS ON THE SIDE VIEW MIRRORS ARE ON IF THEY ARE CORRECT WHEN ATTEMPTING TO SWITCH LANES. I CAN'T TRUST THAT WHEN I AM BACKING UP OR PARKING WHAT THE SENSORS ARE BEEPING AT. THIS HAPPENS ALMOST EVERY TIME I DRIVE THE VEHICLE. AGAIN I TOOK THE CARE TO SUN STARE FORD AND AGAIN NO RESOLUTION AND NO EXPLANATION. JUST LAUGHED AND SAID I DON'T KNOW.

ON TWO SEPARATE OCCASIONS (10/22/17 AND 10/27/17) VEHICLE LOST POWER WHILE DRIVING ON FREEWAY, AND "CHECK SERVICE MANUAL" WARNING APPEARED ON DASH. VEHICLE HAD TO BE STOPPED ON FREEWAY AND THEN RESTARTED IN ORDER TO PROCEED. SERVICED BY DEALER; ELECTONIC THROTTLE BODY DETERMINED TO BE DEFECTIVE, AND REPLACED.

THE LOW BEAM HEADLIGHTS ONLY REACH OUT ABOUT TWO VEHICLE LENGTHS. I'VE HAD IT BACK TO FORD ON FOUR DIFFERENT OCCASIONS BUT THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I'VE REPLACED THE BULBS WITH ONES THAT ARE SUPPOSED TO REACH OUT AN ADDITIONAL 120 FEET BUT THEY ARE JUST AS BAD.

TRUCK HAS SMELLED LIKE EXHAUST DURING HARD ACCELERATION NUMEROUS TIMES. I HAVE HAD TO LOWER MY WINDOWS TO ALLOW IT TO ESCAPE.

VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON JULY 5TH.

MERGING ONTO A FREEWAY, NO OTHER VEHICLES AHEAD, BEHIND OR BESIDE, THE DRIVER SIDE REAR WINDOW SPONTANEOUSLY SHATTERED. WAS GOING 60-65MPH AT THE TIME. NO OUTSIDE FACTORS AROUND TO CAUSE THE GLASS BREAK. NO FOREIGN OBJECT FOUND IN VEHICLE. FORD REFUSING TO INVESTIGATE ROOT CAUSE. FORD'S STANCE IS AN EXTERNAL FACTOR CAUSED THE BREAK UNLESS MORE PEOPLE COME FORWARD WITH SAME COMPLAINT. WOULD NOT INSPECT TILTING HINGE MECHANISM FOR THE BROKEN WINDOW, INSPECT OTHER INTACT WINDOWS OR DO ANY OTHER INSPECTION THAT I REQUESTED. WAS TOLD THAT THE ONLY THING THEY DID WAS TAKE PHOTOS AND DETERMINED THAT BECAUSE GLASS WAS IN THE VEHICLE THAT IT WAS NOT THEIR PROBLEM. BOTH DEALERSHIP AND FORD'S CUSTOMER CARE HOTLINE WILL ENTERTAIN THE IDEA OF INSPECTING THE VEHICLE OR RESEARCHING THE BATCH OF THE GLASS MANUFACTURER FOR ROOT CAUSE. I HAD ONLY OWNED THE VEHICLE FOR 6 DAYS AT THE TIME. VEHICLE HAD 738 MILES WHEN PURCHASED. APPROXIMATELY 1000 TOTAL MILES ON THE VEHICLE AT THE TIME OF THE WINDOW BREAK. PHOTOS WERE TAKEN ONCE VEHICLE COULD BE STOPPED IN A SAFE SPOT. DROVE APPROX 27 MILES ON THE HIGHWAY AFTER THE BREAK BEFORE STOPPING. PHOTO 3826 SHOWS GLASS BEFORE HAVING TO MAKE A SHARP LEFT U-TURN THAT ALLOWED MUCH OF THE GLASS SITTING ON THE SIDE LEDGE TO FALL INSIDE THE CARGO AREA OF THE VEHICLE. OTHER PICTURES TAKEN AFTER TAKING THE U-TURN.