2019 FORD EXPEDITION Complaints

All 4 struts and shocks are leaking. The vehicle has less than 30,000 miles. This is dangerous and will cause tire issues, stopping issues and more. A quick google search shows this exists on many expeditions. Diagnosed by mechanic during annual inspection. The parts are bad and others have reported the same issue at less than 10000 miles. Many states don’t require inspections so how many are out there with bad suspension?

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact was concerned that the safety seats could not be used in the vehicle due to the inflatable rear seat belts. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side inflatable seat belt was faulty and needed to be replaced. The dealer replaced the rear driver's side inflatable seat belt. The manufacturer was made aware of the failure. The failure mileage was approximately 66,200.

The contact owns a 2019 Ford Expedition. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed and determined that the passenger’s side seat belt pretensioner was faulty and needed to be replaced. The vehicle was not repaired. Later, while driving approximately 55 MPH, the front passenger’s side seat belt pretensioner suddenly deployed causing the driver to nearly lose control of the steering. During the failure there was no passenger seated in the front passenger's seat. There was no crash. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 97,000.

The 10R80 transmission started delayed shifts between 8,9,10. After 50 miles the issue spread to the lower gears. When going from 3rd to 4th or 5th the engine speeds up vehicle loses speed. To recover let your foot off the gas and then apply gas very gently. After another 50 miles shifting became more erratic, sometimes with a load clunk. My safety has been at risk because you cannot count on the vehicle to do a smooth acceleration during a traffic merge. If you are in a lineup doing a merge suddenly you cannot keep pace because the transmission is shifting erratically. The vehicle has been at the dealer from October 3rd within in line for repair. They have stated Ford is just overwhelmed with 10R80 repairs. Based upon public information the Ford 10R80 transmission has some major flaws. Received an orange wrench message telling me repairs are required. I know that by its behavior. Filed a case with Ford Customer Care program, so far no help.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 75-80MPH, she heard a loud popping sound and noticed that the front driver's side seat belt had exploded. The contact stated that the front driver’s side seat belt failed to retract. The air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the seat belt pretensioner was faulty and needed to be replaced. The vehicle was repaired; however, the contact was then informed by the dealer that the failure might occur with the other seat belts. The contact was concerned for her safety while operating the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.

The contact owns a 2019 Ford Expedition. The contact received a recall notice for Ford Campaign Number: 21B10. The contact took the vehicle to a dealer where a software update was performed on the vehicle. The contact stated that immediately upon return of the vehicle, an abnormal thud sound came from the vehicle. There was no warning light illuminated. The vehicle was taken back to the dealer where the contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 52,000.

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle failed to shift out of 4th gear. The contact then stated that the vehicle failed to shift in the intended gears. The contact stated that while the accelerator pedal was depressed, the engine revved but the vehicle failed to respond. The contact stated that when the vehicle finally accelerated, the vehicle shook violently. The vehicle was taken to a dealer where it was diagnosed that the cam phaser and transmission had failed and needed to be replaced. The transmission was replaced but the cam phaser had not yet been replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Expedition. The contact stated that after the vehicle was shifted into park, the seat belt was removed, and the contact heard a loud popping sound then the front driver’s side air bag inadvertently deployed. As a result of the failure, the seat belt retracted and burned the contact hand. No medical attention was required. The air bag warning light and the seat belt warning light illuminated. No medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the seat belt retractor pretensioner failed and the seat belt retractor pretensioner and air bag needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 72,000.

2019 Ford Expedition engine rattles on cold start, while driving at highway speeds, loss of engine power, and when Auto start/stop engages, it will, at times, "catch" and turn vehicle off due to lack of engine power- it will then flash a warning message stating driver must shift to park, then restart vehicle. Cam Phaser/Cam shaft wears prematurely, thus, not allowing it to open and close valves related to the crankshaft and pistons, which in turn poses a risk to both the vehicle operator as well as drivers on the road. Safety is a put at risk due to the cam phaser adjusting the camshaft so the car responds to low RPM- This causes reduced engine power and potential stalling- which is a major concern when driving any vehicle, especially on freeways with small children in the car. This problem has been confirmed by a dealing, specifically a dealer services manager, who stated "its a very known issue and somehow hasn't been recalled yet". The vehicle has been inspected a ford service manager The first known symptom is the rattle sound upon cold start, then other symptoms arose such as the lack of engine power, stalling, and auto start/stop not working correctly. The only "warning" is that of the auto start/stop malfunction that offers upon stalling (at a stop speed), this does not include stalling when at highway speeds.

April 2023 was the first time we experienced an issue. We were out of town driving on the highway, accelerating to an on-ramp when we heard a loud thud underneath the car and then lost acceleration. My husband removed his foot off the gas and then when he put pressure on the gas pedal again it began driving. During this incident we saw warning lights on the dash (a wrench and we believe a few other lights as well) and a chime noise. Since April 2023 we have had 3 to 4 other instances where the car has shifted hard, not like the usual shifting. On August 29 2023, my car was at 77,405 miles we experienced the same hard shifting incident. This time we were accelerating to change lanes on the highway when we heard a loud thud underneath the car, this time it was so loud it was like a sledgehammer underneath us, we could even feel it underneath our feet. We lost all acceleration and could not get it back. Because we lost all acceleration, my husband had to get over multiple lanes of traffic to get to the shoulder and figure out what to do next. This experience was very frightening because with no acceleration it put us at a huge risk in the middle of a very congested highway with our kids. Again, we had warning lights on the dash (a wrench) and a chime noise but it went away before we could get a picture or look at it long enough to remember if any additional lights popped up, we were too worried about pulling over to safety. After being pulled over for a few minutes, turning the car off and back on again, we were able to accelerate. We tried to take the car in to be fixed under warranty but they were not able to replicate the issue. We believe this issue it due to the power train (transmission) and it is available for inspection upon request. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others.