2020 FORD EXPEDITION Complaints

View complaints related to 2020 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 390 complaints submitted for the 2020 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD EXPEDITION
    - White House, TN

    My transmission shifts very hard while driving. Mainly from 4th to 5th gear while going 50MPH on a decline. The car has been in the shop for it a couple times and have yet to “replicate” the issue or repair it. The blind monitor system keeps saying it’s having an issue responding to the transmission. I get notified on my app constantly, yet the dealership has told me they can’t replicate it therefore no repairs have been made.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Marion, TX

    While driving on the interstate and accelerating the vehicle first shifts very hard then goes into complete limp mode, I have had to coast to a stop on the side of the interstate to restart the engine and pray it starts working again. Once it happens once it consistently happens daily till I have it repaired which ford is booking appointments for transmissions 3 months out. The manufacturer has been able to replicate the failure multiple times. Each time it happens the onboard screen flashes to see owners manual and the check engine light comes on. This has put my entire family at risk because it usually happens at 55+mph and going from that amount of speed to no engine/transmission power is terrifying. I have spoke with other owners and this is a consistent problem these machines re having.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - San Diego, CA

    There's two different incidents oke happened at approximately 30,800 transmission made a hard clunk around 30 mph, transmission error on dash appeared but cleared as soon as I came to a stop. Transmission started working but shifting differently as in Harder shifts but not all the time. Last week on. February 4th wife stated she felt a hard shift and thought transmission dropped/broke I know ford will say can not replicate symptoms so I am reporting this incase more issues arise from ford expeditions as this can be a safety issue for family's with children or as in our case we foster and are always taking kids to where they need to be

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Charlotte, NC

    The transmission in the car is not functioning properly. Shifting is not happening correctly and there is slippage. The shift between gears is significantly impacting the car while in motion. The lurch between gears skips the car ahead. Further, Ford Dealers are so backlogged with transmission issues that they are refusing to diagnose and service vehicles due to lack of technicians and parts.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Wynnewood, PA

    1) Automatic transmission; Yes 2) Transmission defect causes the vehicle to unexpectedly lose power, increasing the chance vehicles traveling behind could collide with the vehicle (powertrain occasionally does not initially respond to throttle input) 3) Yes 4) The vehicle has been inspected by a Ford dealership; unknown with regard to inspection by others (the vehicle has been serviced by a Ford dealership five times and the problem has not been corrected; early symptoms did not include unexpected loss of power; Ford refuses to replace the trans) 5) October 2021; initial symptom was harsh downshifts; symptoms as of 16 January 2023, are harsh downshifts, harsh reverse engagement when vehicle is cold, erratic upshifts (see above) and burning transmission fluid; an error message appeared while driving on 16 January (see attached)

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - HOLLAND, MI

    I own the 2020 Expedition. I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The RPM jumped way up to redline, I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into engagement. At this point, I was finally able to accelerate. This issue has put us in danger as when I am on the road and try to accelerate to my vehicle does go into gear acts if it's in neutral. Also I have been at stop light and light turns green cars are honking as my car won't move. I have had this issue for quite some time, I called for they took it in for inspection the first time and found no issue, took it in again and they said it was the Cadillac converter, they replaced it, and they reprogramed the vehicles gears and now I am expirenceing the same issues, but worst. 2020 Ford Expedition

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Fremont, CA

    Muffler and exhaust pipes have gotten rusted. I only have 37k miles on it. Is this a defect from manufacturer? I have many other cars but not rust over 100k miles.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Carriere, MS

    There seems to be an issue with the 10 speed gear shift in my 2020 Ford Expedition. We were driving on the interstate when we attempted to slow down to shift lanes, the gear shift very harshly and then would not respond to pressing the acceleration pedal. It made some very loud clunk noises and after a few minutes, it finally responded to the acceleration but it also was skipping gears and shifting really hard. Upon research, I found out that older models have an issue with the 10 speed shifter as well as others with my same make/model/year. Will bringing my vehicle in for inspection since this can be very dangerous in busy highways.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - jacksonville, FL

    I was traveling on the interstate when I was slowing down to get off an exit, got struck from behind at more than 80mph and rear ended a semi trailer that released the emergency brakes of his truck abruptly..my airbags did not deploy. suffered multiple lacerations through my body because of this double impact.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPEDITION
    - Round Rock, TX

    The transmission has now had over 5 shifting stall and power loss events while on the highway when attempting to downshift when accelerating. This loss of power causes a drastic reduction in speed and delay in actions. These events have nearly cause accidents at highway speeds. Additionally the radar sensor for the collision avoidance system went out and the car now shifts harshly in any gear with jerking and clanking. Multiple service lights are now illuminated. This first happened around 20k miles, but is has been increasing in frequency and now the car is not safe or driveable. This is the same transmission that is affecting other ford cars, like the ford 150 which has been subject to recalls. From publicly available information Ford thinks it’s a shifter and transmission disconnect but has not been able to implement a fox.

    Source: NHTSA WEB SITE