2000 FORD EXPEDITION Complaints

DT: CONSUMER STATES THAT WHEN DRIVING 45-50 MPH AND THE TIE ROD BROKE ON THE DRIVER SIDE FRONT. WHEN THE CONSUMER SPOKE TO FORD, THEY STATED IT HAPPENS QUITE OFTEN WITH THAT VEHICLE. THE VEHICLE WAS INSPECTED AT FORD 7 MONTHS AGO. THE VEHICLE WAS TOWED TO A GARAGE. THERE WAS NO WARNING, IT JUST HAPPENED. THIS HAPPENED JULY 9, 2005 AT 5:30 PM. THE VEHICLE NEEDS TO BE REALIGNED AND THE OTHER TIE ROD NEED TO BE CHECKED. THE VEHICLE WAS UNSTEERABLE AND IT PULLED ABOUT 3 FEET TO THE RIGHT. AT THAT TIME, THE CONSUMER STOPPED THE VEHICLE. *NM

WATER (RAIN) RUNNING INTO ELECTRICAL SYSTEM AND SHORTING OUT COMPONENTS. I HAVE HAD TO REPLACE ALL COIL PACKS AND STILL COUNTING. CONTACTED FORD TOO MANY TIMES.

(1) DURING NORMAL OPERATION OF THE VEHICLE, THE INTERIOR POWER FAILED. I HAD NO WINDSHIELD WIPERS, NO RADIO, NO AC, AND NO CONTROL OVER POWER WINDOWS. (2) IT HAPPENED TO BE RAINING AND I HAD TO PULL THE VEHICLE OVER INTO A PARKING LOT SINCE THE WIPERS WOULD NOT WORK. I CHECKED THE FUSES AND ALL WERE IN WORKING ORDER. AFTER TURNING THE CAR OFF AND THEN ON AGAIN, I REGAINED ELECTRICAL POWER. (3) AUTO MECHANIC LOOKED AT VEHICLE AND ONLY DETERMINED THAT BATTERY COULD BE REPLACED. (4) PROBLEM HAS RETURNED AND CONTINUES TO OCCUR AT DIFFERENT TIMES. I TURN CAR OFF AND THEN BACK ON TO REGAIN ELECTRICAL POWER

PURCHASED 2000 FORD EXPEDITION-NEW - AT 33,000 THE TRANSMISSION STARTED SLIPPING FROM 1ST-2ND. TOOK VEHICLE IN TO LOCAL DEALER WAS REBUILT UNDER WARRENTY. TOOK VEHICLE IN AT 58,000MI. FOR THE 60,000 MILE SERVICE (PRE-EMPTING A VACATION ROAD TRIP) WHILE ON THE TRIP THE TRANSMISSION WENT COMPLETELY OUT--ONLY 25,000 MILES ON THE RE-BUILT TRANNY. THE VEHICLE HAD 3 CHILDREN--1 WITH AUTISM AND THE OTHER A NEWBORN. THE VEHICLE HAD DIED IN AN INTERSECTION OF AN EMERGENCY ROOM AND BUSY STREET. I COULD ONLY GO IN REVERSE IN ORDER TO GET OUT OF THE INTERSECTION LEAVING ME STRANDED IN A LEFT TURN LANE. I TRIED ALL GREERS FROM LOW ON UP AND TRIED TO ENGAGE ANY OF MY 4X4 CAPABILIIES WITHOUT ANYTHING. THE VEHICLE WAS PUSHED OUT THE INTERSECTION AND HAD TO BE TOWED TO A DEALERSHIP IN THAT TOWN VISITING. IT IS STILL PRESENTLY THERE COMING UP ON 14 DAYS. I WAS GIVEN A LONER CAR BY A FAMILY MEMBER IN ORDER TO GET BACK HOME WITH MY FMAILY. THE DEALERSHIP IT IS PRESENTLY AT HAS AGAIN REBUILT THE TRANNY-FREE OF CHARGE-DUE TO STILL BEING UNDER A 3YR/36,000 MI. WARRENTY THAT WAS PLACED ON THE 1ST REBUILT TRANNY. NOW I AM TOLD THAT ALMOST EVERYTHING INSIDE THE TRANNY WAS DESTROYED AND WAS EITHER REBUILT OR REPLACED. FORD FELT THAT IS WAS STILL CHEAPER TO REBUILD INSTEAD OF REPLACING WITH A NEW TRANNY. I AM NOW GIVEN A 12MON/12,000MILE WARRENTY ON THIS 2ND REBUILD. AT THIS POINT, MY AUTISTIC CHILD IS HAVING PROBLEMS WITH THE THOUGHT OF GETTING BACK IN THIS VEHICLE (MIND YOU I STILL DON'T HAVE IT YET), NOT ALONE THE SAFETY CONCERNS I HAVE WITH DRIVING THIS VEHICLE. THE SAFETY OF THIS VEHICLE IS MOST DEFINATELY A CONCERN OF ME AND MY FAMILY. I DON'T TRUST THIS VEHICLE--WHAT HAPPENS IF IT DIES AGAIN AND THIS TIME I AM NOT SO LUCKY IN A MAJOR INTERSECTION !?

CONTACT STATES 2000 FORD EXPEDITION BURNT IN NOVEMBER 2003. SHE HAD CAR SERVICED 3 DAYS PRIOR TO THE CAR BURNING. IT WAS CONTAINED UNDER THE HOOD. SHE RECEIVED A RECALL LETTER FROM FORD IN FEBRUARY 2005 ABOUT THE CRUISE CONTROL SWITCH ON HER VEHICLE. SHE CALLED FORD 6 TIMES, THE LAST TIME WAS ON 5-11-2005. THEY RECORDED CONTACT'S INFORMATION AND TOLD HER THEY WILL PASS IT ON TO THE LEGAL DEPARTMENT . HOWEVER, THEY DID NOT GIVE CONTACT A TELEPHONE NUMBER TO THE LEGAL DEPARTMENT. THEY CLAIMED THAT SOMEONE WILL GET BACK TO CONTACT, WITHIN 3-4 BUSINESS DAYS. THUS FAR NO ONE CONTACTED HER. *AK

DT: THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE BURNED UP WHILE IT WAS SITTING OUTSIDE OF THE CONSUMER'S HOUSE. THE FIRE STARTED AROUND THE ENGINE AND IT ENGULFED THE REST OF THE VEHICLE IN FLAMES.*AK *SB *NM

4 X 4 WARNING LIGHT ON DASH BOARD BEGAN FLASHING. ALL WHEEL DRIVE FAILED. THE FORD DEALER REPLACED THE GEM MODULE AND 4 X 4 SENSOR. I CALLED OTHER FORD DEALER'S TO DOUBLE CHECK THE FINDINGS OF THE DEALER I WAS WORKING WITH. ONE SERVICEMAN COMMENTED THAT THE ONLY WAY THE GEM MODULE CAN GO OUT IS TO GET IT WET. THIS IS DIFFICULT TO DO SINCE IT IS INSIDE THE DASH BOARD. I NOW SEE THERE ARE COMPLAINTS ABOUT LEAKY WINDSHIELDS IN EXPEDITIONS. I AM CONCERNED ABOUT WHAT SAFETY ISSUES MAY RESULT WHEN THE GEM MODULE FAILS, AND WHAT ELSE MIGHT FAIL IF THERE IS A LEAKY WINDSHIELD. IN MY CASE, THE ALL WHEEL DRIVE FAILED. THE OLD PART HAS BEEN DISCARDED.

THE CONSUMER'S 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN HIS GARAGE. *NM MANUFACTURER NOTIFIED. *TT

VEHICLE WAS PARKED INSIDE THE GARAGE. FOUR HOURS LATER THE VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY.*AK CONSUMER STATES THAT FORD MOTOR COMPANY WOULD OVER NIGHT CLAIM OF LOSS FORM BUT IT HAS NOT BEEN RECEIVED.*SB *NM

I NOTICED WHEN EVER I DROVE MY CAR IN THE RAIN WATER WOULD LEAK ON MY RIGHT LEG AND FOOT, MY WIPERS, RADIO AND CLOCK WOULD STOP WORKING AND I HEARD A SIZZLING NOISE IN THE LEFT DASH AREA. I ALSO WAS UNABLE TO USE MY KEYLESS REMOTE, THE ALARM WOULD GO OFF EVERY TIME. I BROUGHT MY 2000 EXPEDITION TO HAYWARD FORD TO HAVE THEM CHECK AND REPAIR THE PROBLEM IN MARCH OF THIS YEAR. THEY COULD NOT FIND ANYTHING LEAKING, OR THE SIZZLING NOISE I HEARD IN THE DASH, HOWEVER THEY DID TELL ME THERE WAS A DAMAGED JUNCTION BOX AND KEPT MY CAR FOR 5 DAYS (THEY WERE WAITING FOR THE PARTS TO COME), WELL AFTER 5 DAYS OF HAVING A RENTAL THAT ALSO COST ME MONEY, I WENT AND PICKED UP MY EXPEDITION. IT MADE NO SENSE TO ME TO HAVE THE JUNCTION BOX REPLACED SINCE THEY COULD NOT FIND WHERE THE LEAKING PROBLEM WAS. ON JUNE 8, 2005 I BROUGHT MY EXPEDITION INTO ANOTHER FORD DEALER (THE FORD STORE SAN LEANDRO) HOPING THEY COULD FIND THE PROBLEM. WELL THEY FOUND THE PROBLEM, THEY SAID THE WINDSHIELD WAS LEAKING AND HAD CAUSED DAMAGE TO THE CENTRAL JUNCTION BOX AND GEM MODULE. THIS WAS ALSO WHY I WAS UNABLE TO USE MY KEYLESS REMOTE. I WAS ALSO INFORMED THAT THESE REPAIRS WERE NOT COVERED BY ESP WARRANTY. I WAS TOLD THAT THIS WAS A CIRCUMSTANTIAL ISSUE. THEY ALSO HAD TO REPLACE THE WINDSHIELD BECAUSE WHEN THEY REMOVED IT, IT BROKE. SO $1,327.78 AND EIGHT DAYS LATER MY EXPEDITION WAS REPAIRED. BUT WHEN THEY REPLACED THE WINDSHIELD, THEY SCRATCHED MY DASH BOARD IN TWO PLACES. HAVING READ AN ARTICLE ON CNN.COM, "FEDS PROBE FORD SUV WATER-LEAK REPORTS", I WOULD LIKE TO HAVE MY COSTS RE-IMBURSED,AS THIS SHOULD BE A RECALL ITEM.