2020 FORD EXPEDITION Complaints

Driving on freeway and slowed down due to traffic and trucks ahead. Got over into left lane, accelerated and vehicle stalled then jerked forward. Wrench light came on. Got off the freeway, turned vehicle off and waited 5 minutes. Another time was driving up the grapevine to LA, vehicle stalled and again quickly accelerated forward. I got off the freeway to allow the vehicle to rest. Third incident, driving on freeway, wrench light again appeared. When taking long road trips, I must stop every 2 hours in order for vehicle to not stall and to eliminate having transmission issues.

2020 - Expedition collision avoidance should be investigated. Background: 05-08-21 Traveling south at 6 pm near Oxford Michigan on M-24 (grassy-median 4-lane highway) at the posted 55 MPH limit in clear weather. Ford Co-Pilot360 & 360 Assist active with 360 deg camera. Speed control set to normal mode with “collision avoidance” set to max and auto braking. I am (1st car) in the right lane with a 2nd car following also in my lane. A 3rd car (waiting to enter the highway) stops ahead (on right- from west) at an intersection where left turns (north) are prohibited. That 3rd car safely turns right (south) in front of us quickly crossing both active southbound lanes and over into the short left turn-around lane north. That 3rd driver had cleared the two active lanes quickly and safely. As our vehicles approached him we had an open traffic lane on our left, a clear shoulder to the right and nothing in front of us, no safety issue yet. Issue: When I drive past that 3rd vehicle my Expedition dashboard shouts “collision warning”. My vehicle applies the brakes while my 360 degree cameras ignore that a car is closing fast behind me. I need to accelerate and do it now! I’m shocked to find that flooring my gas pedal or even pumping it has no effect. Ford has taken my throttle away from me, I can’t help that 2nd car behind me. The 2nd car brakes and swerves hard into the open lane barely missing me. It was just luck that the driver was responsive and the lane was open. No, I did not hit or touch the brake by mistake. The 2nd car now angry at me accelerates hard, passes and swerves back into my lane then hits his brakes! My Expedition “collision warning” doesn’t appear, so my “auto brakes” fail to activate and I’m forced to brake hard in response. After successfully avoiding another Ford induced accident, I backed-off a great distance to encourage a justifiably angry citizen to move away. I didn’t want a third attempt at my life if he pulled a weapon

I was driving my Expedition and the sunroof exploded out of nowhere. I had the screen closed so no one was injured.

Last year (2021), I purchased an Equalizer weight distribution hitch (manufactured by Progress Mfg Inc., Fastway Trailer Products, 353 South 1100 West, Provo, Utah 84601) when I bought my Grand Design Transcend Xplor camper trailer. The dealer sold me the 10,000 lb. hitch which was compatible with the 9,000 lb. GVWR trailer. Recently, (July, 2022) while pulling my camper into a campground site, the shank broke. It broke at the 90 degree joint and the gusset also fractured. Fortunately, I was only creeping into the campsite, so the trailer dropped to the ground, but no damage was done to the vehicle or camper. Upon examining the failure, it appear that one of the welds was defective. In the picture (Broken Trailer Shank - 5) it is clear that the weld on the left side had no weld fusion to the adjoining component. It appears that this was a "cold weld" and was a major contributor to the subsequent failure of the remaining welds and gusset. With the bad weld, the other welds were constantly over-stressed, and subsequently failed during normal use. From the discoloration of this "cold weld" it is evident that this condition existed for some time prior to the final fracture of the remaining welds (which are shinny - final failure) and probably existed since manufacturing. The defective weld also shows signs of "undercut". These are clear signs of poor manufacturing workmanship and should be considered to be a major safety concern. This type of failure should never occur and could have had major safety consequences if the failure occurred while travelling at high speed on the highway.

Panoramic moon roof exploded without warning. No debris or objects hit roof. Glass fell into vehicle from above. Ford denying any manufacturing wrong doing. Glass could have cut or injured children sitting in car seats below.

Driving on a 4-lane highway when a box truck directly ahead stopped quickly due to a stopped car ahead of it. The forward collision warning flashed and beeped, but when forcefully applying the brakes, the brake pedal only pulsed (like anti-lock brakes) but didn't slow the car even enough for the driver or passenger to feel any inertia moving forward in their seats or with their heads. The automatic emergency braking also didn't work, leading to a rear-end collision forceful enough to push the box truck into the car in front of it, apparently injuring the driver of the front car who was transferred by emergency personnel to a nearby hospital to seek medical evaluation/assistance. After impact, a message appeared on the dash stating "Pre-collision assist not available", but the forward collision warning worked, there was no prior warning of issues for the pre-collision assist, and the warning message was after impact, which significantly damaged the front portions of the vehicle (estimated damages exceed $24,000). There was a recall for the same model and year of this vehicle for pre-collision assist features/software not working properly, but it either didn't apply to this specific vehicle or was already addressed by the dealer, and the details aren't quite the same as what was experienced in this collision.

The contact owns a 2020 Ford Expedition. The contact stated while driving at 10-20 MPH a week after purchasing the vehicle brand new, the vehicle started jerking. There was no warning light illuminated. The contact continued driving. However, the failure recurred while driving the entire day. The dealer was notified of the failure and informed the contact that the failure was normal as she had just started driving vehicle. The failure persisted. The vehicle was taken to the dealer twice where it was diagnosed that no issues were found. Additionally, the contact stated that there was steam coming through the AC vents. The contact also stated that the check engine warning light illuminated, indicating that the catalytic converter was damaged. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. However, after the battery replacement, the vehicle shut off while driving and coming to a complete stop. The contact was able to restart the vehicle. However, the failure reoccurred while driving in the highway. The contact was able to restart the vehicle and veered to the side of the road. The vehicle was taken to the dealer where it was diagnosed that the vehicle was lacking unknown computer chips. Additionally, the dealer diagnosed that the transmission, the AC coil and the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was unknown.

Automatic transmission making abrupt and lurching gear changes (even coming out of Park) in addition to mechanical sounds. Safety has not been an issue, so far. The situation has not been inspected by dealer or any other mechanic. Vehicle still under warranty with less than 8,000 miles. No warning messages have surfaced. Never involved in crash or flooding.

I own the above listed 2020 Expedition. We were traveling on Interstate 287 yesterday. I was in the right lane and was stuck behind a slow moving semi truck. I put on my blinker and waited for an opening in traffic to move into the middle lane. When an opening presented itself I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The rpm jumped way up to redline, over revving, but the truck was slowing down. I took my foot of the gas pedal and as the rpm came back down the transmission slammed back into engagement with a loud audible clunk that jolted the whole vehicle. At this point I was finally able to accelerate. While this was all happening I had just moved into the middle lane of traffic, which was bearing down on us. All the vehicles behind us wear slamming their brakes and honking their horns. I thought for sure we were going to die. Thank God it wasn't an 80,000 lbs Peterbilt bearing down on us or we would be dead, by the grace of God we're not. Upon returning home I went onto the Ford truck owners website I belonged to. I came to learn this is a known issue with Ford's 10 speed transmission that Ford has failed to address. That there are pending lawsuits and that the NHTSA is aware of the issue. One of the member suggested that I file a complaint with the NHTSA, that was my impetus for writing you today. This is a dangerous condition that Ford needs to remedy. Thank you in advance for your time and attention in this matter

When accellerating in 5th, or6th gear trans slips out hard and car wont accelerate for 1 to 2 seconds. It displays being in 1st while this happens before it goes back into precious gear and starts driving.