2000 FORD EXPEDITION Complaints

DT: 2000, FORD, EXPEDITION, VEHICLE WAS PARKED IN FRONT OF CONSUMER'S HOME WHEN IT CAUGHT ON FIRE, THE VEHICLE HAD NOT BEEN OPERATING SINCE THE PREVIOUS DAY, THE FIRE DEPARTMENT WAS NOTIFIED. FIRE INVESTIGATOR SAID THE CAUSE OF THE FIRE WAS CRUISE CONTROL DISCONNECT SWITCH, IN AUGUST OF 2004 CONSUMER TOOK THE VEHICLE TO THE FORD DEALER BECAUSE THE STEERING WHEEL WAS LOST WHICH CAUSED THE VEHICLE TO BE UNCONTROLLABLE, THE DEALER SAID IT WAS BECAUSE OF THE FRONT TIRES, THIS WAS THE ONLY PROBLEM CONSUMER HAD WITH THE VEHICLE UNTIL IT CAUGHT ON. FIRE, THE FIRE ALSO CAUSED DAMAGE TO CONSUMER' S HOME . *AK

DT: CONTACT STATES WHENEVER IT WAS RAINING THE WINDSHIELD WIPERS WOULD NOT WORK, ONLY AFTER THE VEHICLE WAS STOPPED. ALSO, THERE WERE ELECTRICAL ISSUES; THE DOORS WOULD UNLOCK WHILE DRIVING, AND RADIO WENT ON AND OFF. WHILE DRIVING THE CONTACT NOTICED WHILE IT WAS RAINING THE WINDSHIELD WOULD LEAK. THE WINDSHIELD AND PART OF THE ELECTRICAL SYSTEM WERE REPLACED.*AK

DT: WHILE DRIVING VEHICLE SUDDENLY HEARD A LOUD POPPING SOUND FOLLOWED BY A STRONG ODOR OF GASOLINE. STOPPED IMMEDIATELY, AND HAD VEHICLE TOWED TO FIRESTONE DEALER ,WHO INFORMED CONSUMER THE SPARK PLUGS BLEW OFF THE CYLINDER. THE THREADING AROUND THE SPARK PLUG WAS TOO THIN, THIS HAD A DEFECT. THEN, HAD TOWED TO FORD DEALER WHERE HAS A PREMIUM WARRANTY, BUT THIS WAS NOT COVERED UNDER WARRANTY. NO REPAIRS AS OF YET, IT IS STILL AT THE DEALER WITH OVER $3,000 WORTH DAMAGE TO THE ENGINE. *AK

6-12 MONTHS AGO, 2000 FORD EXPEDITION STARTED HAVING ERRATIC ELECTRICAL BEHAVIOR. WINDSHIELD WIPERS QUIT WORKING DURING RAINSTORM WHILE AWAY ON VACATION. WAS VERY HAZARDOUS TO HAVE HAPPEN WHILE DRIVING DOWN HIGHWAY DURING A DOWNPOUR! RADIO WOULD GO ON AND OFF WHILE SHIFTING THE AUTOMATIC TRANSMISSION. TOOK TO DEALER (STILL UNDER WARRANTY AT THIS TIME), THEY "TIGHTENED UP SOME THINGS", PROBLEM WENT AWAY, UNTIL NEXT RAIN STORM! DUE TO NEEDING THE VEHICLE, I COULD NOT GET IT BACK TO DEALER BEFORE FACTORY WARRANTY EXPIRED. I THOUGHT IT WOULD BE OK THOUGH, BECAUSE I HAD PURCHASED A "PREMIUM" EXTENDED WARRANTY. TOOK TO DEALER A SECOND TIME, NOW TRUCK TRIES TO START ITSELF WITH NO KEY IN IGNITION, WIPERS AGAIN FAIL WHILE DRIVING DURING RAINSTORM, HEATER BLOWER MOTOR REMAINS RUNNING AFTER EXITING VEHICLE. THIS DRAINS THE BATTERY IF LEFT OVERNIGHT, AND RESULTS IN AN INOPERABLE VEHICLE. TRUCK FOUR WHEEL DRIVE INDICATORS FLASH ON AND OFF AT TIMES WHILE DRIVING. NOT A GOOD FEELING WHEN TRAVELING 70 MPH ON THE FREEWAY. AFTER INSPECTION, DEALER INFORMS ME THAT WATER HAS INTRUDED INTO THE DASH COMPONENTS DUE TO A LEAKING WINDSHIELD. THEY STATE THE EXTENDED WARRANTY WONT COVER IT BECAUSE THEY DONT COVER "WATER INTRUSIONS". GEM MODULE, FUSEBOX NEED REPLACED, WINDSHIELD RESEALED TO FIX PROBLEM. QUOTE OF ABOUT $1000.00 I DECLINED REPAIRS AT THE TIME. WENT HOME AND RESEARCHED THE PROBLEM. SEEMS MANY, MANY PEOPLE HAVE HAD THE SAME PROBLEM. I CALLED FORD AND AFTER MANY PHONE CALLS, THEY DECLINED TO DO ANYTHING ABOUT IT. I AM VERY DISAPPOINTED WITH FORD. HAVE ALWAYS BOUGHT THEIR PRODUCTS BECAUSE I BELIEVED THEY STOOD BEHIND THEIR RELIABILITY AND WORKMANSHIP. HERE IS A FACTORY INSTALLED WINDSHIELD THAT STARTED LEAKING BEFORE THEIR 3/36 WARRANTY EXPIRED, THEIR DEALER "BAND-AIDED" THE PROBLEM INSTEAD OF FIXING THE CAUSE OF THE PROBLEM WHILE STILL UNDER WARRANTY. NOW I HAVE AN INOPERABLE VEHICLE IN MY DRIVEWAY THAT FRANKLY, SEEMS TO BE A MAJOR SAFETY RISK TO PUT MY FAMILY OF SIX IN.

AFTER MY TRUCK SAT IN A DOWNPOUR, I GOT INTO IT TO RUN AN ERRAND. THE RADIO COMPLETLY SHUT OFF WHEN THE VEHICLE WAS IN DRIVE OR REVERSE. WHEN PUT INTO PARK IT CAME RIGHT BACK ON. THE NEXT RAIN WE HAD, A FEW WEEKS LATER, I WAS DRIVING AND DIFFERENT INSTUMENT LIGHTS BEGAN TO COME ON. 4X4, WINDSHIELD WIPER FLUID, ETC. LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT IN 4X4 AT THIS TIME AND THE WINDSHIELD WASHER FLUID WAS 3/4 OF THE WAY FULL. A FEW DAYS LATER WHILE DRIVING IN THE RAIN AGAIN MY WIPERS COMPLETLY QUIT WORKING. EVERY 10 SECONDS OR SO THEY WOULD KICK ON AGAIN FOR ABOUT 3 SECONDS AND THEN STOP AGAIN. THIS WAS AN ABSOLUTLY TERRIFYING SITUATION. I WAS DRIVING IN THE POURING DOWN RAIN ON AN INCREDIBLY BUSY STREET AND MY WIPERS QUIT. AFTER THE FIRST COUPLE OF INCIDENTS MY HUSBAND AND I NARROWED IT DOWN TO HAVING SOMETHING TO DO WITH RAIN WATER. I ASKED A FORD TECH ABOUT THIS OVER THE PHONE AND WAS TREATED LIKE I HAD ABSOLUTLY NO IDEA WHAT I WAS TALKING ABOUT. I FINALLY TOOK IT INTO A DIFFERENT FORD DEALERSHIP AND WAS TOLD THAT IN FACT THE SEAL AROUND THE WINDSHIELD WAS LEAKING, ALLOWING WATER IN TO SHORT OUT THE ELECTRONICS. I AM VERY DISSATISFIED WITH HAVING TO PAY FOR THESE REPAIRS WHEN THE VEHICLE WAS NOT VERY OLD AN IN GREAT CONDITION.

DT: A WEEK AGO THE ALTERNATOR LIGHT AND ABS LIGHT BEGAN TO FLASH WHILE THE VEHICLE WAS BEING DRIVEN. IT THEN DIED, THIS HAPPED ON THURSDAY. THE ALTERNATOR WAS DRAINING THE BATTERY. THE BATTERY HAS BEEN REPLACED TWICE SINCE THURSDAY. THE VEHICLE CAUGHT ON FIRE TWO WEEKS AGO WHILE BEING DRIVEN. THE FIRE WAS PUT OUT BY THE OWNER. THE VEHICLE WAS REPAIRED BY THE DEALER UNDER RECALL FOR THE CRUISE CONTROL. THE VEHICLE IS NOW IN THE DEALERSHIP SERVICE DEPARTMENT. DEALER IS NOW TRYING TO DETERMINE THE ROOT OF THE BATTERY AND ALTERNATOR PROBLEM. THE OWNER FEELS THIS MAY BE LINKED TO THE ORIGINAL CRUISE CONTROL RECALL.*AK

DT: CONSUMER STATES THAT HER 2000 FORD EXPEDITION WAS PARKED FOR NO MORE THAN A HALF AN HOUR AND VEHICLE CAUGHT ON FIRE. THEY PUT FIRE OUT WITH WATER. THEY THOUGHT IT WAS BECAUSE THEY CHANGED A FUSE, BUT WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY TOLD THEM THEY DIDN'T KNOW WHY IT HAPPENED. CONSUMER WAS REPORTING THIS BECAUSE OF THE RECENT REPORT OF FORD PROBLEMS.*AK

FIRE - 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN MY DRIVEWAY. THE VEHICLE WAS PARKED FOR ABOUT 2 HOURS BEFORE IT WENT UP IN FLAMES. THE VEHICLE WAS TOTALED.

DT: THE VEHICLE WAS RUNNING ROUGH, AND THE SERVICE ENGINE LIGHT APPEARED. TOOK VEHICLE TO THE DEALER, AND THEY SAID MANIFOLD WAS CRACKED.*AK

THIS 2000 FORD EXPEDITION IS USED AS AN EMERGENCY RESPONSE VEHICLE OPERATED BY PARAMEDICS RESPONDING TO 911 CALLS FOR MEDICAL ASSISTANCE. DURING ROUTINE DRIVING, A PARAMEDIC REPORTED A SUDDEN GRINDING NOISE IN THE FRONT END. HE WAS RETURNING TO THE STATION WHEN THE FRONT RIGHT WHEEL (TIRE AND RIM) CAME OFF. ALL FIVE POSTS WERE SHEERED OFF. VEHICLE UNDERGOES RIGOROUS MAINTENANCE, AND NO PREVIOUS ISSUES WERE REPORTED.