2019 FORD EXPEDITION Complaints

I own a 2019 Expedition XLT. I was traveling on the highway; I was in the right lane and was stuck behind a slow moving vehicle. I put on my blinker and waited for an opening in traffic, to move into the middle lane. Once there was an opening, I pressed the gas to accelerate into the lane. While the truck should have properly shifted and accelerated; instead the powertrain completely disengaged and I lost all power. The RPM's jumped all the way up. The truck was revving so high, but it was actually slowing down. I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into place with a horrible loud clunking sound that jolted the entire vehicle. After that, I was finally able to accelerate. This same situation has happened to me on several separate occasions. It is very scary having my 3 children in the vehicle and it losing power as I'm trying to make a move to be safe.

When turning into a parking lot and putting the brakes on, the explosive charge in the seat belt went off with painful compression of the chest by the seat belt in the drivers seat. The air bag did not inflate. I was able to get the seat belt off my chest, but it was fixed by the mechanism and would not extend for use after that.

The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking while idling with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the camshaft phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed a credit $2,500 toward the cost of the repair. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was 61,941.

This vehicle has been to the dealer multiple times to check hard-shifting and shuttering. Could not replicate at dealer. On 5/27/23 500 miles into a 2k mile road trip the vehicle hard shifted- felt like we hit something, then lost all acceleration. Would not accelerate. Narrowly missing being hit by several cars as I moved it from the fast lane into shoulder. Trying to accelerate the whole time. It finally reengaged with another jolt. This vehicle has 76,000 miles on it at the time. It went into a dealer on 5/30. They confirmed the transmission was slipping into neutral on its own. They have had it ever since and now say it will be 2-3 weeks before repaired. Meanwhile - I was stuck 500 miles away from home.

The contact owns a 2019 Ford Expedition. The contact stated that an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers where defective and needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.

The contact owns a 2019 Ford Expedition. The contact stated that the low oil pressure warning light was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with a defective oil pump. Additionally, the contact was also informed that the cam phasers were defective and needed to be replaced. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 77,000.

In December 2022, my Expedition had a problem shifting while climbing hills. The transmission fluid was also overheating. We took it into the shop, but they didn’t find any issues. Over the past month, the transmission has been significantly hesitating and clunky. The local dealership have no transmission appointments until July 2023.

The contact owns a 2019 Ford Expedition The contact stated while at a stop light, the vehicle started shaking and the contact heard a rattling sound coming from the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted no assistance was provided. The contact was advised to contact the NHTSA Hotline. The failure mileage was 82,000.

In the past year, the horn has gone off several times when car was locked and no one in it. Recently the horn stopped working with the key fob when locking the car and then this past week the horn has completely stopped working. This has been a faulty horn from the beginning and after doing a bit of research I see that others have had the same issue. This can become a safety issue as I realized it when someone cut in front of me and the horn did not work.

The contact owns a 2019 Ford Expedition. The contact stated that upon cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously service under a Manufacturer Extended Warranty Coverage for the failure. The failure mileage was 77,000.